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Location.
One of the tallest tower-hotels in Philadelphia, Pa., at 26 stories, the Sheraton Philadelphia City Center Hotel boasts incredible views of downtown. This pet-friendly hotel is within walking distance of many of America's historical attractions, museums and shopping plazas. Convenient to Independence Hall and the Franklin Institute, the Sheraton Philadelphia City Center Hotel is only 4 blocks from the Pennsylvania Convention Center. The Philadelphia International Airport is 7 miles away.
Hotel Features.
The hotel's interior lobby opens to a spacious atrium. An escalator carries guests from the art-filled metropolitan lobby to the 2 mezzanines. The lobby has a complimentary business center with high-speed Internet access. The fitness center has a pool, weight-machines and cardiovascular equipment available for a daily usage fee. Dining options include Phillips Seafood Restaurant, which serves dinner daily, and The Terrace, which serves à la carte or buffet breakfasts and lunches. The Lobby Bar's menu includes light fare and cocktails. Room service is available. This hotel is smoke-free.
Guestrooms.
The hotel's 757 attractive guestrooms are carefully detailed with the business traveler in mind. Large, well-lit work areas and ergonomic chairs are coupled with amenities like pillowtop mattresses. Rooms offer flat-panel TVs with premium cable channels, including ESPN, and wired and wireless Internet access (surcharge). Rollaway beds (surcharge) are only allowed in king bedrooms.
Pets up to 49 pounds are permitted.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Self parking costs USD 38 per night (a different rate applies for extended parking)
Valet parking costs USD 44 per night
WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
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This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Self parking costs USD 38 per night (a different rate applies for extended parking)
Valet parking costs USD 44 per night
WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Distinct neighborhoods comprise this pedestrian-friendly downtown. Family-run stands serve international cuisine at Reading Terminal Market in the Convention Center. The steps immortalized in Rocky lead to the Philadelphia Museum of Art in the Museum District. Upscale shops and restaurants surround Rittenhouse Square. Funky boutiques, restaurants, and bars draw an eclectic crowd to South Street
see all hotels in PhiladelphiaI liked the hotel but wished they had a shuttle service.Genuine Hotels.com guest review
"Great Stay"
Nice hotel with a very friendly, helpful staff. Room was clean and comfortable, and the hotel had plenty of amenities. Restaurants and coffee shop on site . Subway was 2-3 blocks away, which was nice to just park the car and not deal with a parking garage until our departure. Would definately stay again.Genuine Hotels.com guest review
great location! staff is very courteous and helpful. No complaints about this hotel at all.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A Wondergful Night in the Sheraton"
AMAZING!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location and great hotel."
Elevators were a bit slow since the hotel was crowded. But the hotel was clean and service was great!Genuine Hotels.com guest review
"great location for cold weather"
Came for an art weekend with friends. The location was perfect, close to all museums so that we didn't have to go far in the very cold weather. The staff was extremely helpful in suggesting restaurants and all their recommendations were terrific. The beds are very comfortable, and I would return to this hotel in the warmer weather.Genuine Hotels.com guest review
"Near Convention center"
Not many places to eat nearby. Hotel restaurant is very expensive. No free internet. Rooms are all the same, small. If you want good hotels for your buck, stay at a Marriott or Hilton. In the last 3 weeks, I stayed at a Marriott Courtyard and Hampton Inn and both were outstanding hotels with great service and nearby restaurants, plus free internet and […] free parking. I would not stay here again. Plenty of other hotels with excellent accommodations for a better deal. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not worth the money"
I needed some help from the concierge and although she was always polite and smiling the level of help was far less than expected. In my room, the T.V. didn't work, with they eventually fixed. The line to register seemed incessant and I could not understand why management didn't pitch in to shorten the line when they had two conventions.Genuine Hotels.com guest review
"Double booking"
Overall our stay was great. One issue we had but did not report was a double booking of our room. We checked in early and about 20 minutes after we checked in two females opened the lock on our door and came into our room. They stated they were given the same room and obviously the key worked. That was a little unnerving and made us double guess the […] security of leaving our belongings in the room. Check-in was very easy and the room was very clean and comfortable otherwise. Read moreGenuine Hotels.com guest review
"Comfortable and close to art museums"
The hotel is conveniently located, with easy access to I-95 and only a 15-20 minute walk to the major art museums. Our room was clean, the matress was firm enough for a problem back, and service was excellent. A registration error was respectfully solved at check-in, and our requested mini-refrigerator was brought ito our room within minutes of our […] arrival. Instead of using the expensive hotel parking, we opted for surface parking a block away. Read moreGenuine Hotels.com guest review
"absolutely loved it"
My stay was great - the price was right, especially considering the location, the hotel staff was very friendly and accomodating, and the room was very clean. My only complaint is there wasn't a refrigerator or microwave in the room - I did fine without them but I would have liked to have at least one of them. Other than that, I would highly recommend […] this hotel! Read moreGenuine Hotels.com guest review
"Great hotel!"
Very pleased with our experience overall. The only complaint was paid parking for hotel guests.Genuine Hotels.com guest review
"convenient locale for occasion"
NO mini fridge in room was the biggest downfall. We lined the recycling bucket with a bag and filled it with ice as an alternative.Genuine Hotels.com guest review
"It was OK"
Went to check in at 11..PM and staff told me that my room wasn't ready due to dust. Don't know what would have happened if I checked in at 3pm like I could have but a room not ready at 11 PM is crazy. When I got into the room it was very dusty (apparently they did nothing to fix the known problem). The ceiling in the bathroom was leaking onto the toilet […] and the ceiling looked like an attempted repair was already made. The sheets were very stained and were promptly removed from the bed. The water pressure was terrible. The only pluses were the location in relation to downtown and the bed was comfortable especially the pillows. The staff was not pleasant at all either after all the inconveniences. From the front desk to the parking garage attendant, nothing but disrespect and rudeness. Would definitely not stay here by choice again. For the price, other hotels would surely have been a better idea. Read moreGenuine Hotels.com guest review
"Close to everthing!!"
Overall it was great. We mostly walked or took the trolley which was really nice. We ddid rent a car to drive into New York and the overnight parking was expensive!! So prepare for that if you plan to drive. Other than that it is a nice location surounded by great places to eat and shop.Genuine Hotels.com guest review
I love Sheraton, my husband and I were married at a Sheraton and had a wonderful experience. This Sheraton left a lot to be desired. The door to our room would not shut unless you forced shut with all your weight, the door to our bathroom just wouldn't close. The room across the hall from us had the same glasses outside there door for the entire weekend. […] The front desk gave us bad directions to a bar that was only a few blocks away. I felt the staff was rude, when checking in the staff took a flight captain and flight attendant over us just because of who they were. I felt this was very rude as we had been standing there . Hotel left a very bad taste in my mouth. Next time I will pay extra and stay at a better hotel Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleased Again!"
We have stayed at the Sheraton Downtown four times in the last year and a half. Each time we were happy with everything and this time was no exception.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sheraton"
I could not understand why my king room was not ready several days after making reservations. I was told that the room was not ready due to the housekeeping staff not having the time necessary, to get the king's ready. After a week???? Overall the stay was fine.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sheraton Philadephia"
Booked two rooms and stayed at the hotel for 2 nights. This hotel is in need of improvement in terms of cleanliness and service. The rooms were a good size but our experience was not a pleasant one. One of the rooms did not have any tolietries and the carpet hasn't been vacuumed. Then at night, the noise in the hallway was unbearable. At 12.30AM, you […] can hear people arguing outside. We ignored this and went back to sleep. Then it happened again at 1AM and again at 2:30AM. Finally called the front desk to complain. For a good 10 minutes all you heard were people cursing and yelling. We went in the morning to speak to the front desk, only to find trash all over the hallway. When we told the front desk, all they said was that the cleaning lady was not in yet and that the manager is not responsible for cleaning. They said the night manager did not inform them about the noise issue from the previous night. We insisted on a room change and that was granted. They said they will call us when the new rooms were ready, I called at 2PM to check on the status (rooms were not ready) but they never called us back. When got back to the hotel, we were not given the rooms that was promised either (one king and one double) . Overall, I would not recommend this hotel. The hotel staff needs to take better care of their guests. Not the hotel to go to for a good night sleep or good customer service. Read moreGenuine Hotels.com guest review
"Nice!"
Loved this hotel -- clean and comfortable. Very lovely. Only complaint I have was the very dim lighting in the rooms.Genuine Hotels.com guest review
"Sheraton Philadelphia Downtown -pluses all around"
The hotel is really nice and in a great location - close to the city hall, art museums, Franklin institute, the water works, Peter and Paul cathedral basilica, short walk to the conference center. I wish I stayed longer. There is really cheap parking across the street and a Subway restaurant just down the street. I even liked the view out the windo […] w. Read moreGenuine Hotels.com guest review
"Great hotel..."
Hotel was excellent!! Clean, comfy and close to it all. The only problem I had was the parking was in an underground garage...clearance was too short for my truck. On the upside the hotel staff was quick to direct me to a parking garage across the street that could handle my vehicle.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent service...."
I have nothing but great things to say about my stay here at the Sheraton. First the staff was great and helpful. The concierge was very helpful with booking bus trip to NEW YORK for me and friend. Helpful with places to see and eat at. Close to downtown. Also I left my medication in room and they found it and mailed it back to me. I will be staying […] here again. Read moreGenuine Hotels.com guest review
Great hotel, lot to do within walking distance and even more to do by taking a 5-10min cab ride into old city for like 8-10 dollars. Just don't use the hotel parking it is ridiculously over priced and there is garages one block away for a fraction of that priceGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sheridan Hotel, downtown Philadelphia"
Nice hotel, room spacious and service good. However I will not stay there again as needed to pay per day for in room wifi and TV had very few free options, for example there were big charges for year old movies, showtime, etc. The sundeck is shabby and closed: the pool and gym equipment were nice, though. Just felt bad to be "nickle and dimed" for amenities […] after paying downtown prices for the room. Read moreGenuine Hotels.com guest review
"Worked out great"
I stayed here for the philly half marathon and it was perfect to get to the race and local restaurants. The staff was great , and could not help enough.Genuine Hotels.com guest review
nice comfortable beds and clean bathroom, we liked our bedroom. also, good location near city centre. staff at reception of hotel not very polite, slightly aggressive, as was waitress in hotel bar, but otherwise we enjoyed our stay.Genuine Hotels.com guest review
"Great location and a very nice hotel"
I really enjoyed my stay here. Everything was great. It was a very clean room, the service was quick and friendly. Food at the bar was pretty good. The location is fantastic, I walked everywhere in the center city area. It was very clean. The only things I would mention: The carpet in the room was obviously a little old, it was gathering in a couple […] of places. No big deal though, I usually wear my shoes around the room anyways. My room was right by the elevators, so the people that were loud at 2am were noticable, but the actual elevator noise was not an issue, slept right through it. Some HD cable channels were flickering in and out, but I didn't spend that much time watching TV anyways. Read moreGenuine Hotels.com guest review
"Philly Sheraton"
The room was very clean, the bed was extremely comfortable and the staff very nice. It's in a quiet location walking distance from the heart of downtown and near restaurants and sights. My only issues were that it took some time to check in and there were limited channels. Highly Recommended!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Stay for the Price"
I was pleasantly surprised with the condition and cleanliness of the hotel. Everything appeared to be very well kept especially considering the price, as I've payed much more for much worse hotels. Staff was friendly and attentive and the location is certainly convenient. Parking was a bit steep and there really are no alternatives in this area. $38 […] for 24 hours (with unlimited in and out). This was included in the details prior to booking, but was kind of in the fine print. The Pool is very small and is in an area that is currently under construction. If the use of the pool is one of your main selling features, I would recommend taking a closer look/inquiring prior to booking. Overall, this was a great place for the price and met all of our needs and then some. I would stay here again considering the price and overall cleanliness and condition of the hotel and it's friendly staff. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel and location were great but i found the staff particularly rude at the front desk. Also as we were staying 2 days, and had to go back in the room (10min) during the cleaning time, they just didn't cleaned the room. I think this is not actual standarts of a sheraton policy... The room was indeed very comfortableGenuine Hotels.com guest review
"Very nice but also snobby"
The hotel was very nice but it seemed that the staff were very snobby towards us. Sorry I got a good deal on hotels.com and was able to stay at your "fancy" hotel..they need to chill out and start treating everyone nice! Also, do not go with the hopes of working out in their "fitness" center. It sucks and half of the machines and weight machines do […] not work. Other than that, great location and nice rooms. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Value"
A great value for the price. Just two blocks away from the Four Seasons where friends were staying, it costs 1/4 the price. My room was reasonably clean, the bed was comfortable and it was quite up on the 19th floor.Genuine Hotels.com guest review
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