4.2
out of 5
Excellent
(489 reviews)
(Neighborhood average
4.1)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
All was great but the bed matress was sagging. My wife and I felt we were sleeping in a fox hole. When I complained to the front desk they told me that... I had a SleepNumber bed and can adjust the matress firmness. However, I checked both beds in the room and neither one of them were such type. When I complained again to the desk at the end of my stay, they told me the manager will call me. He never did. They did take off $19 from my bar bill, which was nice, but that does not solve the bed sagging problem. Reviewed by a Hotels.com guest on Feb 23, 2013
