Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Valet parking costs USD 20 per night with in/out privileges
Air conditioning is available for an extra charge
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Valet parking costs USD 20 per night with in/out privileges
Air conditioning is available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Most visitors begin and end their Southland jaunt at the Los Angeles International Airport. As the nation’s busiest immigration port, LAX is a modern Ellis Island. The airport, convenient to the Beach Cities, has its own tourist attraction. The retro-futuristic Theme Building, built in 1961, resembles a flying saucer. Today, it houses a restaurant.
see all hotels in Los Angeles"It's ok"
The location was not bad. The curtains lined against the wall looked dingy. The shower liner in the restroom had mildew(gross). If I didn't have my handicap placard I would of had to pay for parking, which by the looks of it, it looked forced. The beds were comfy and the staff was friendly.Genuine Hotels.com guest review
"Small rooms and no security"
The rooms are small and uncomfortable, trendy beds pretty much lay on the floor. There was a brawl on our floor with glass, emergency exit signs, and fire extinguishers thrown about. Front desk was called and did nothing about it no response.Genuine Hotels.com guest review
"Good location, dirty hotel"
No functional Air Con, dirty rooms, kind of smelly, and not great service. The only positive was location. Very disappointed.Genuine Hotels.com guest review
"Best option close to the airport"
Intelligently designed and managed hotel. The rude valet wasn't able to ruin it for us.Genuine Hotels.com guest review
"Nice European style hotel close to airport."
Good value. Close to our son's residence - that is the primary reason we chose this hotel. We did not take advantage of the amenities - primarily just needed a place to sleep. Suggestions for improvement - need a freight/service elevator as well as larger elevators to eliminate long waits. Would like to see a lower cost breakfast buffet option.Genuine Hotels.com guest review
"Nite stay w/my wife"
I will do it again. Overall vallue!Genuine Hotels.com guest review
"Close to airport in nice surroudings"
Loved our stay. Very friendly helpful staff. Close to airport but with all conveniences within walking distance. Free airport shuttle provided by extremely helpful and friendly driversGenuine Hotels.com guest review
"Cool, Cozy & Dog Friendly!"
I would love to stay here again and reccommend to anyone who is a dog owner. They are super pet friendly and don't charge an extra fee which you can't find anywhere else in town! (they even handed out a doggie care package at check in!)Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel, shady neighborhood"
We stayed at the custom hotel for one night. Our room and service was okay but somebody broke into our car. The car was parked on the street per the front counter. We didn't want to pay the $20 for valet parking. Long story short, crooks shattered the passenger side window and leaving a big dent on the door frame. They also took our iPod which I purchased […] for my wife for Christmas gift along with the iPod and GPS chargers. I think the hotel should monitor the block since most of the visitors park on the street. Security guards or cameras should help prevent this problem. I don't think I will stay at this hotel again because of this incident. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"don't know where 3.5 stars are from"
This hotel has a 3.5 stars rating, I have no ideas where it is from. From the condition I have seen, 2 star is the most. Over night valet parking is $20, the rooms are old and basic.Genuine Hotels.com guest review
"Great Hotel near LAX"
Location is excellent near LAX in a very nice neighborhood of Westchester near Loyola Marymount University. Customer Service was outstanding from all the Front desk clerks to the shuttle drivers. One of them even went out of her way to get information on some tourist spots we were planning to visit. Check-In and Check-Out was a breeze. For those of […] you who have dogs, they even have a water dish for them in the Lobby. Although it is an older property they have remodeled and have added some nice modern touches. There is a Super Market and Bowling Alley next to the Hotel along with many other eating places and small shops all located within a block. There is also a Large Public Park with Driving Range and Tennis Courts across the street. Once again what makes this Hotel great is their Customer Service and their Location. Read moreGenuine Hotels.com guest review
"Custom Hotel - Los Angeles, CA"
This hotel is very uniquely styled and quite pleasing to stay at. The staff was very nice and hospitable. The only thing I didn't like was the $20 fee for overnight parking. I was told the cost is due to limited parking; however, the parking garage was only half full that night I slept there.Genuine Hotels.com guest review
All the staff from the valet to the front desk, were outstanding. The valet parked the car, brought the luggage to the room and even went to get us ice, The front desk clerk was extremely friendly and made us feel very welcome. The only down fall was the air conditioner, it was too warm for our taste, so we could not get a good night sleep for our early […] morning flight. But overall this was a nice hotel. Read moreGenuine Hotels.com guest review
"Custom Hotel"
All was good till the dog adoption began below my window! I did not get in till 4am so the 8am barking was really awful! Otherwise a good experience. ~KimGenuine Hotels.com guest review
"Poor customer service"
I was traveling with 3 small children, including 1-year-old twins. I reserved 2 cribs when I made the reservation via hotels.com. I also called the hotel directly, a week in advance of my trip, to ensure that they had the crib reservation in their notes (they assured me they did). However, upon arrival, only 1 crib was available. (Cue the Seinfeld episode […] - what exactly does "reserve" mean if they don't actually hold it for you?) I politely asked about the reservation, and the hotel clerk became hostile and combative. She curtly said, "We had your reservation request, but there was never any GUARANTEE of a crib, it's not like you're paying money and renting one." I didn't understand how could she say that to a paying customer, I was a guest of this hotel! Anyway, since a second crib was unavailable, I tried to come up with other solutions. Could we get a mattress on the floor? No, it's a fire hazard for that room. I pressed further, and it seemed that changing rooms was not an option (or it would be a fire hazard in every room). Having just come off a difficult journey on a plane, I was near tears at that point. I said, "PLEASE, work with me. What have other travelers done when a crib was not available?" And she stared at me and said she'd send up a sheet and a pillow. And that was it. We stayed there from Thur-Mon. If they had called at any point in our stay to say a second crib was available, I would not feel so slighted. If the desk clerk had apologized or even tried to help me figure out how I would contain a roaming 1-year-old baby in a non-childproofed room, I would not be so upset. We ended up buying a pack-n-play for the duration of our trip and donated it to Goodwill the day we left. Other comments about our experience - the room was small and shabby but freshly painted. The lighting was dim. The mattresses were old and soft. (By the third night, I was waking up with back pain.) The cleaning staff was very good, which is no small feat with 3 children dro Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Clean with nice service. Pool area with a over looking restaurant and bar was nice plus. Not bad place for a quick over night stay near LAX.Genuine Hotels.com guest review
Not impressed with staff at front deskGenuine Hotels.com guest review
"Short notice stay"
Booked and checked into this hotel following a re-scheduled trip. Obtained a very good rate from Hotels.com. Upon check in was dealt with by very friendly valet and reception staff who were very helpful. Room was clean and well set out and very comfotable following the long flight from London. Check out in the morning was a breeze. Would definately […] choose this hotel again for short stay near airport. Read moreGenuine Hotels.com guest review
"close to airport"
We stayed one night at this hotel. It was close to the airport and a great jaoanese restaurant. The service was OK but you had to pay extra for everything which we didn't like. The rooms were not what we expected for the cost and rating. Very low ikea style beds, no carpet but that industiral turf (maybe because pets welcome?), air conditioning didn't […] work and screeched all night and we were all boiling the next morning. Staff and service were pretty good and the outside pool area was actually lovely so we hung out there for the night - very cozy and nice decor out there. A dark grey adn red theme - quite dark....trying to be hip European but not quite making it. Not really our style. Read moreGenuine Hotels.com guest review
"Quality hotel near San Francisco Airport."
Quality - Good, new and clean looking hotel near San Francisco Airport. I was pleasantly surprised by the quality of the room.Genuine Hotels.com guest review
"Good Location and Shuttle to the Airport"
Great location. Close to the busline. Plenty of restaurents to choose. Good valet staff. Comfy bed.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Goed hotel voor LAX"
Een prima hotel als je dicht bij Los Angeles Airport (LAX) moet zijn. Shuttle naar airport (10 min.). Kamers netjes en comfortabel. Personeel zeer servicegericht. Omgeving niet veel bijzonders, maar niet al te ver van Venice Beach en Santa Monica (bus daarheen stopt bij het hotel).Genuine Hotels.com guest review
"Helt greitt!"
Relativt nyoppusset hotell. Nær LAX. Bodde der siste natt før avreise fra LAX. Hadde bra shuttletilbud. Hyggelig betjening i resepsjonen. Trist frokostbuffet, finn noe bedre i nabolaget. Beliggenheten til bassenget var dårligere enn bildene forestilte.Genuine Hotels.com guest review
"Hotel para 1 ou 2 noites"
Hotel com localização boa para quem vai pegar voo cedo no LAX (aeroporto internacional de Los Angeles). Quarto com estrutura regular.Genuine Hotels.com guest review
"Hyggelig betjening."
Betjeningen var hyggelig, men her trenger du bil for å komme deg til både sentrum og flyplass. Du har ellers alt du trenger i umiddelbar nærhet. Den dyre frokosten kan man utelukke for hotellet ligger vegg i vegg med et supermarked. Det er cafeer og restaurantaer like ved også. Hotellet har oppvarmet basseng.Genuine Hotels.com guest review
Per chi si accontenta e' un buon hotel adatto per chi in camera ci va a dormire e farsi una docciaGenuine Hotels.com guest review
"Cerca de Venice Beach"
El hotel tiene acceso directo al Freeway 1 que te lleva a Venice, Malibú beach, pero al ser un hotel renovado el elevador tiene deficiencias y cuando está fuera de servicio debes usar las escaleras y si requieres de una impresión a una reservación o un mapa de tu propia computadora debes pagar $6.00 dlls que es el costo del uso por 20 min de la del […] hotel. Read moreGenuine Hotels.com guest review
"caro para el tamaño de las habitaciones"
se me hicieron pequeñas las habitaciones, pedimos cobijas y nunca llegaron, el desayuno no estaba incluido y por estacionar el coche te cobran 20 dolares, cosa que se me hizo muy caroGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
酒店房间很有设计感,交通也很方便,并且有到机场的免费shuttle,只是我不知道接机应该怎么办,因为当时我在机场等了半天都没看到那种车顶有显示屏显示酒店名字的shuttle,于是还花了20刀打的去的酒店,而他们送机的时候,我才知道他们的shuttle和别的酒店不一样,他们的是越野车!怪我英语不好,订酒店时这些事情没联系好。这家酒店真的不错!Genuine Hotels.com guest review
"COSTUMER HOTEL"
Une boîte de nuit est dans l'hôtel et n'est pas insonorisé. Elle empêche de dormir. Porte de toilette non fermée. Manque de documentation pour visiter la ville.Genuine Hotels.com guest review
"Custom Hotel LAX Los Angeles-mycket prisvärt"
Vi bodde på hotellet i början o slutet av vår USA resa, totalt 6 nätter. Bra läge för att se Santa Monica, Hollywood,Beverly Hills-ligger på "rätt sida" för dessa utflykter. Utmärkt shuttleservice till flygplatsen och ypperlig service för vår hyrbil och parkering(extra kostnad). Fräscha rum, kanske lite små (inga sittmöbler). Bra restaurang, nyöppnad. […] Poolen är liten. Trevlig personal i receptionen!! Vi kommer gärna tillbaka!! Read moreGenuine Hotels.com guest review
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