4.2
out of 5
Excellent
(74 reviews)
(Neighborhood average
3.7)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
My stay at the hotel was great! What was not great at all was the representative from Hotels.com!! She was very rude and I most likely will never book... a room through your services again because of her. It was my first expreience, and my last. She "verified" the room would be two full size beds, but when we got to the hotel, they said there were no two bed rooms available, only a King size bed. Your representative should not have told me it was two beds if she couldn't stand by that. The hotel desk clerk was very kind and was very apologetic for your services. Extremely disappointed and will tell everyone I know not to book through your website. by a Hotels.com guest on 08/08/12