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Situated in Philadelphia, North American Motor Inns is in the business district and close to Fairmount Park, St. Joseph's University, and Boathouse Row. Also nearby are Barnes Foundation and Mann Center for the Performing Arts.
Complimentary wireless Internet access is available in public areas. Event space measuring 2500 square feet (232 square meters) consists of conference/meeting rooms, small meeting rooms, and banquet facilities. The staff can provide wedding services and event catering. Additional amenities include multilingual staff, a safe deposit box at the front desk, and a porter/bellhop. Guest parking is complimentary, and available on a limited first-come, first-served basis.
Rooms have city views. The 89 guestrooms at North American Motor Inns include air conditioning. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide phones along with free local calls (restrictions may apply). In addition, housekeeping is offered daily and amenities available on request include wake-up calls. Renovation of all guestrooms was completed in February 2010.
|Things to enjoy||
WHEN I FIRST CAME IN IVE NOTICED A VERY RUDE FRONT DESK WORKER. SHE WAS NOT WELCOMING AT ALL. I CHECKED IN LATE AT NIGHT AND ASKED HER TO SPEAK WITH A MANAGER BECAUSE SHE GAVE ME A DIRTY ROOM BUT SHE DID NOT WANT TO HELP ME. SHE GAVE ME A KEY TO ANOTHER DIRTY ROOM, FINNALY AFTER 30 MINS GAVE ME A NICE ROOM.Genuine Hotels.com guest review
Run down hotel....needs to be updated!!!Genuine Hotels.com guest review
I think a park bench would have been more convenient. LOUD music every night til very late (Im young, mind you) that would pulsate through the thin walls. Felt like we should have been paying by the hour. Got overcharged. Didn't have room we paid for. Broken blinds. Had to unplug tv to charge our cell phones. No toiletries provided. Not the cleanest […] towels. Bring lysol & your own pillows. Read moreGenuine Hotels.com guest review
"Wonder what this place was like when it was nice?"
I guess I'm just used to lower prices where I'm from. I thought 90 bucks would get me a decent, comfortable room with sheet that fit the bed. The staff was nice enough, however she had troubles (not her own) with finding my reservation. I started to have some serious doubts when she handed customers their room towel from the desk. Like my title says, […] it looks like at one point in time this was a nice hotel where wedding were and the lounge was a place to go. Now all that looks closed down. Getting to the room, the sheets didn't fit, the walls were thin, the bathroom was dingy, and even though I asked for a smoking room there was still the little warning placard that notified me of a cleaning fee if we did smoke. It was dark when I checked in and didn't take much more of a look until morning. Once daylight came in through the broken blinds, I saw how horribly disgusting and dirty the carpet was. I hated myself for walking barefoot in there. I've slept in a lot of nasty places either due to the military or being a little cheaper than I should, but this is the first time I felt I had to leave the room without even cleaning myself up or brushing my teeth. This is surprising because the area the hotel is located in seems pretty decent. Read moreGenuine Expedia guest review
Mattress hard as a rock and parking was horrible. .garage looks like its goung to cave inGenuine Hotels.com guest review
"Just a place to sleep"
Found crack pipes behind bed they do not clean except maybe change sheets and towels hotel is very load and noisy the only good thing was the lady at the front desk attitude. if you need a quick night rest then cool otherwise this place stinksGenuine Expedia guest review
It Took a Whole Night for the Heat To Start Workin.Genuine Hotels.com guest review
The staff that I dealt with were courteous and friendly. The rooms were clean but looked run down. The beds were hard and uncomfortable. Couldn't adjust the room temperature to be comfortable. When I took a shower, the shower curtain was mildewed and I couldn't set the water so it would stay at a comfortable temperature. It kept ranging from scalding […] hot to freezing cold. Would I stay here again? Only if I absolutely had to. Read moreGenuine Hotels.com guest review
"Only stay here if you can't pay > $50 ...Terrible"
Zero maintenance......Zero servicesGenuine Hotels.com guest review
"Close to where I needed to be"
One of the worst I have ever experienced. Too small. Old. Smelly. No microwave. No refrigerator. Old tv with unworking remote. No coffee. No hair dryer. Drawers that didnt work. Heater that blew cold air. No snacks. No continental breakfast.Genuine Hotels.com guest review
"Army navy game bust"
The hotel was old and run down. The beds had two sheets and cover only and were not very comfortable. There seemed to be an on going problem with ice machine being empty.. I had to go next door and purchase a bag. I asked the woman at the desk if there was any ice in the basement and she told me she didnt know! Well i knew and the answer was no.Genuine Expedia guest review
"Room to get when your broke, only if discounted.."
No bathroom fan, cool air creeps in between the half inch gap between each side of the room door. Most of the rooms are open and being stripped and worked on, which is well overdue.Genuine Hotels.com guest review
"it is what it is..."
i feel sorry for whoever pays the full price to stay there! luckily i stayed there half off from a black friday deal! and it was good for what it was...a place for me to screw my side girl! if you are going there for that you have the right place. but hopefully not at their regular rates. service was poor, the overall look was not good but the room […] itself wasn't bad. Read moreGenuine Hotels.com guest review
"Not Great for Family. !"
Check in was fine if a girl with a head scarf (NON RELIGIOUS) is ok with you. I didnt kmow they still had hotels with OLD Fashioned hard copy KEYS ...lol The beds were made if that counts the sheets were acceptable The tubs Cold water faucet in Rm.404 needed a washer on it as it Leaked dreadfully which caused a Massive puddle on the floor everytime […] you showered and I stayed for 2 days so it was an issue. also BEWARE of the elevator it broke down the first night I was there and 2 men were stuck inside...To which the staff security I suppose was real rude about. Read moreGenuine Expedia guest review
"A very low maintained hotel"
This hotel was very poor in maintenance. They could have done a lot more improvements.Genuine Hotels.com guest review
The bed was not comfortable and there was insufficient bedding to provide warmth. It also had an unpleasant odor. In the bathroom there was nowhere to put anything down and there were only two towels. There was noise from other rooms. I would never return there.Genuine Hotels.com guest review
"Disappointing hotel for a good price."
ok, the stay started alright. I had a bit of trouble with the TV and staff came quickly to show me what had to be done, and many have had the same lack of directions. I asked for a wake-up call, as the phone said 'dial 0' for this. I was told they don't do wake-up calls. There also was no radio/alarm clock, so I resorted to my cell phone alarm. I […] was awaken at 3 AM by a party starting up next door. My walls were vibrating like they were the speakers and it was very loud. I called the front desk and asked if they had any noise policy for 3 o'clock in the morning. I was told "no we don't," and not asked anything about why I might be making such a call at that hour. I tried to set the thermometer to a bit warmer than the room was...maybe low 60's. There was no adjustment, nothing to set. The switch that controlled the "maybe it's a heater, maybe it's an air-conditioner' turned it on, but it blew around the same cold air in the room. The shower faucets leaked so that there was no way to avoid a bit puddle on the floor as the water ran along the rim and fell to the bathroom floor. And there was no floor mat to soak it up, only one of my towels. The price was very good for the area, and the location was fine for me, but the hotel itself left much to be desired. Read moreGenuine Expedia guest review
We had trouble finding the hotel and when we called for directions the woman couldn't explain where it was. The room was non-smoking, but reeked of smoke. We had a reservation for our trip back, but cancelled. The location was fine, but this hotel is really due for a major overhaul.Genuine Hotels.com guest review
The reception at the check-in counter was not satisfactoryGenuine Hotels.com guest review
When I walked into my room, food was all over the wall which I believe was old chilli. They moved me into another room in which the bed was dirty, no hot water, and the remote did not work. Again they moved me back into the same room in which they did removed the old food off the wall and the hot water was really hot. however, I was skeptic about the […] bed and bed bugs so I slept with clothes on. I did not get any sleep because airplanes was flying constant, street traffic, loud people. This hotel is not for some one who wants to relax or be romantic. I will never come here again on business. They charge too much for this hotel. its not worth it. Read moreGenuine Hotels.com guest review
Someone was banging on the door all night and woke kids and kept me upGenuine Expedia guest review
"Poorly managed place to stay....."
The hotel is old and kept to a minimum level. Antiquated and gaudy decorations. The young lady at the front desk was not professional at all. She did provide service but she was a ghetto as they come. The room was dingy, the cleanliness of my linen was suspect at best. There was no iron and ironing board in the room. I will never stay at that place […] again. Read moreGenuine Expedia guest review
Looks great, first impression is very good, but all that glitters is not gold , a lot of old and cheap poorly renovated, including door locks flashy but unsafe.Genuine Expedia guest review
The Hotel had a great location for the Philly Triathlon. However, our room A/C was not working properly. They never repair it or change us room. Really bad service. In any case, we just slept one night and worked for us (cheap and good location for our race).Genuine Hotels.com guest review
"Not what I expected !!"
Not what I expected to encounter. The room was consider to be non-smoking but it smelled way opposite. There was a television but no cable. The water system was on and off. It was just overall not a good experience.Genuine Expedia guest review
I did not have internet access on my stay – the A/C did not work properly on the first night, next day I was able to switch rooms because on the a/c wasting time on my stay in Philadelphia.Genuine Expedia guest review
it was reasonable but you get what your money pay for I will never stay there again not exactly what I'm use toGenuine Hotels.com guest review
"No Parking, No Temp Control, Better Than a Tent"
Nice staff. Tough to find a parking spot in tiny front lot, or side of bldg (get there early, but nothing to do!). No individual heating or a/c in room -- if building is on a/c, and temp outside is cold for a night, they can't switch over to heat.(springtime)... call ahead to see if heat or a/c is on. Front desk did offer me a blanket! Festive atmosphere, […] since everyone is wondering what is next! Bed springs very evident, but slept alright. Good # of TV channels, including HBO. Generally clean, old hotel. OK for quick stay if you have very low expectations (no amenities) & can somehow find a parking space. Read moreGenuine Hotels.com guest review
TV, only one station. No news on TV. Elevator to parking garage required a keys making it inconvenient. I parked out front in parking lot and my was hit and will cost me my $250 deductible to fix. All and all I had an unpleasant stay.Genuine Hotels.com guest review
"Totally Missed Potential"
This is a place that could really be great if the property owner just put some money into it; however, as is, it attracts the wrong crowd, is lacking in service and amenities (like air conditioning...thankfully we were there in spring!). My son referred to the experience of getting to the room as "sketchy". Once in our room, it was somewhat comfortable […] (spacious and comfortable beds), but the lamp by our bed stand didn't work, the room fan would only heat until management turns the boiler room off for the season, we didn't get any maid service the first day of our stay and the rooms smelled like cigarettes even though we were in a non-smoking room (this later turned out to be from the housekeepers that did eventually clean our room--apparently while smoking!). I don't think Hotels.com should even show this hotel on their listing until it's improved dramatically. Read moreGenuine Hotels.com guest review
The staff didn't know where anything was; there was no parking availableGenuine Expedia guest review
Several problems. First the room was hot in the day and only had a built in wall fan with no way to adjust the temperature. Second, there was a wedding or party in the hotel and the music was loud till very late at night. Thrid the guests in the next room were extreemly loud and inapproprate. If my children would have been with me I would have had to […] leave. The water temperature in the shower was difficult to adjust and changed temperature randomly. The room was clean, the towels and sheets very white. There was WiFi and the TV worked which I appreciated. The biggest problem was the noise. I was in room 418. I suggest if you book rooms for guests not attending a scheduled party that you provide them with rooms on a higher floor if possible. Read moreGenuine Expedia guest review
"Rooms are fine, but a rough crowd in the lobby"
I was there Friday night and there was too little parking (it is an urban type location, without a large surrounding parking area. We parked two deep with the understanding I might get a call in the morning to move my car out so the fellow I was blocking could get out. There were function/party halls in the lobby so some crowds were for that. There […] was a dispute between the incoming and outgoing desk person which was a bit of a verbal fight - the armed guard in the lobby added a calming voice. This and the parking situation delayed check-in - and then I went up to a room that was already occupied. The staff is actually nice and helpful, but it was a rough experience. Again the room was pretty clean, good size, and fine. Hotel is priced quite low, so I don't expect much more than the soap, shampoo, and the nice towels which they did have. Read moreGenuine Hotels.com guest review
My visit to Philadelphia was great despite the problems that came from the hotel. My first room was clean and mantained but the hot water in the bathtub did not work so I had to change rooms. They could not locate the iron board and iron when I requested it. I was willing to wait for it but it never showed and they stated that they could not find it. […] So I had to go to my event without ironing my clothing. When we returned to the hotel that night there were police in the lobby from a party reception that went bad. Also on the website they offer coffee in the morning but when I asked the front desk the next day where could I locate it they advised me that they don't provide it. This all happened in the one day I stayed at the hotel. Read moreGenuine Hotels.com guest review
"North american inn Philadelphia"
Requested a nonsmoking room, but apparantly rules are not enforced the whole floor smelled like smoke. Had to have housekeeping change sheets in one of the beds black hairs and lint debris in sheets. No soap and only 2 hand towels available to dry off with after shower, Hot water control knob leaked profusely.Genuine Hotels.com guest review
The hotel was unclean was noisy at night the beds were hard elevators need maitnanceGenuine Hotels.com guest review
"You get what you pay for...."
If all you need is a bed to rest in - this is your place. Otherwise, not recommended.Genuine Hotels.com guest review
Quality of service was poor. Marginally professional. Parking space not available. Would not recommend.Genuine Hotels.com guest review
"Horrible Customer Service"
The staff seemed more concerned with socializing with one another than actually giving us the time of day. We had to ask the man at the front desk to call us a cab several times and ended up waiting in front of the hotel for an hour before finally haling our own cab. This in turn caused us to be late for our event, which was the entire point to our […] trip to philly. The rooms werent terrible for a one night stay, but they obviously make there money from events. About 4 or 5 seemed to be going on at time of arrival and lasted well into the morning because we could all hear the music blasting... From the fourth floor at that. If the staff and managment got there priorities straight and decided if they wanted to run a hotel or event venue maybe things would run a bit more smoothly, because as of now no one there seems to be able to multi task and the hotel is obviously being neglected. Read moreGenuine Hotels.com guest review
one bed missing a comforter, iron burn in floor, grime on counters, nightstand, dirty sheets...yes, it was cheap, but most people would probably walk out...Genuine Hotels.com guest review
"cheap and basic"
We needed basic sleeping quarters-in late/up early. For that it was appropriately priced. It is very convenient to PCOM and other nearby hotels were booked so it was adequate. Parking is very limited.Genuine Expedia guest review
"Dive, Dive, Dive!"
YOu have to steer clear of this horrific dive of a hotel. The only thing halfway nice is the exterior - once you're inside - look out. This is a one star lodging experience. I've stayed in hostels nicer than this...Genuine Hotels.com guest review
"North American Inns"
I reserved a smoking room, was givin a non smoking room. switched rooms right after check in. then about 1230am a knock at the door. Security asking if I was suposed to be here. Had to go to loby to see same guy that moved me to the new room. Complained to manager in morning but was told it never happened. I was woke up dont tell me that. Other than […] parking and being woke up, place was ok to sleep in. I wont go back again. Read moreGenuine Hotels.com guest review
Parking accomodations were horrific, Remote control did not function, , room walls looked like they had just been repaired, but not finished. Otherwise, the personnel was friendly and quite accomodating.Genuine Expedia guest review
"The North American Motor Inns, Philadelphia, Pa."
The hotel is very convenient. Overall I enjoyed my stay and the price was right. Although I was locked out of my room by hotel management in error. Management mistakenly thought I had overstayed my reservation. After having to convince and prove to the manager of his error twice, he reluctantly admitted and never offered an apology to me for my inconvenience. Booking […] loud weekend hotel parties seems to be the focus of the management staff. The hotel seems to be undergoing some construction and parking is not very good, as a result. On the other hand, the custodial staff is very polite, professional and friendly. Read moreGenuine Hotels.com guest review
"Adequate in a pinch."
No heat and no parking. Rooms were nice and clean. Staff was accommodating. Not really family friendly.Genuine Expedia guest review
The hotel receptionist was very rude and unaccomodating... I had to speak to the manager just to get a nonsmoking room when that was what I booked in the first place. The elevator is very scary to ride in and only one elevator worked... The place is not well taken care of.Genuine Hotels.com guest review
"North American in Philadelphia"
When I got to hotel the staff was asleep. There were a lot of in and out of guest. One guest asked if I needed company as I was going to my room on the elevator. When I was ready to take a shower there was no soap or shampoo. Spoke to staff and she said she would look into it and she never did. Spoke to the manager of hotel who was very rude saying […] that they donot provide shampoo and that I was basically lying about there was no soap in my room. Upon my return to the room they stacked a whole lot of soaps, which I took a being sarcastic. Manager customer service was really bad. Read moreGenuine Hotels.com guest review
"Only location and big window are its merits with several deficits"
Cons No shampoo, No bath mat, No dryer, No air conditioning in bath room There was a water leaking from window and floor near window was wet (I stayed the hotel when the Hurricane Irene hit) Parking lot cannot be used and I parked at neighbor's lot. Toilet near front desk was not clean and in poor maintenance condition. Pros Location is good. Big window […] is good for its view. ( I stay in 4th Floor) Affordable price in this area Read moreGenuine Expedia guest review
The parking lot was under construction so you had to park behind other cars. The next morning someone wanted to get out and they banged on my door, waking me up!, for me to move my car. RIDICULOUS! There was one ice machine for the hotel and the room you had to get it from was nasty and dirty with muddy floors. There was no additional ice buckets at […] the front desk. It was disturbing. It was the worst place I've ever stayed in. I'm never going back and I'm not going to recommend them. Fright night! Read moreGenuine Hotels.com guest review
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