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Situated in the heart of Galveston, Beachfront Palms Hotel is close to Galveston Island Convention Center, Moody Gardens, and Galveston Schlitterbahn Waterpark. Also nearby are Lone Star Flight Museum and Fort Crockett.
Beachfront Palms Hotel has an outdoor pool and a fitness facility. Complimentary high-speed (wired) Internet access is available in public areas and a computer station is located on site. There is a business center on site. A complimentary breakfast is served each morning. Additional amenities include multilingual staff, laundry facilities, and complimentary newspapers in the lobby. Self parking is complimentary. The property has designated areas for smoking.
The 150 guestrooms at Beachfront Palms Hotel include irons/ironing boards. All units feature microwaves and refrigerators.
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Galveston’s top attractions are on the island’s eastern half. The urban core is here, as is the Strand Historic District, near the cruise ship terminal. Seawall Boulevard fronts the beach, while Broadway Avenue is home to several landmarks, such as the Bishop’s Palace and Moor-styled Sacred Heart Church. Other must-sees include Galveston Island State Park, Schlitterbahn Waterpark, and Moody Gardens.see all hotels in Galveston
Hotel staff was ok, nothing to rave about. Had to switch rooms immediately. Wouldn't allow late check out. A/C didn't work in first room, and not much better in the second room. The elevator to the ground floor worked one time while we were there. Will not return.Genuine Hotels.com guest review
I will never stay in that hotel again!!! It was the most disgusting hotel I have ever been to in my life. There was hair stuck to the sides of the shower. We had to ask for towels and they were still half way wet. I honestly do not see how they are still in business.Genuine Hotels.com guest review
Dirty! The bathtub was peeling, there was hair in the tub and on a towel, and when I picked the toilet seat up there was blood on the bottom of the seat! When i looked at the bottom of my feet after walking on the carpet they were black. Gross....will never go to this hotel again.Genuine Hotels.com guest review
"Stay somewhere else"
The hotel was dirty when we checked in. It smelled, sheets never got changed, floor was nasty. I thought maybe other people had been to unkind when rating this hotel but they were too nice. It is the most awful hotel I have ever stayed in.Genuine Hotels.com guest review
Although the location was great, that was as far as it got. We arrived at normal check-in time (about 2 pm). The front desk was busy, but no excuse for short or rude answers. The lady behind the desk told us to come back in two hours. No problem, we went down to Stewart beach. Came back at 4. Management informed us there were no rooms avail in what […] reserved. All they had was mountaintop bed. When we were standing there, they booked the room we reserved with another person. Read moreGenuine Hotels.com guest review
"NOT WHAT WAS PROMISED"
SELECTED POOLSIDE ROOM ON THIS TRAVEL SITE. IT WAS A DROP DOWN OPTION AND WAS MORE EXPENSIVE THAN STREET VIEW. WHEN I ARRIVED I WAS TOLD THAT EVEN THOUGH I PAID FOR POOLSIDE IT WAS ONLY A "REQUEST" AND THAT POOLSIDE SOLD OUT WEEKS IN ADVANCE. I WOULD HAVE DEFINATELY SELECTED A DIFFERENT HOTEL IF I WOULD HAVE KNOWN I WASNT GETTING POOLSIDE. MY VIEW WAS […] A DIRTY SIDE STREET. THE ROOM WAS BASIC. FAIRLY CLEAN. STAFF WAS VERY POLITE. Read moreGenuine Hotels.com guest review
"Go somewhere else"
The pictures looked fairly good on the internet but the hotel is quite scary. They are no longer a Best Western. I am usually the easy guy to please but I thought I would try to warn others. My wife wanted to cut our losses and go to another hotel but we toughed it out. As usual, The wife is right.Genuine Hotels.com guest review
"was not given the room we booked and no apologises"
It is named a Hotel but basically it is a motel. The best part is the location. Also the free breakfast is fantastic. but you have to consider the Super Slow elevator, the long distance from many of the rooms to the elevator. Worst part, we booked a smoking room on East Side but we got a non-smoking room on the North side. East side has a possibility […] of ocean view, and North side has a cemetery view. What a difference! when being asked about it, the hotel staff said that all rooms had sold out and non of the other rooms was available for exchange! Read moreGenuine Expedia guest review
"Gross Hotel - Will never go back - Pool was gross"
I have used Hotels.com for years and am shocked you would have such a terrible hotel on your site. Gross pool, Free breakfast they should have paid me to eat it was that poor. For 229 I was expecting at least a clean room! Nope they must have reused the towels from the quest prior as they were all dirty and I requested new ones and never got them so […] we used our beach towels after showering- Very poor service and staff was not nice! I will never go there again and most likely find a hotel on my own. Read moreGenuine Hotels.com guest review
"location doesn't warrant the price or the room"
Great location, but old MOTEL not Hotel. sheets seemed washed but had stains on them, carpet needed replaced. there were hairs on the toliet and shower upon arrival, a better housekeeping crew could solve some of these problems...Genuine Hotels.com guest review
"This hotel is not recommendable"
Room is smelly that i have to buy air freshener from kroger, i ask the front desk to transfer me to another room and she told me she will try to find one if there is available and said she will call us back, we waited and waited and when i followed it up with them after a long wait, they said they dont have available room, i could understand that if […] she has told us earlier and not let us wait for along long time. We couldnt sleep because of the noise, you could hear what the other people are talking about on the other room. This hotel fails in everything... If only i havent prepaid our stay i would transfer to onother hotel... Read moreGenuine Expedia guest review
"not so good"
The rooms are not kept up with, the elevators are scary, the room smelled of smoke and our carpet was a little damp.Genuine Hotels.com guest review
"Cheap and trashy"
The room smelled of mildew, the "breakfast" was stale and cold, and it seems to draw a very undesirable crowd.Genuine Expedia guest review
reserved adjoining rooms, arrived to find that they "didn't have any adjoining rooms" so we were forced to have our young children room two doors down. When there was only one king in their room, we went back to have their room changed and witnessed a family getting adjoining rooms! When pressed, the clerk relented and gave us the room right next to […] ours THAT WAS ADJOINING TO OURS! why not give us that room in the first place?! When we called for a manager, we were first told that there was no manager, then they didn't have a number for a manager, then the manager was on a conference call.....calling Best Western HQ didn't do any good either. Won't be staying with them or any other BW again! Read moreGenuine Hotels.com guest review
So noisy and really dirty the location was the only good thingGenuine Hotels.com guest review
"The price is good."
No fan in the bath, bad look outside the room, (hallway)Genuine Expedia guest review
Not a happy experience. I'm glad I only needed to stay one night. The only good point was the location. Don't bother with the breakfast. All the drinks and juices are watery and the food was dried up and stale.Genuine Hotels.com guest review
"DON'T stay there...."
Was promised a smoking room called and even verified with the hotel. Was given a non smoking room and tried to check in at 5pm no room was even available or clean yet so check in took over an hour. Was offer a smoking room after aroom smelled of cat p urine so took a non smoking room. Staff was rude, I paid way too much for this old smelly hotel and […] the pool water was discusting. Read moreGenuine Expedia guest review
The outside looked nice and was well landscaped. However, upon entering the hotel, the elevators were filthy and stuffy. Our room was very outdated and one of the bedside table lamps had a lightbulb burned out. The pool had 3 entrance gates and yet only one was functional. Overall disappointing and we felt very expensive for what we received. We won't […] be staying there ever again. Read moreGenuine Expedia guest review
The convenience and location of the hotel was good for us but that was about all. We had to call 2 times and finally speak to a manager and finally to the assistant manager to finally get the room cleaned on the 3rd day of our stay. On the 2nd day it took until around 4PM to get clean towels and our trash emptied. On the 3rd day, it took a complaint […] to the Asst. Manager to finally get the sheets changed and clean towels and this was late in the afternoon so maintenance was terrible. The asst manager was the only person there who seemed to care and he was very nice. Read moreGenuine Hotels.com guest review
"was right across from the beach"
it was horrible the ac in the room barely worked the bed was hard as a rock the bathroom needed some serious updateing will NEVER stay their again!!!!!!Genuine Hotels.com guest review
The room was not ready when I check in at 7:00 p.m (it was dirty). They don't put towels in the bathrooms and no toilet paper. The beds had only the flat sheets. Too expensive for the service.Genuine Expedia guest review
When we got to the room it was not cleaned well by themaids at all. There were still dirty bath towels on the floor. The elevator smelled like body odor. I felt like I was staying in a hotel that charged by the hour and not by night. Needless to say we will never be staying at a Best Western ever againGenuine Expedia guest review
"Better hotels close by. Big mistake"
Overall very unkept and dirty. Staff had little knowledge of the area. Little water pressure and poor shower. Toilet ran. Window AC flow was not adjustable.Pool water looked dirty and we would not swim. Few amenities. Cost was very high relative to the lack of overall quality of the hotel.Genuine Hotels.com guest review
"Staff Not Helpful"
Not very satisfied with hotel front desk staff. Commode would not flush. Hotel worker came up & played with commode. Told my wife it was fixed. Still would not flush. Asked for a different room, hotel staff told me they did not have a non-smoking room available.Asked for maintenance to fix the toilet. Staff told me he has already been to your room & […] fixed it. I explained that it still would not flush. Desk staff was not very helpful or considerate about this matter. Kept trying to get me to take a smoking room. Eventually I had to fix the toilet myself. Other problems, I asked for wakeup call. It was never provided. Will not be back to this location... Read moreGenuine Hotels.com guest review
"room was gross"
I understand you get what you paid for - but in this case i would not have paid half as much as i did for this room. the staff was nice, but directed us the longest way possible to our room with a luggage cart that barely rolled. There was a large trash bin that was parked next to the ice machine outside of our door for several hours. The room smelled […] so bad. There was hair stuck to the back of the bathroom door and there was dirt piled in the corners of the bathroom. The bathroom ceiling was molded and chuncks of the ceiling were flaked away and stained. The comforters were stained and smelled and there was no blanket on the bed. The towels were like sandpaper. The ac was so loud it made it difficult to sleep. I will never stay at this hotel again. Read moreGenuine Hotels.com guest review
"bad neighborhood or WHAT???"
I have stayed at this hotel for a single night 5 times this year. I thought with the summer season it would change it's policy but even with the price of the rooms almost double the January rates they still lock up the lobby at night, I leave early for the task I work on and when I am trying to check out, a desk-counter is what I normally see...not […] here you do your business through a hole in the wall like a convenience store in a bad neighbor hood. Just how bad is this place? it is a resort hotel at near capacity they should be able to afford a security guard if it is really that bad!!! done with that will not stay again. Read moreGenuine Expedia guest review
"Best (Worst) Wetern Hotel Beachfront Galveston TX"
The room stank, there was a layer of dust over everyting, the WiFi only worked occasionally, the floor was so dirty it turned our feet black, never got more coffee after the first night, ad infinititum.Genuine Expedia guest review
the front desk employees were rude. the elevator was terrible. the air conditioner in the room was not working properly.Genuine Hotels.com guest review
"Would never stay there again!"
Arrived to find that the room type we reserved was not available and they wanted to put us in a smoking room which we refused and had to take a double room instead. Air would not cycle off and we had to get up several times in the night to turn it off. After complaining the following morning we moved to another room that had mold on the lampshades, […] and smelled horrible , but at least the air worked :/ Read moreGenuine Hotels.com guest review
I was not pleased at all. My sheets were dirty. When I asked the cleaning service for some more towels she told me she didn't have any as they were right there on the cart.Genuine Hotels.com guest review
"What Heated Pool"
The outside was dirty .. The Elevator kept Breaking!! My girls got stuck in it one night and they had to call the front desk to get it up and started again..One of the beds in my room was lopsided when you sat or laid on it..They advertise HEATED Pool the only pool they have is outside and heated by the sun!!! I will never stay here again..I also didnt […] feel very safe.. Read moreGenuine Hotels.com guest review
MANY ROCHES ON THE ROOM, I RESERVED TWO BEDS NON SMOKING BUT THEY GAVE ME TWO BEDS SMOKING SO AT THE END THEY GAVE US ONE KIND BED FOR FOUR PEOPLE. NOT GOOD!Genuine Hotels.com guest review
"Best Western by the ocean"
I thought it was very good. We arrived at 11am, were able to check in . Very smooth and efficent. Had covered parking. Easy access to ocean and other places. Room was clean, had fridge, hair dryer, coffee pot. loved itGenuine Hotels.com guest review
"Not as represented on the site"
The motel was dirty and the other guests a little scary. The walls, doors and windows were paper thin and we could hear groups of rowdy people parading by our room the entire night while we tried to sleep. The motel layout was difficult and the elevator smelled like blood. Thumbs down.Genuine Hotels.com guest review
"Musty - No Towels - Belligerent Staff"
Room was musty with poor air conditioning. Woke up - showered - and discovered there were no towels. Went for complementary breakfast at 6:30 (on checking in I was told breakfast was at :30). Got there - told it did not start til 7:00. Woman running the place would not let us sit as she did not want to lose her job. The person on the desk would not […] help either. Anyhow - I was travelling for 1 month and 4 days end to end - and this was the only truly bad experience. The other 33 nights in 20 plus hotels were fine to great. Of the 20 plus hotels I was at a Best Western twice - and the other one was fine too. So it really boils down to this one hotel being a real loser. Read moreGenuine Expedia guest review
"Oh Dear, What a mess"
I can honestly say this was the worst hotel I'd ever been in - we only stayed an hour. The room was clean as in it had been cleaned to the best of a cleaners ability, but there was mould on the bathroom ceiling and around the bath and the floor, the bathroom door wouldn't shut, the cistern was chipped badly, the bedroom smelt mouldy and musty (it was […] supposedly a non-smoking room) and the swimming pool was a very strange colour and didn't look very clean. Read moreGenuine Hotels.com guest review
In addition to Galveston being a tourist trap for the poor and unknown, this hotel experience is the worst of my life. To begin with, the entrance doors are neither revolving nor automatic, meaning that if you have luggage it is a scramble into the lobby. The hotel is motel-style with the rooms situated on a veranda and facing the road in some places, […] giving rapists and vagabonds ample opportunity to spot their mark. The pool and rooms can be accessed from the car park without going through the lobby. The room, which looks like it hasn't been refurbished since velour wallpaper was the height of fashion, had the contents of a bottle of coke congealed on the shelves of the fridge. The bathroom had an excellent exhibition of multicultural hairballs and showering certainly gave me a thrill reminiscent of the last time I watched 'Psycho'. Worst of all was the horror that was the breakfast. Take the cast from Texas Chainsaw Massacre, give them a bad hair day and access to plastic knives and spoons (yes, no forks!), and you can recreate the breakfast experience at the Best western. The breakfast offers an excellent selection of stale carbs and hard boiled eggs. The staleness of the pastries can only be compared to arriving for afternoon tea at the Ritz two millennia after they last had working ovens. In hindsight, that comment is unfair, as even a post-apocalyptic Ritz hotel would have more fresh milk than the Best Western has ever seen. To be fair, the staff were friendly enough. Read moreGenuine Hotels.com guest review
"la ubicacion esta buena"
no lo recomiendo ya que , la habitacion estaba sucia, no habia papel higienico, ni shampoo, ni suficientes toallas, para el precio, me parecio que era de lo mas feo que he estado hospedadaGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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