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Sheraton Philadelphia Downtown Hotel
39.957722, -75.1674
201 North 17th Street,
Philadelphia,
PA,
19103
United States
1-866-539-0036
Lowest price $149
available on 05/19/13
Overview
Location.
One of the tallest tower-hotels in Philadelphia, Pa., at 26 stories, the Sheraton Philadelphia City Center Hotel boasts incredible views of downtown. This pet-friendly hotel is within walking distance of many of America's historical attractions, museums and shopping plazas. Convenient to Independence Hall and the Franklin Institute, the Sheraton Philadelphia City Center Hotel is only 4 blocks from the Pennsylvania Convention Center. The Philadelphia International Airport is 7 miles away.
Hotel Features.
The hotel's interior lobby opens to a spacious atrium. An escalator carries guests from the art-filled metropolitan lobby to the 2 mezzanines. The lobby has a complimentary business center with high-speed Internet access. The fitness center has a pool, weight-machines and cardiovascular equipment available for a daily usage fee. Dining options include Phillips Seafood Restaurant, which serves dinner daily, and The Terrace, which serves à la carte or buffet breakfasts and lunches. The Lobby Bar's menu includes light fare and cocktails. Room service is available. This hotel is smoke-free.
Guestrooms.
The hotel's 757 attractive guestrooms are carefully detailed with the business traveler in mind. Large, well-lit work areas and ergonomic chairs are coupled with amenities like pillowtop mattresses. Rooms offer flat-panel TVs with premium cable channels, including ESPN, and wired and wireless Internet access (surcharge). Rollaway beds (surcharge) are only allowed in king bedrooms.
Pets up to 49 pounds are permitted.
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Hotel Info: 1-866-539-8117
from $149
Traditional Room
Run of House
At a glance
Key facts
Hotel size
- This hotel has 757 rooms
- This hotel is arranged over 26 floors
Arriving/leaving
- Check-in time starts at 3 PM
- Check-out time is noon
- Express check-in/out
Please noteRollaway beds are not allowed in rooms with 2 beds.
Required at check in
- Minimum check-in age is 21
Travelling with others
Children
- Children (16 years old and younger) stay free †
Pets
- Pets allowed
- 1 per room (up to 49 lb)
Extra people
Charges may apply, see hotel policy below
Internet
- WiFi and wired Internet access in rooms *
Transport
Parking
- Valet parking *
- Accessible parking
- Garage parking
Other information
- Smoke-free property
*/† The hotel charges extra for these services or facilities
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Optional extras
Self parking costs USD 38 per night (a different rate applies for extended parking)
Valet parking costs USD 44 per night
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
Special features
Dining
Cooked-to-order breakfasts are available for a surcharge and are served each morning in the restaurant.Terrace - This restaurant serves breakfast and lunch. A children's menu is available.
Room service (during limited hours) is available.
Pool
Enjoy a swim in the indoor pool.Recreation
On Site
- Fitness facilities
- Swimming on site
Nearby
- Segway rental/tour nearby
In the hotel
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In the room
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Sheraton Philadelphia Downtown Hotel’s small print
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Optional extras
Self parking costs USD 38 per night (a different rate applies for extended parking)
Valet parking costs USD 44 per night
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
39.957722, -75.1674
Hotel coordinates:
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Area map
A short guide to Center City, Philadelphia
Distinct neighborhoods comprise this pedestrian-friendly downtown. Family-run stands serve international cuisine at Reading Terminal Market in the Convention Center. The steps immortalized in Rocky lead to the Philadelphia Museum of Art in the Museum District. Upscale shops and restaurants surround Rittenhouse Square. Funky boutiques, restaurants, and bars draw an eclectic crowd to South Street
see all hotels in PhiladelphiaNearby Activities & Points of Interest
Less than 0.5 miles
- Academy of Natural Sciences - 300 yards
- Ben Franklin National Memorial - 500 yards
- Race Vine Station - 500 yards
- Museum of American Art - 500 yards
- Pennsylvania Academy of the Fine Arts - 500 yards
- Franklin Institute Science Museum - 600 yards
- Please Touch Museum - 600 yards
- City Hall - 600 yards
- City Hall Station - 700 yards
- Center City - 700 yards
3.0+ mi
- Philadelphia Intl. Airport (PHL) - 6.8 miles
- Northeast Philadelphia Airport (PNE) - 12 miles
- Blue Bell Wings Field (BBX) - 13 miles
- Mount Holly South Jersey Regional Airport (LLY) - 17 miles
- Wilmington, DE, United States (ZWI-Wilmington Train Station) - 25 miles
- Trenton Mercer Airport (TTN) - 29 miles
- Wilmington New Castle Airport (ILG) - 30 miles
- Coatesville Chester County G. O. Carlson Airport (CTH) - 37 miles
- Princeton Airport (PCT) - 41 miles
- Millville Municipal Airport (MIV) - 41 miles
- Atlantic City Intl. Airport (ACY) - 47 miles
Reviews: Overall
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Sheraton Philadelphia Downtown Hotel
Good
This guest did not leave a comment.Genuine Hotels.com guest review
1 night family trip in Apr 2013
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
This guest did not leave a comment.Genuine Hotels.com guest review
Family trip
Apr 23, 2013
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Good
Booked 2 queen beds, gave us 1 king with a pull out. Would not change because all rooms were full.Genuine Hotels.com guest review
2 night family trip in Mar 2013
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Good
"Titanic Visit"
Hotel was ok. It was perfect walking distance to the Franklin Institute and the Philly Convention Center.Genuine Hotels.com guest review
1 night family trip in Mar 2013
Christine
US
Sheraton Philadelphia Downtown Hotel
Outstanding
This guest did not leave a comment.Genuine Hotels.com guest review
Family trip
Mar 12, 2013
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
This guest did not leave a comment.Genuine Hotels.com guest review
1 night family trip in Mar 2013
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
"Great location for sight seeing"
Clean room, comfortable stay and temperature, helpful staff. Phillips, restaurant within hotel was very nice. We have a 7 month old and everyone was very accomodating and welcoming to us and the fact that there was a baby with us. I would stay again and the price was perfect!Genuine Hotels.com guest review
1 night family trip in Mar 2013
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
"Pleasant stay in Phila."
Close to the Franklin Institute that we visited. Great staff-everyone was polite and helpful. Room was very comfortable.Genuine Hotels.com guest review
1 night family trip in Mar 2013
C. Martin
US
Sheraton Philadelphia Downtown Hotel
Excellent
Excellent customer service from all the staff!Genuine Hotels.com guest review
2 night family trip in Nov 2012
eh/ da
US
Sheraton Philadelphia Downtown Hotel
Excellent
"Convienient location, good value. clean rooms.."
Locatrion was great, room was ok. A few issues, but just one night stay so no big deal. Heater unit fan very noisy when it cam on.. Power button on remote did not work, and there was no refrigerator in the room. Room was clean and comfortable and would book there again if all the Hilton Hotels were booked up again.Genuine Hotels.com guest review
1 night family trip in Nov 2012
Brian
US
Sheraton Philadelphia Downtown Hotel
Good
This guest did not leave a comment.Genuine Hotels.com guest review
1 night family trip in Sep 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
"A good value"
Rooms were clean and spacious. Convenient to all the tourist type locations. Would definitely stay again.Genuine Hotels.com guest review
1 night family trip in Aug 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
This guest did not leave a comment.Genuine Hotels.com guest review
3 night family trip in Jul 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
"Close to everthing we wanted to do."
This guest did not leave a comment.Genuine Hotels.com guest review
2 night family trip in Aug 2012
Enrique
US
Sheraton Philadelphia Downtown Hotel
Good
This guest did not leave a comment.Genuine Hotels.com guest review
2 night family trip in Aug 2012
mz
US
Sheraton Philadelphia Downtown Hotel
Excellent
"Friendly Hotel"
Service was wonderful, thought cleanliness of entire hotel could be worked on. Awesome staff.Genuine Hotels.com guest review
1 night family trip in Aug 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
This guest did not leave a comment.Genuine Hotels.com guest review
6 night family trip in Jul 2012
adnan
US
Sheraton Philadelphia Downtown Hotel
Excellent
This guest did not leave a comment.Genuine Hotels.com guest review
1 night family trip in Jun 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
"Family vac"
The room had a small window overlooking the back of a building. I wanted a king size room but only one was in the 4 th floor. We did check in around 9 pm. Though.Genuine Hotels.com guest review
1 night family trip in Jun 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
This guest did not leave a comment.Genuine Hotels.com guest review
2 night family trip in Jun 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Good
This guest did not leave a comment.Genuine Hotels.com guest review
1 night family trip in Jun 2012
cherry
US
Sheraton Philadelphia Downtown Hotel
Excellent
"NICE HOTEL W/PROBLEMS"
We arrived for our 3 night stay at apx 3:30 pm to find the hotel lobby full of luggage and people waiting to get their rooms.They said that a large number of guests had requested late check-outs. They took our luggage and promised to call us as soon as our room was ready. By 6:30 we returned to the hotel to find out if our room was ready yet--unbelieveably […] our room has JUST become ready and they were about to call us. The hotel had heavy comforters on the beds (in late May) and multiple fluffy flat pillows that were impossible to sleep on, Our grandson also found a bugger on the shower curtain. The hotel is a very long walk to the historic district through a very unsavory part of town, Read moreGenuine Hotels.com guest review
3 night family trip in May 2012
azsewqwik
US
Sheraton Philadelphia Downtown Hotel
Excellent
This guest did not leave a comment.Genuine Hotels.com guest review
3 night family trip in May 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
"Good location, comfortable sleeping"
The bed was very comfortable and it is walking distance to all the museums. We rally loved staying here.Genuine Hotels.com guest review
1 night family trip in Apr 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
This guest did not leave a comment.Genuine Hotels.com guest review
1 night family trip in Apr 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
"The Sheraton Philadelphia Downtown-excellent stay"
We were very happy with the Sheraton Philadelphia Downtown Hotel. Everyone was very helpful. At check-in, Hamid was more than willing to answer all of my questions and made us feel welcome. The location was great-close to the musuems and a short walk to the nightlife. There was a stop close by for the Phlash-a bus- to get you to the historic district […] and elsewhere. We would definitely stay there again. Read moreGenuine Hotels.com guest review
1 night family trip in Feb 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
This guest did not leave a comment.Genuine Hotels.com guest review
2 night family trip in Feb 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
This guest did not leave a comment.Genuine Hotels.com guest review
1 night family trip in Jan 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
"Improvements"
Very nice improvements made to the hotel. More sophisticated and fancy than I thought it would be. I thought the hotel would look older. Very impressed. Great views of the city!Genuine Hotels.com guest review
1 night family trip in Dec 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
"No brainer"
Booked a different hotel and saw this on a half-off sale ... so it was a no-brainerGenuine Hotels.com guest review
2 night family trip in Dec 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
"Great Location and great deal!"
This hotel exceeded our expectations. There was coffee inside the room which was a plus. The bed was very comfortable. The view was amazing. The hotel staff was very courteous. The parking is not included in the price but they were having a special of 20.00. We booked though hotels.com and they had a great deal of 50% off. I would recommend this hotel […] to anyone. Read moreGenuine Hotels.com guest review
3 night family trip in Jan 2012
Lily S
US
Sheraton Philadelphia Downtown Hotel
Good
"The Sheraton in Philadelphia--great location"
The location of this hotel is great, and we were pleased with the indoor pool and that it was open long hours. However, we didn't get the best service. Our room was missing a room service menu or a phone book to find nearby kid-friendly restaurants. Front desk staff weren't the friendliest. Everyone stares at their computer screen while they talk to […] guests. The best service we got was at the concierge desk. Overall, the stay wasn't bad, but for a nice hotel like this one we expected better service. Read moreGenuine Hotels.com guest review
1 night family trip in Jan 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
"good."
as a whole, it was good in service and room condition.Genuine Hotels.com guest review
1 night family trip in Jan 2012
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
"Sheraton Philadelphia"
Great location, great priceGenuine Hotels.com guest review
1 night family trip in Dec 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Good
"Rooms need maintenance"
The ceiling in my bathroom had holes and a lot of damage. The AC/Heat unit had so much dust, you could see dust flying in the air everytime it turned on. On the other side, hotel cleaned my ac/heat unit per my request promptly. The rest of the room including the bed was clean. The lobby and swimming pool were in great condition. You will be in a great […] location, within walking distance to the Franklin Institute and the Academy of Natural Sciences. Shuttle from Big Bus comes to the hotel as well. City Hall is withing walking distance as well. Internet is NOT free, $10/day which I thought was ridiculous. Thank God for thethering (sorry Verizon), self parking is a whooping $38/day. Valet Parking is $45/day. Most of the staff was really helpful and corteous. Hotel is in a good location, but bear in mind that it is not walking distance from Liberty Bell, Independence Center, etc. TIP, ask for view to Franklin Institute side of hotel. Read moreGenuine Hotels.com guest review
3 night family trip in Dec 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
This guest did not leave a comment.Genuine Hotels.com guest review
1 night family trip in Dec 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
This guest did not leave a comment.Genuine Hotels.com guest review
2 night family trip in Dec 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Fair
We got two queen size beds, one of them with dirty bed sheet and pillow cases. We found groves on the floor probably from people who stayed before us. Hotel charged $38 for parking which is very expensive.Genuine Hotels.com guest review
1 night family trip in Dec 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
Very niceGenuine Hotels.com guest review
1 night family trip in Dec 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
"Middle of city...lots to do."
Finding the hotel is a challenge, as it is between one way streets, and parking underneath is akward because there is not much space to enter the parking deck. But those are the cons, otherwise the location is great, service is great, and bell hops are fantastic. They load up your cart, take it to your room and come and get your stuff, for a tip of […] course but very personable and professional. Location is perfect, you can walk to anywhere or easily get on the bus. Yes, would recommend. Dont' forget to go to the top floor and check out the view of the city. Read moreGenuine Hotels.com guest review
1 night family trip in Dec 2011
Cathy F
US
Sheraton Philadelphia Downtown Hotel
Good
"Philadelphia's Downtown Sheraton"
We were initially placed in a room that had so many things wrong with it, we thought it was a set-up to test the staff. My husband made a huge list, which we presented to the desk in the morning. They moved us to a cleaner and better room without any argument for the next three days for which we were grateful. The Sheraton is clearly a convention hotel […] that is well used. They are in the process of remodeling and refurbishing. We had an excellent meal in their main restaurant. The service was good. Read moreGenuine Hotels.com guest review
3 night family trip in Sep 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Good
"In need or renovation"
The rooms and hallways were fine; however, the lobby, fitness center and pool were pathetic.Genuine Hotels.com guest review
1 night family trip in Sep 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Good
Close enough to Independence Hall and Liberty Bell, if you don't mind walking ten blocks. Very big hotel. All the personnel was very nice, I think due to the size housekeeping suffers. Our room didn't get clean until after 5:Pm, and it took a couple of calls. Th hotel is closer to the Rodin Museum. Unfortunatelly the museum is going through renovations, […] so the grounds were not well kept. Read moreGenuine Hotels.com guest review
2 night family trip in Sep 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Outstanding
"Luxury-like room and hotel, but expensive parking!"
The bed and the room were amazing. Service (towel delivery) was a bit slow though and parking prices are ludacris. Tip: Park in the parking lot a block away for $5 a night on weekends.Genuine Hotels.com guest review
1 night family trip in Sep 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Excellent
"renovation"
The wall paper, furniture, bath room need to have remodeling. Other than that, it was good.Genuine Hotels.com guest review
3 night family trip in Sep 2011
Louis T
US
Sheraton Philadelphia Downtown Hotel
Good
"Philly Sheraton GREAT location BAD service"
The main problem with this hotel was checking in. My parents and I went to check in early at 1:30pm, and were told no rooms were going to be available till 3pm. Not a problem at all. But when we went back at 3pm they said nothing would be available till 3:45pm!! Ridiculous! Had to leave a cell number and wait for them to call. On top of that, we received […] no type of compensation for this inconvenience. The location is great, rooms were comfortable, but after customer service like that I won't ever stay there, or recommend anyone to stay there. Read moreGenuine Hotels.com guest review
1 night family trip in Sep 2011
Nicole B
US
Sheraton Philadelphia Downtown Hotel
Poor
"DO NOT STAY HERE!!!"
This was by far one of the worst stays I ever had. 1) Check in was over 1 hour late. Check in time 3pm but at 4pm still no room available? Was told maybe 30 min more but they are not sure? 2) AC in room did not work. They sent a tech person to come but they didnt do anything besides turn the temp lower and say change it back when it gets cold. It […] never got cold. Not even leaving the room for dinner and exploring and coming back hours later. Completely broken AC 3) Huge brown stain on ceiling from what seems to be a roof leak 4) No working ice machine on floor so I had to go to a different floor each time I needed ice. A problem since there was no fridge in the hotel room to keep anything cold. 5) Room key did not work the following morning 6) But the biggest issue was someone came into our room at 1am. YES SOMEONE ELSE HAD A KEY! They double booked the room or something because Someone was able to open the door at 1am!! Luckily we had the chain on but it was very distrubing especially since i was travelling with our 1 year old daughter! Overall horrible stay and would never go back Read moreGenuine Hotels.com guest review
1 night family trip in Sep 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Fair
"Philadelphia Sheraton City Center"
Our room was not available for check in until after 6:00 p.m. The room was not properly set up and when house-keeping did bring the needed items, they simply dumped them on the bed. A bag full of shampoo, conditioner and lotion, for just a one night stay.Genuine Hotels.com guest review
1 night family trip in Sep 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Poor
"Terrible"
We arrived and the room was not ready, we sat to have drinks and the bartender didn't understand our order (Stoli orange with a splash of cranberry), hallways were dirty, elevator was bumpy, fitness center was a disgrace, and the walk to the pool looked like downtown Bagdahd. Clearly in need to the major overhaul, not just the cosmetic changes that […] are planned. Read moreGenuine Hotels.com guest review
1 night family trip in Sep 2011
A Traveller
US
Sheraton Philadelphia Downtown Hotel
Fair
"Sheraton Philadelphia Downtown Hotel - Dirty"
Our room was disgusting. When we got there, our room was not ready. We got into our room at 4 (check in was at 3). BED: sheets were extremely wrinkled. It looked as if it got left in the dryer for a few days and no one bothered to iron it. CARPET: Food stains everywhere. lots of different colors of stains. WALL: DIRTY! brown and black marks everywhere! BATHROOM: […] Mirrors weren't cleaned. after I came out of the shower, I saw a footprint on the mirror. (yes I was a bit freaked out at first) Read moreGenuine Hotels.com guest review
1 night family trip in Sep 2011
Jaymee C
US
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
Review written by a customer who has booked on Hotels.com.