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Location.
Located in Madison (Middleton - West Madison), Holiday Inn Hotel & Suites Madison West is close to Capital Brewery, National Mustard Museum, and West Towne Mall. Also nearby is University Research Park.
Hotel Features.
Holiday Inn Hotel & Suites Madison West has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas and a computer station is located on site. There is a business center on site. Dining options at this Madison hotel include a restaurant and a bar/lounge. Additional amenities include an arcade/game room, multilingual staff, and gift shops/newsstands. Guests receive complimentary transportation including a roundtrip airport shuttle (available on request) and an area shuttle. Onsite parking is complimentary.
Guestrooms.
The 225 air-conditioned guestrooms at Holiday Inn Hotel & Suites Madison West include safes and complimentary newspapers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with satellite channels and pay movies. All accommodations provide direct-dial phones with voice mail. All units feature microwaves, refrigerators, and coffee/tea makers. Additional amenities include hair dryers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
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Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Good for the most part."
The air conditioner/heater in our room was rather loud. Also the hotel electrical outlets (nor the hotel hair dryer) seemed to work. Otherwise we had a nice stay and the hotel seemed well maintained overall.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
only one wash cloth for two of us both nighte, pool smelled of urine, pillows are to small for a king bed. I did like the high rise toilets and the walk in shower, although the water is so hard you couldn't get any lather up from the soap.Genuine Hotels.com guest review
"Classy"
Beautiful lobby with a fireplace and Christmas Tree. Large, comfortable room. Nice bathroom, although the tub wasn't spotless. I enjoyed the stay.Genuine Expedia guest review
"Madison Holiday Inn"
Had a great time at this hotel, did not get too use the indoor park this time but plan to return and use it soon.Genuine Expedia guest review
"Holiday Inn Hotel & Suites Madison West"
My stay was in general a good transaction. Nice hotel in a good neighborhood, clean room and nice ammenities. If I had one not so positive thing to say would be that while it seemed the hotel was not very busy. Parking lot seemed empty and not many guests that particular weekend, but they put me in a room right above the back of the laundry, trash area […] and air conditioning equipment. I perfer an open window when I sleep most times of the year, but here all I smelled was laundry and the noise of the equipment and morning trash trucks. I understand everyone can't face the front of the hotel or what ever, it's just that when you do not have a high occupancy rate you might not want to stick people at the back of the hotel. So if you sleep with your window open be sure to specify a room somewhere other than the back of the hotel as I will from now on. Read moreGenuine Hotels.com guest review
"Happy w/Hotel. Disappointed w/hotels.com"
HOtel was very nice,however had ordered a king bed w/jetted tub and didn't even have a bathtub only shower. Aloso on hotels/com it stated that we had a full breakfast as part of our stay & we were charged. I had to go to the front desk & get voucher's. Breakfast was super cold and found hair in my eggs.Genuine Hotels.com guest review
"Holiday Inn Madison West"
When we arrived we were booked into a two queen bed room when we reserved a suite. They switched us to a "family" suite. This was better than the original room but still had two queen beds when we reserved a king bed suit. Plus we were assured we reserved a smoking room and when we arrived after a 7 hour drive we were informed this was a no smoking […] hotel. We will not be staying in this hotel again. Read moreGenuine Hotels.com guest review
"Overzealous Lifeguards"
The hotel was in a great location and was very nice. The manager at the front desk was extremely helpful in assisting us with a special situation. However, the two lifeguards who were on duty that evening were overly controlling and were too eager to get off from work. Apparently the waterslide and other water activities close earlier than the pool, […] and the only thing the lifeguards would allow us to do in the pool is sit or stand along the edge. Great customer service, poor lifeguards. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very Nice Hotel"
The staff of the hotel were very friendly and extremely helpful. Due to a flight delay, I arrived at the hotel after the restaurant had closed but they went out of their way to provide me with an order to go (and the meal was very good!!)Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Clean, Secluded but Family Friendly"
The location is in an area of town with several office buildings which makes it difficult to find entertainment beyond the great indoor water park. Two restaurants within comfortable walking distance, but if your are staying more than a weekend and not renting a car you need use the shuttle service to go into downtown for some variety. Water park is […] the most fun for kids 7 and under I suppose, no really exciting slides for older kids and adults, but considering its indoors, its pretty amazing on the whole. Read moreGenuine Expedia guest review
Hotel was fine. Children enjoyed themselves. There were no surprises.Genuine Hotels.com guest review
"Exciting for the children!"
For my sun (3 years old), inside pool was excellent! He was excited! We want to stay this hotel again to play in the pool. The pool is only for the people staying hotel. That's why it was not so crowded even on Saturday. It was also very nice.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Holiday Inn in Middleton, WI"
We had grandchildren, ages, 15, 9 & 6 with us, and chose the hotel for the water park. It was great for the younger children, not so much for the 15-year-old. No problems with our room, except we didn't quite get what was promised, or with cleanliness. Front desk service was a little "iffy". We would stay there again if traveling with younger children--they […] really had a great time in the water park. Otherwise, we've gotten better deals in the area. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Madison West Thank you taking the time to provide feedback on your recent stay. We appreciate the opportunity to hear what you enjoyed and the areas that we can improve our operation. Please accept my apology for not providing you with the experience you expected. Please know that we address all of our guest feedback with our staff and review how we can improve and eliminate problems from recurring. Your feedback will help us improve. Thank you for choosing to stay with us. We look forward to seeing you on your next visit to Madison/Middleton.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
