Holiday Inn Express Philadelphia E - Penns Landing

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I liked the hotel. The staff were friendly. They include breakfast, which had a good selection. Basket of cookies at front desk provided for mid-day snack. It was a very busy seating area where you sat down to eat. It was convenient to the school my son had his graduation.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Breakfast was enjoyable, staff was helpful. A pleasant stay!

Genuine Hotels.com guest review

This hotel was directly across from the river and we were able to walk to many things. The hotel provides shuttle service to any where within several blocks which was great. The shuttle drivers were really friendly and knowledgeable. The breakfast was really good although I would have liked to see some healthier choices. Three things really bugged us: […] 1. the bathroom door was sprung and made a really loud screeching noise. Both days we were there I asked the front desk to do something about it and they said they would and didn't. 2. The hotel charges $25/day to park your car. I did not see this on the website when I booked. After the fact I did find it under "parking". It should have been more obvious. One of the reasons we chose this hotel was price. When you add in the cost of parking the total cost was equal to or higher than other hotels. 3. The housekeeping lady was very loud and very rude. Several people had the "quiet" signs on their doors at 8 a.m. and she was yelling down the hall and making all kinds of loud noise. When I said I would be leaving in a few minutes she asked me to bring her my trash can. When I said I would be leaving she ROLLED HER EYES AT ME! It was only 8:45, not like I was pushing the check out time. Read more

Genuine Hotels.com guest review

Right next dor to construction,and basically right on the freeway the noisest Hotel i have ever stayed at.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was there a few months prior when it was comfort inn and three renovations look great! Staff very friendly and understanding! They were busy so it took forever to get a refrigerator in my room but once they explained to me the problem I was OK. Great location for partying /clubbing downtown Philly! Parking a bit much but it was all worth it!

Genuine Hotels.com guest review

Overall, the stay was very good and the nightly cost was the best. a car not a necessity due to the shuttle service. Hotel was very well located close to the Historic District and museums.

Genuine Hotels.com guest review

Everything is great but you may want to skip their breakfast and hope that they get their elevator situation straightened out. It is slow and clunky and takes a long time arriving at your floor and an even longer time gettng you to the lobby.

Genuine Hotels.com guest review

I was in Philadelphia for a sporting event, and this hotel was accessible to the sports complex south of town via a relatively short cab ride. The property is situated next to I-95, which made for a bit of a noisy stay. There is a free shuttle that can take customers to the interesting sites in the historic district, but the second day I got tired of […] waiting for a ride so I walked the few blocks into town. The room was clean and wireless worked well. Overall it was a reasonably priced option that suited my needs. Read more

Genuine Hotels.com guest review

My wife and i had a great stay the breakfast was great and the place is easy to get to.

Genuine Hotels.com guest review

Nice price for a Sat night in Philly. Walking distance to good locations like South Street and the liberty bell. Plenty of restaurants and shops there. Located within 5-10 min of the Ben Franklin bridge so very easy to get out of dodge. Breakfast was eh - food was avg but it was overly crowded so we had to take the food back up to the room. Not the […] cleanest hotel and the parking lot was a hassle. But other than that, well worth the price. Read more

Genuine Hotels.com guest review

The price was right but ask for the front of the hotel as the traffic sound from the elevated highway running behind the hotel made it hard to sleep soundly. The AC/Heater unit did not have a FAN ON setting so there was no way to create white noise to help. Parking at $25 a night is steep.

Genuine Hotels.com guest review

Quite noisy at night due to proximity to highway.

Genuine Hotels.com guest review

My stay in this hotel is eminently forgettable. Location and approach are not ideal. Reception and customer service pathetic. People who book on their web site get preference in room selection over third party bookings. The two days we were there, it was so crowded, we could not have proper breakfast when it was open. Most of the menu items were finished […] and were not replaced. They only said we are sorry!! Finally we had to pay $25 per day for parking even inside hotel property. Lastly there was lot of confusion over settling my final bill at check out. I had to stand in line for a long time to sort things out (Obviously there are lot of people in the same situation). I would avoid this place Read more

Genuine Hotels.com guest review

The hotel was great; the parking was not. They should have mentioned parking was an additional $25 a day.

Genuine Hotels.com guest review

Fun hotel, clean, friendly staff, and best cinnamon buns ever at a hotel. A great find overall. Can be a bit noisy at times but overall a great deal. Please don't tell anyone.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

There was a used wash cloth hanging in the shower when we got in the room, we found big Doritos crumbs along the perimeter of the bed, we also found a cell phone that may have belonged to a previous guest. Which means the room was not cleaned thoroughly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were on the 9th floor and it sounded like the freeway was running right through our room. NOT sound proof. They charge 25 dollars for parking AND then they made us move our van early in the morning because they over parked in the lot!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We chose the hotel for its proximity to I-95, because we were attending a sporting event at Wells Fargo Center and just needed a place to sleep. We ended up being pleasantly surprised with our choice - the hotel is in great condition with comfortable and bright rooms and breakfast was more than ample. The view and immediate area are not particularly […] scenic, but it is extremely convenient - just a block from Old City for a very reasonable price. As one would expect from the location, there was some traffic noise from I-95 but that was certainly not an issue. I was very happy overall and would stay here on my next trip to Philadelphia, mostly based on value and convenience. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My wife and I stayed in this hotel. The room they gave me was not cleaned. Bathroom was dirty. Hotel rep gave me another room. If you have car, you have to pay $ 23 per day. Good breakfast choice and great location to down town Philly. Walking distance to Starbucks and local Delis.

Genuine Hotels.com guest review

Overall the hotel was good and clean. Location is next to highways, so constant noise of cars was a problem. Breakfast was below AVG. Location otherwise is very good so I would def recommend if going to penns landing. For philly central, there are more options.

Genuine Hotels.com guest review

Terrible place. They had someone Painting the elevators gold and they set off the fire alarm twice. Didn't apologize. Multiple people were locked out of their rooms. Place was dirty. Only thing good was close to Old City.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very noisy from the freeway, if you're on the city side

Genuine Hotels.com guest review

i called the front desk because the in-house movies would not charge my movie to the my room or credit card. it said "call front desk". i did, and the girl at the front desk said "that shouldn't happen" and "i'll send someone up." No one came up to the room so 30 minutes later i went down to the front desk, I'm on the 9 floor, and said no-one came up. […] She said she probably could fix the problem down there in 5 minutes and would call within 5 minutes to confirm. She never called, we never heard from anyone, we never got to rent a movie cause it got to late anyway. The kids went to get ice from the the 10 floor, machine broken. They then went to the other 3 floors that were supposed to have ice on 3, 6, and 8. All broken. Room had a stale odor. Like old smoke but we were in a NON-smoking room. Morning breakfast was terrible, staff couldn't keep up with the crowd. Hated this place but it was the cheapest around. Stayed one night couldn't wait to get out. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location and price. Had view of the Ben Franklin Bridge.Beautiful at night. Left too early to get breakfast. Parking was charged and was not cheap. I think it should be free or discounted.

Genuine Hotels.com guest review

I had a great experience here, my only issue was our room was a little dirty when we checked in, empty chip bag under the bed and a sock was under the bed sheets. Other then that the location was amazing! The staff was very friendly

Genuine Hotels.com guest review

very tired hotel and far too expensive for what you got

Genuine Hotels.com guest review

If I could give this hotel a negative rating I would!! I've stayed in hotels with a lower rating category and cheaper pricing with better quality that this! First off, upon using their parking lot (which they charge a hefty fee to park in since its the only place to park within miles), the lot was over crowded and they allowed guests to DOUBLE PARK […] behind me! Causing me not being able to move my vehicle for over 20 minutes until they tracked down the guest to move their car! Then upon coming back to the hotel for the evening around 1am to relax/sleep, we found the tv cable or whatever they use did not work, was black and white snow. When we woke up at 9:30am to use the continental breakfast they offered, we could not even get off our floor since the housekeeping staff was monopolizing the only two elevators in the whole building! We finally took the stairs! We get down to the lobby to find the lobby/dining area completely overcrowded. There was no where to sit and eat, and whatever staff was in charge of keeping the food & drinks replenished was not. There was no milk no coffee and no orange juice! Finally Grabbed an Apple Juice and banana, and proceeded with my fiance to head back to our room. Proceeding back to the elevators 4 or 5 housekeepers were waiting outside the elevator on the 1st floor as well! Since it did not appear that they had any concern for the GUESTS trying to use the elevator and were quite rude and unprofessional, we decided it best to climb the stairs back to the 4th floor again. To top off our stay, returning from the horrid breakfast experience around 10am, our friends who stayed with us, my fiance and myself had the scare of the day as the firealarm awoke them from sleeping and nearly made me spill my apple juice all over the room! We quickly grabbed our most needed belonging and exited to the hall where some of the housekeeping staff seemed unphased by this at all, even stating "It's probably just a false alarm". The alarm blared ag Read more

Genuine Hotels.com guest review

As others had mentioned (I didn't realize that it seems a persistent problem), the complimentary wifi was not working, and the staff was too busy to fix it. There was always a line in the front desk (average wait, for me, was about 10 min). I requested a quiet room in advance, and appreciated that they accommodated me with a room on a higher floor. […] However, the so-called city view rooms, which are facing busy highways, are still VERY noisy. They should have renovated the windows. Bathroom kleenex ran out (only 2 sheets left for me) and nobody replaced it. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was very helpful, and the room was clean and comfortable...we loved that the beds had a ton of fluffy pillows :-) We had gone with the intent to see all the historical sites, and the walking distance to the Independence Center was more than reasonable. A good option for touring without spending an arm and a leg. Very pleased overall.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Hotel was adequate. Very poor internet reception. Also it wasn't advertised that you had to pay $23/night for parking on the lot. Wasn't happy with this at all.

Genuine Hotels.com guest review

The location is perfect. 4 or 5 blocks away from Independence Plaza and Market Street. If your room is on the western side of the hotel, be prepared not to sleep very well because of all the road noise from I-95 and the Ben Franklin Bridge. Our room was okay, but the king bed was pathetically uncomfortable. The room must have just been remodeled because […] it smelled of fresh paint and grout sealant when we first walked in. The free breakfast isn't bad, with waffle irons, cereal, hot coffee, tea, oatmeal and fresh fruit. We had to track down our own forks because the attendant was nowhere to be found. And yes, the hotel charges an extra $23 to park your car for the duration of your stay! That was mentioned NOWHERE on the site description, so forewarned is fore-armed. Read more

Genuine Hotels.com guest review

This hotel is several blocks over from the historic district in Philadelphia. The hotel staff acted professionally and overall was very good. However, the hotel itself is showing its age. It was a good value for someone staying only one night.

Genuine Hotels.com guest review

First room bed mattress was sunk in the middle, second room heat did not work, third ro ok m was okay. Horrible highway views from our room after I requested room with bridge view. Great breakfast and cool bar in lobby overall hotel needs major renovations. This was our second time staying there for Philly flower show and after this stay we will not […] stay there again. Parking attendent was rude too Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice, clean hotel. It isn't brand new, but it was perfectly acceptable. It IS noisy because it is right beside the Franklin Bridge.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review