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Location.
Situated in Philadelphia, Crowne Plaza Hotel Philadelphia West is close to Fairmount Park, St. Joseph's University, and Laurel Hill Cemetery. Also nearby are Strawberry Mansion and Boathouse Row.
Hotel Features.
Crowne Plaza Hotel Philadelphia West has an indoor pool, a spa tub, and a 24-hour fitness facility. Wireless Internet access is complimentary in public areas. Business amenities at this 3.5-star property include a 24-hour business center and audiovisual equipment. This business-friendly hotel offers a restaurant and a bar/lounge. The staff can provide wedding services and event catering. Additional amenities include multilingual staff, laundry facilities, and complimentary newspapers in the lobby. Guests have complimentary access to an area shuttle within 5 mi. Self parking is complimentary. This is a smoke-free property.
Guestrooms.
The 337 air-conditioned guestrooms at Crowne Plaza Hotel Philadelphia West include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch flat-screen TVs are equipped with premium cable channels and pay movies. All accommodations provide desks and speakerphones with voice mail. Bathrooms offer shower/tub combinations, makeup/shaving mirrors, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily.
Roll-away beds available, charges may apply*
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
All guests staying in hotel guestrooms must be registered with the hotel.
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
Late check-out can be arranged for an extra charge
Microwaves are available for USD 10 per night
Refrigerators are available for USD 10 per night
Rollaway beds are available for USD 25 per night
Breakfast is offered for an extra charge of USD 14 per person (approximately)
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
All guests staying in hotel guestrooms must be registered with the hotel.
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
Late check-out can be arranged for an extra charge
Microwaves are available for USD 10 per night
Refrigerators are available for USD 10 per night
Rollaway beds are available for USD 25 per night
Breakfast is offered for an extra charge of USD 14 per person (approximately)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This guest did not leave a comment.Genuine Hotels.com guest review
"old and out dated"
Peeling wall paper..old from beginning to end. Not worth the moneyGenuine Hotels.com guest review
Major noise from group in our floor. Took two calls to get results Moved to a "quiet" floor next days Water leak in second room I was disappointedGenuine Hotels.com guest review
"Nice enough, but scratchy sheets"
The hotel is located close to a couple chain restaurants (TGI Fridays's, Joe's Crab Shack, etc.) and also near a Target. The room would have been great, but I thought the sheets were scratchy, and a little uncomfortable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"womens only floor"
I was put on a women's only floor that had some extra security measures and only had female staff work on it for security and peace of mind as a female traveling alone. First time I have seen that. It was very nice and reassuring.Genuine Hotels.com guest review
"great location"
The hotel was under renovations during my stay. It was clean, however the room had an old musty smell The updates were good but not a wow.The location was close to the airport, sights and good restaurants.The front desk employees were very pleasant and helpful which is the reason I would stay there again.Genuine Hotels.com guest review
The staff is very professional and welcoming.I've stayed here before and will always do so again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The Hotel Crown Plaza in Philadelphia, City Av"
The experience that I had at the Crown Plaza was Top of The line. Excellent serviceGenuine Hotels.com guest review
"Bad smell, noisy"
The hotel is old and smell like a dump. The rooms are very noisy specially in the lower floor, you can hear every step of the guests above you. NEVER go back there againGenuine Expedia guest review
"Not Impressed"
The hotel is not worth the star rating. It has an old gloomy look and services are upto the mark.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Find another hotel"
I stay at A LOT of hotels for work. This is one of the most disappointing. It was old, run down, halls were smelly. Thankfully the room was decent and clean. Their was only 1 person on the hotel staff that was actually helpful and friendly. Everyone else seemed annoyed anytime you spoke to them or asked a question.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not bad, but a bit dated"
Stayed 1 night because of a heavily reduced rate offer from Expedia. Given the location of the hotel, reduced priced offered by Expedia was acceptable (NB: I would not pay the standard room rate that the hotel normally charges). Hotel, lobby, and room were all clean, a bit basic, bed was comfortable and bug-free. No complaints. Location is not bad (Target […] and Starbucks right next door), easy freeway access. Overall, the hotel looks a bit dated, although it has been kept in reasonably good condition. Reception staff was quite friendly and helpful. Would probably stay again (but only at reduced rate). Read moreGenuine Expedia guest review
"Impressed"
I felt that this hotel in general was very clean and accommodating, The staff was very pleasant, as well. The hotel was also in a wonderful location that was quiet, but at the same time, had numerous restaurants and stores nearby.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not up to the Crowne name..."
Small rooms in need of updating. Housekeeping did a poor job of resetting the room each day. This is in a pretty poor location unless you have your own transportation at the ready. The "free shuttle" to downtown is one-way at best. They may drop you off if you're lucky, but don't expect a return trip and the cab ride is $25. Staff were generally unhelpful […] with poor suggestions on alternate transportation and where to visit in the area. It's a good thing that there are a couple of decent restaurants in the area because the hotel dining is expensive and very much not worth it. Read moreGenuine Expedia guest review
"Coffee Please!"
Perhaps my expectations were a bit too elevated with the name and reputation that goes with the Crowne Plaza. I found the front desk people curt and not helpful. I could not find the remote when I was in the workout room - I spent a good 5 minutes looking high and low for it so I went up to the front desk to ask. The same lady who was not pleasant at […] check-in looked at me like I was a complete idiot and said in a tone reserved for four year olds that it was velcroed to the window frame. I was at the hotel for 6 days and only on one of those days were my coffee pods replenished. I consistently hung my towel on the rack in compliance with the sign and every time it was taken away. I had walked to the Target next door and had purchased some items. One of those items did not fit and I was going to exchange it the next day. I left it in the bag on the floor and when I returned it was gone. I went down to the front desk to explain the situation and was once again treated like I was an irritation. I waited for 10 minutes for her to get the housekeeping manager and when nothing seemed forthcoming she said she would have him call my room. I waited in my room for another 30 minutes and then decided to go to dinner. Three hours later he calls and finally I get someone who is polite. He told me he would check with his staff to see if they had it still and get back to me the next day. 3 days later I still hadn't heard. I was reimbursed at checkout. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Don't order the room service!"
Hotel was okay... Not necessarily the 3 1/2 stars advertised. Quite dated but was suitable for business travel. Do not order room service because for me, it was cold and arrived the first time an hour and a half after ordering. I sent it back... the second time I was told it would be free and also took about an hour and a half, was cold and the order […] was still wrong and not free as they had said. Wish I ordered take out from the TGIF across the way. Read moreGenuine Expedia guest review
"Crowne Plaza West"
The hotel has all the basic necessities. It could use some updating but all in all everything was as stated. It was within close proximity to several restaurants and offered free parking. The fitness room and pool were both very nice. The room would have been nicer for the price if it included a fridge and/or microwave as most others in this price range […] typically do. Nothing overly special or wrong with this hotel. It filled the basic hotel room need. Read moreGenuine Expedia guest review
"Wonderful Hotel"
After I read the comments, I was unsure if this was going to be a good hotel. Turns out, it was fantastic, Clean, modern room with temp control in each room. The staff made everything even better - incredibly helpful and friendly. Plus, the park is close by and gorgeous.Genuine Hotels.com guest review
"Great location and friendly staff."
The hotel was easy to locate from the Philadelphia airport and centered in a nice area. Plenty of shopping and restaurants. Great place to stay, staff was polite and helpful.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice Hotel with great amenities nearby"
Target, TGI Fridays, Houlihan's, and Starbucks in walking distance. Great Location. Good Price. Convenient. Easy to find but GPS could not locate actual hotel.Genuine Expedia guest review
"Good location, but in need of some attention"
The room was very convenient and my room was clean. However, the condition of the room left alot to be desired -- the toilet was stopped up, the shower curtain was missing half its hooks, there were no glasses in the room, the lampshades were all crooked, and one of the outlets didn't work.Genuine Hotels.com guest review
"Crown Plaza Hotel"
Crowne Plaza is great. From having stayed there several times, I can state that the wireless internet signal is much stronger on the front of the hotel and is problematic on the back side. I did have a problem where Expedia properly billed me for my stay and Crowne Plaza incorrectly also billed me for my stay. Expedia support did correct the problem […] (after a lengthy hold session). Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Somewhat surprised & impressed"
Although the hotel is showing a little age and appears to be in a crossroads area of Philadelphia (junction of prosperous & economically challenged areas) the staff were extremely responsive & helpful and actually impressed a southern country boy with their hospitality.Genuine Expedia guest review
"Avoid if at all possible"
Extremely disappointing suggest you avoid. First check in line very long, only one employee at desk. Second all keys in hotel for all guests reset, very long wait to get back into room. Then we find our room not cleaned after we were out all day. So we ask twice to get it cleaned while we were out for dinner for 90 minutes and again not cleaned. Finally […] cleaned at 945pm by begrudging laundry dept worker. Last the food isn't very good, the beds uncomfortable. Suggest you try the Hilton next door, maybe better luck there. We will never stay at the Crowne Plaza agiain. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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