Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary buffet breakfast.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Unsatisfied with the hotel cleaning service and the coach that let out to a bed. One evening when we returned the room (two bed suite) it had not been cleaned. We left the hotel as we normally would around 11am and we even saw the hotel cleaning service on our floor as were leaving. When we complained to the front desk we made it clear we did not have […] a sign outside the door that we were busy. After the front desk followed up they found out the cleaning person marked that our room was already cleaned. The hotel said they would speak to the cleaning service and they compensated us. It should have been more but the front desk and manager were very nice about the situation. I also told the manager that he should replace the mattress on the pull out beds and he stated that they were in the process of doing so. As far as returning to a Holiday Inn Express especially in Mooresville NC, unlikely. (Please do not display my reveiw) Read moreGenuine Hotels.com guest review
"Not up to Holiday Inn standards"
This particular Holiday Inn Express did not meet my expectations. Although the room was clean, the paper products were cheaper than those offered at a public restroom. They have non-smoking rooms but the are not separated by floor. On my floor the smoking rooms were right near the elevator so all you smell is smoke when you're walking down the hall […] to your room. Overall not up to the standards you would expect at a Holiday Inn hotel. Read moreGenuine Hotels.com guest review
"never again"
I was in a room for two days, the television remote didnt work the whole time i was there. My father inlaw's truck got vandelized in the parking lot, the lock on his door got punched out with a knife or a screwdriver.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews