The Best Western Plaza Inn is located in Pigeon Forge, Tennessee, United States
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rates displayed are for single or double occupancy per room per night based on the number of adults requested. Please note that extra people, children, rollaway beds and incidentals may be subject to additional charges at check-in.
Rates are subject to availability and may exclude additional taxes and charges imposed by the hotel. Some rates may require special identification.
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Dolly Parton has made a name for herself in Pigeon Forge. This town is home to Dollywood, a theme park featuring a steam train, rides, and traditional crafts and music of the area. It is affiliated with the adjacent water park, Dollywood's Splash Country, and the chain of Dixie Stampede dinner theaters.see all hotels in Pigeon Forge
My complaint is that I reserved a two bed room on the ground floor weeks before we were to arrive. When we finally did arrive, we were given a single king size bed on the second floor. There was no excuse or reason given for this error. I feel that you should not even take reservations if you can not honor your commitment on the requested accomodtions. […] Needless to say this is the last time we will stay at any of your facilities. Read moreGenuine Hotels.com guest review
We made our reservations we got there around 2:00PM and was told our room would not be ready until after 2:30PM we rode around until almost 3:30PM and when we got bad he gave us our key card and we got all our belongings and went to the room(290) and to our surprise it was still not clean and ready we tried to call the desk and jno one answered after […] about 10 mins of trying to call someone we started back down to the office and when started to get on the elvater 3 women stepped off and we explained the situation and they said to wait and they would clean it so we had to sit in the hall with all our bags and things til they were finished and all that was said about it was we had alot of checkouts,very disappointed........... Read moreGenuine Hotels.com guest review
"On the main street"
When we checked in we were not informed anything about the complimentary breakfast, or anything else about the hotel, the rooms smelt musty, the carpet felt sticky like it needed a good deep clean, bathroom was clean and adequate, good location for breakfast at Denny's or Ihop, one note is DO NOT wear any jewellery when going in the swimming pool, my […] friend and I had our silver heavily tarnished from the chlorine, we advised the staff they should put a notice up but they weren't too bothered, Definitely would not stay here again as along the strip there are a lot more hotels/motels Read moreGenuine Hotels.com guest review
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