Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The hotel is old and has doesn't look as if it has been updated at all. Really needs new carpets and paint at least. Room safes don't work, spa in pool area doesn't work, air conditioners in room are really noisy. Bed was comfortable. Breakfast good, staff in breakfast room good, front desk staff helpfulGenuine Hotels.com guest review
"Very noisy"
Very noisy, guest above us sounded like they were going to come through the ceiling. Banging headboard in another room around 2am. No hot water when we arrived, "they we working on it" and low water pressure in the shower.Genuine Hotels.com guest review
"All chewed UP!"
I was settling in for the night ... stepping into the bathroom to wash my face and brush my pearly whites as always - closing the door behind me. And I was greeted by a piece of chewed up bubble gum on the floor behind the door. At this point I even questioned the cleanliness of the sheets ....Genuine Hotels.com guest review
"Bad Experience at Best Western."
I purchased the hotel stay for my brother his wife & their 2 year old daughter. First we didn't get the room we said we'd get with our confirmation. Which was 2 queen beds, instead they got a king size bed. The A/C, heat unit did not work the tempiture was in the low 40's that night. The front desk said the maintenance man had left for the day & it […] was only 4pm on a Thursday. They were on the street level floor & the bedroom window's lock was broken. We were able to push it down enough to have it not open, so we thought. We left the hotel for a few hours & when we returned the window was fully opened. The hotel would not admit they opened the window. We spoke to the front desk about our dissatisfaction with the room. The front desk made notes for their manager. On Saturday morning the toilet in the first room backed up. We called the front desk for a plunger & never received one. When we were leaving for the day on Saturday we asked to get another room. The manager okayed it & we were given a room with 2 queen beds. In that room there were two bugs in the bathroom and the A/C, heat unit did not work properly either. I'm going to contact Expedia & the hotels customer service departments. I would like some kind of refund for all the inconvenience we had with this hotel. Read moreGenuine Expedia guest review
"hotel in Ft Worth,Tx-on Fossil"
dead bolt on door was gone, tv hummed, air conditioner did not cool the room, overhead light hummed when on, no complimentary shampoo/conditioner, hair dryer did not blow well enough to dryGenuine Hotels.com guest review
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