Pets are allowed for an extra charge of USD 15 per stay
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Pets are allowed for an extra charge of USD 15 per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Overpriced Red Lion Hotel"
We booked the hotel for two nights, because we had some to celebrate and I like to have a nice hotel. In this price range I am expect a nice place, but in this case it was wrong. We got a room next to the ice and vending machine. The hotel doesn't look clean and has a lot of potential for updates. The front desk assistant was also not very help full […] to change the and so had my wife a unpleased night with all the noise from the ice machine. Hampton Inn has better standards but lower prices. The breakfast was nice and very good. I left some tip on my bed and got a nice thank you note from the cleaning lady. This was very nice. This hotel is not on my return list. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Kalispell We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected compared to other local hotels. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our front desk staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
"Dissapointment"
The room furnishings were dated, room small and cramped for the price. We compare it to the Hilton Garden Inn where we like to stay. This place cost more for less space. The rugs thru the hotel were old, stained and dirty looking. It smelled old. The breakfast was poor in quality and quantity, and served on black disposable plates, with plastic cutlery […] and paper napkins. It was just all around not to our usual standards for the price we paid. It is the second time we havestayed at a Red Lion Inn and the other one was just as bad several years ago. We will never choose to stay at Red Lion again. Two strikes for them is enough! Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Kalispell We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected compared to other local hotels. We value you as a guest and we are always looking for ways to enhance our guest experience by using reviews such as this. We do hope that we will have the opportunity to serve you better during your next visit.
"Wasted our trip"
We stayed at another hotel for a couple of nights before coming to Kalispell Red Lion. The previous hotel was a similar cost and a very nice hotel located about 20 minutes from this Red Lion location. We originally had booked 4 nights at this hotel to continue our trip around Glacier. After checking in we were very disappointed with the condition of […] the hotel for the price we were paying each night. We walked into our room and realized we were not willing to stay there for 4 nights and immediately started working with the front desk and expedia to cancel our stay. This was a huge pain because I had to work with expedia as a middle man to put me on hold to contact the hotel back and forth for nearly 2 hours of my time. We ended up staying and paying for one night which cost nearly double what it should have for a similar condition hotel. Unfortunately no other hotel in the area had available rooms so we ended our Glacier trip that we had planned to stay 7 days after only staying 3. We had the single queen bed room and the bathroom was so small you had to straddle the toilet to wash your hands in the sink, you also had to straddle the toilet to close the door to get into the shower. Overall we would not recommend this hotel to our friends, I would not pay the rate they were requesting even though it was the only room available. Very dissapointing. The staff was friendly and the lobby is nice, the rest of the hotel is very dated, old and not set up very well. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Kalispell We appreciate you taking the time to post a review of your various experiences at our property. We apologize that your guest room was not in the condition you would have been more comfortable with. Your comments will be sent to our management team for further review. Please know that we do appreciate your business and we are happy to note that you found areas of our hotel nice and our staff friendly. Kind regards
"Robbed..."
Stayed here and put my bag down and it was stolen. Staff never located and didn't have any cameras in the area. Come on, improve your security.Genuine Hotels.com guest review
"Facelift needed"
The lobby is beautiful but the rooms are in desperate need of a facelift. Window shades weren't big enough for the windows so light from the neon sign above the window streamed into the room all night. The rate was over inflated for the quality of the room. Hotel sits on a busy intersection so you can hear traffi noise from your room. Bar fight broke […] out at five in the morning below my window. I will book a room elsewhere next time I travel to kalispell. Read moreGenuine Expedia guest review
"Noisey hotel"
The hotel was in a very good location with good amenties. This was the noisest hotel room I ever stayed in. Bay crying most of the night, 2nd floor room above me was extremely noisey. It was very hard to sleep in this hotel, please do not stay on the first floor.Genuine Hotels.com guest review
"stay in a mall"
the hotel staff was rude...big disappointment...hotel is actually hooked up to a mall!!! the front desk staff were not helpful...had to ask where everything was, it was like they were doing me a favor to let me stay there...Genuine Hotels.com guest review
"Hot Breakfast Left Us Cold"
The much touted hot breakfast included powdered scrambled eggs, a pancake machine that ran out of batter and a staff member who insisted on vacuuming under our table while we were eating. In general, this place was indifferent to the care of its guests and focused on the adjoining gambling casino.Genuine Hotels.com guest review
"Convenient to downtown restaurants and shopping."
Only 2 things that did not meet expectation. Air conditioner did not work very well. Breakfast buffet was not very good. Orange juice was poor quality. No biscuits, scrambled eggs were rubbery. Get some buscuits and gravy up there yall.Genuine Expedia guest review
"Red Lion - Kalispell MT"
The room was a mess the window would not close, the bathroom was dirty, the night stand had sticky substance all over it. The room was not vaccumed.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not a fan of sagging mattresses/fix the heater"
Could not regulate the heat. Beds sagged providing sore backs. Hot tub was ice cold for 2 days and needed maintenance and repair. TV had interference lines on some of the channels. Breakfast was ok the first day but could not convince ourselves to make a repeat visit.Genuine Expedia guest review
Response by Red Lion Hotel Kalispell We appreciate you taking the time to post a review of your various experiences while visiting our property. We apologize that your guest room has been uncomfortable due to the heater not working properly and that your beds were so uncomfortable. This is something we will be looking into and following up with our engineering staff on. We value you as a guest and make every effort to enhance our guest experience. In the future, if you are having any troubles with your guest room, please do not hesitate to contact our front desk for additional assistance. Thank you for being a valued guest and we look forward to serving you again!
"becomming run down"
I was less satisfied than during a stay last year. The south elevator was out of order, a used coffee pouch was in the coffee maker, there was no hair drier in the room and the general cleanliness of the hotel had declined.Genuine Hotels.com guest review
"Kalispell Red Lion, Great staff but not clean"
We stayed on Aug 10th at the Red Lion in Kalispell, great location but the hotel/room was not very clean and very smokey for a non smoking room. We changed rooms 3 times and finally ended up with a court yard room that we could open the patio door to get fresh air. Cleanliness and odour were our only complaints. The staff are wonderful and went out […] of their way to try and find us a room that was clean and non-smoking. Read moreGenuine Hotels.com guest review
"Must have been better in it's hey day"
Hotel is very old, not overly impressed with the condition, and very expensive. Attached Mall has one great store, the rest is very run down. No movie rentals on the TV, pool was freezing. Two positive notes - beds are very comfy, and the bath products in the room are fantastic. Would NOT recommend to othersGenuine Expedia guest review
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