Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Benvenutos - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
In-room dining choices include breakfast, lunch, and dinner, available from room service (during limited hours).
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Staff was excellent, restaurant had excellent food, pool was enjoyed by all!Genuine Hotels.com guest review
"VERY DISAPPOINTED"
Our room was very dirty and we found old cookies under both beds, the telephone did not work. It was a complete mess....so bad that I do not even want to finish this rating!!!!Genuine Hotels.com guest review
"great place to celebrate a birthday"
wee celebrated my daughter's 9th birthday party. her and her friends had a great time. the poll area was great. the only negative thing was the conflict with the bathroom door and the fridge. the space was a little tight. thank you for the great stay.Genuine Expedia guest review
"Classy but Comfortable Place"
The staff at this hotel have always been very accommodating. There were lots of kids in the pool and hot tub, but they were all well behaved, and even us old folks had fun there. We had a very pleasant lunch at Benvenuto's in the hotel. They have a very inviting lobby with a bar where folks can hang out. The room was clean and comfortable. The only […] complaint I have is that the heater was rather noisy, and woke me up, but then I'm a light sleeper. The fridge and microwave in the room are a nice touch. Our microwave was a little glitchy, but they swapped it out for a new one while we were at lunch. All in all, a great place to stay. Read moreGenuine Expedia guest review
"3 Star hotel with a 4 Star lobby"
Pillows in room very uncomfortable, Bathrooms although clean needs serious upgrade the shower had the feel of a locker room. Lobby was very nice with bar lounge and fireplace , Did'nt use pool look very nice if you had children. Also had a italian grill restaurant adjoin to the buildind did not eat there. this hotel is slighty better than average.Genuine Expedia guest review
"Good for the most part."
The air conditioner/heater in our room was rather loud. Also the hotel electrical outlets (nor the hotel hair dryer) seemed to work. Otherwise we had a nice stay and the hotel seemed well maintained overall.Genuine Expedia guest review
"Sir, do you have any coupons?"
For this price there really should be a complimentary continental breakfast. Another thing, evidently there are coupons to be had for everything but how to get them? I reserved a room for a week with my 4 year-old son and only overheard that there were coupons for him to eat free! Then on another occasion I was ordering a drink from the bar and the […] bartender ask me if I had any coupons! Again, coupons? Please, someone who comes and stays for a week ought to get some consideration in the form of all these coupons that other patrons seem to come armed with. Where do they get them? I live abroad and don't get junk mail, etc. It is a bit odd to hear the waitresses going around to other tables asking people if they have coupons for discounts knowing that you have nothing. It undercuts the pleasure of an extended stay. Read moreGenuine Expedia guest review
"Best deal I've ever had"
I've never know this hotel to have a "superior" rating or reputation. But this one far exceeded my expectations! Excellent value, friendly front desk staff, clean rooms, large with whirlpool tub. Quiet, comfortable and friendly yet a bit upscale. I'm a veteran traveler so I've been in all types of hotels. I booked this hotel because some others were […] booked. Then I found out it had a small water park and became quite concerned. I was traveling alone and looking for a quick night's stop to get rest. When I checked in I asked for a room away from the pool and was accomodated. In fact, the only time I saw or heard kids was in the elevator! Read moreGenuine Hotels.com guest review
"Grande"
Clean, easy, close to 12 highway. This should be optional; I don't like having to redo again and again because you want "a bit more'. Waste of time.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
I really liked this hotel as did my 2 and 6 year olds. My 11 and 13 year old boys thought the pool was too crowded but the rest of us had a blast! It was a great stop on our very long road trip.Genuine Hotels.com guest review
"Only come for the waterpark"
Stay away from this hotel unless you are a family coming to enjoy the 'waterpark'. I do not like running into dripping wet kids in the lobby of my hotel and bumping into me every time I get in the elevator. Badly laid out bathrooms in the rooms, no washclothes or bath mats and poor ventilation. The beds were comfortable, though.Genuine Expedia guest review
"Very nice, clean and friendly hotel."
Very nice, clean and friendly hotel. Hotel is located near highway so easy access and shopping area is within driving distance.Genuine Expedia guest review
Very clean and comfortable hotel. Would stay here again.Genuine Hotels.com guest review
"Nice family place"
We had our granddaughters along on a family birthday party and overnight. Nice water park for kids. Friendly staff. Excellent restaurant!! Great value! Very satisfied!Genuine Hotels.com guest review
Water park is very small. It is made for small children.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Classy"
Beautiful lobby with a fireplace and Christmas Tree. Large, comfortable room. Nice bathroom, although the tub wasn't spotless. I enjoyed the stay.Genuine Expedia guest review
"Madison Holiday Inn"
Had a great time at this hotel, did not get too use the indoor park this time but plan to return and use it soon.Genuine Expedia guest review
"Holiday Inn Hotel & Suites Madison West"
My stay was in general a good transaction. Nice hotel in a good neighborhood, clean room and nice ammenities. If I had one not so positive thing to say would be that while it seemed the hotel was not very busy. Parking lot seemed empty and not many guests that particular weekend, but they put me in a room right above the back of the laundry, trash area […] and air conditioning equipment. I perfer an open window when I sleep most times of the year, but here all I smelled was laundry and the noise of the equipment and morning trash trucks. I understand everyone can't face the front of the hotel or what ever, it's just that when you do not have a high occupancy rate you might not want to stick people at the back of the hotel. So if you sleep with your window open be sure to specify a room somewhere other than the back of the hotel as I will from now on. Read moreGenuine Hotels.com guest review
Very clean, nice and convenientGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice Hotel"
This hotel is in a nice area. The hotel was nice inside. Our family enjoyed this hotel.Genuine Expedia guest review
"Exciting for the children!"
For my sun (3 years old), inside pool was excellent! He was excited! We want to stay this hotel again to play in the pool. The pool is only for the people staying hotel. That's why it was not so crowded even on Saturday. It was also very nice.Genuine Expedia guest review
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