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Location.
Situated in Andover, Sonesta ES Suites Andover is close to Methuen Memorial Music Hall, Lawrence Public Library, and Lawrence Heritage State Park. Additional area attractions include Penguin Park and Merrimack College.
Property Features.
Sonesta ES Suites Andover has a 24-hour fitness facility and a seasonal outdoor pool. Wireless Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center and small meeting rooms. Guests are served a complimentary breakfast. Additional amenities include a library, barbecue grills, and laundry facilities.
Guestrooms.
The 133 air-conditioned guestrooms at Sonesta ES Suites Andover include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with satellite channels, DVD players, and video-game consoles. All accommodations provide multi-line phones with voice mail; free local calls are offered (restrictions may apply). All units have kitchens with microwaves, refrigerators, and cookware/dishes/utensils. Additional amenities include irons/ironing boards and windows that open. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Recreational amenities at the aparthotel include a 24-hour fitness facility and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests who plan to arrive after Midnight are asked to notify the hotel in advance. Contact information can be found on the booking confirmation email.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Worst weekend of my life"
My family and I had stayed at this hotel a couple of weeks prior to this stay when the Bruins won the Stanley Cup and we enjoyed our stay. So we decided to stay here again over the 4th of July weekend. What a huge mistake this was we checked in on Saturday and we were basically prisoners in our room the rest of the weekend. There was a group of people […] that took it upon themselves to use the common area where the pool and basketball court is located as their private partying area, complete with alcohol, loud music, obscene behavior. There are 3 BBQ grills available for guests all of which were being used by this group which started out with about 25 people and quickly grew to at least 75 to 100 people. At one point my husband went to the desk to complain and see if they would ask them to let us use a grill but the poor clerk was not successful. Later on Saturday evening my husband was so frustrated that we couldn't use the amenities offered that my husband went back down to the desk and requested to speak to a manager, he was told there wasn't one on duty. He asked for a refund and was told this was not possible, feeling trapped he returned to our room. This party continued until the wee hours of the morning and started right back up again first thing Sunday morning many of the people in attendance weren't even paying guest. I requested more towels and had to wait 3 1/2 hours to get them but yet there were non paying guest getting indoor towels given to them by the dozens. There was alcohol and food being served in the pool area even though there were signs prohibiting this. There were bottle caps all over the basketball court. Sunday night a employee went out to ask the party to break it up at 1030pm and was these people were yelling and cursing at her and it wasn't until she said she was calling the authorities that they brought the party into the dinning area. There were people running up and down the hallways all night long. It was just out of control I was not i Read moreGenuine Hotels.com guest review
"Staybridge in Andover"
the room was not clean daily. the hotel policy said that a light cleaning was performed every day, but that was not case. I will not go back to this hotel.Genuine Hotels.com guest review
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