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Location.
Situated in Provo, Super 8 Provo BYU Orem is close to Brigham Young University, Lavell Edwards Stadium, and Provo Utah Temple. Also nearby are Utah Valley Convention Center and Reed Smoot House.
Hotel Features.
Super 8 Provo BYU Orem has an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas and a computer station is located on site. There is a business center on site. A complimentary breakfast is served each morning. Additional amenities include multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Guestrooms.
Amenities in air-conditioned guestrooms at Super 8 Provo BYU Orem include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The following facilities will be closed until 1 May 2013 (date subject to change):
Guests are offered a complimentary continental breakfast each morning.
Recreational amenities at the hotel include an indoor pool and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Very disappointed"
Our room smelled! We tried fabreeze didn't even touch the smell. Our keeys kept not working. We got locked out of the motel 4 times. When we said we were having problems with them, the clerk told us we were messing with them. The pool wasn't working and wouldn't for at least a week. Breakfast was so so. Ran our of syrup and had to wait while they went […] to the store to get some. Needs to be updated badly. Read moreGenuine Hotels.com guest review
It was not good. Very dirty. Horrible customer service. Pool was broken, and internet didnt work. I was very upset with our stayGenuine Hotels.com guest review
"not impressed at all - it was turn off to Super 8"
The price.Genuine Hotels.com guest review
"Probably won't stay here again"
The hotel had recently changed management and the current management inherited all the previous issues, but the hotel room was leaking water from the roof, it took over an hour to check in, and the pool was closed the entire time we were there. I usually know what I'm getting into when I stay at Super 8, but this was worse than that by far.Genuine Hotels.com guest review
"Big Disappointment! Very Bad Hotel!!!"
When we got to our room the smell was awful! It was a musty mildew smell that was almost overwhelming! This was the beginning of Jan and the temp in the room was 50 deg or so. The heater in the room was so small the room didnt reach 70 till 4 or 5 hours later! Then we figured out the hard way that the chain in the toilet was broke and you had to flush […] it with your hand! Upon leaving for dinner we realized the door handle was installed backwards and it would not shut. It had to be slammed if you were shutting it from the outside. Be sure you bring your own pillows if you stay here cause thiers are about as thick as the towels. I didnt expect a fancy place staying here but it is grose! and run down! I highly recomend you pay the extra 20 bucks to stay some where else!!! Read moreGenuine Hotels.com guest review
We have stayed at this motel many times before and found it very satisfactory for the price. This time we were very disappointed. I understand there is new management and I don't think they are doing very well. We asked for a nonsmoking room and were given one where it was obvious that someone had recently smoked in the room. We had a problem with the […] lights on one side of the room not working and the hair blower in the bathroom not working--probably a blown fuse. We reported early in the morning and asked to have it fixed or be able to change rooms. Nothing was done that day. The next day we were promised it would be fixed, but still wasn't so we insisted on changing rooms. Again, we were given a room that had obviously been smoked in so we asked for another. There were no door hangers in the room to indicate whether we wanted room service or not and other guests went outside on the 2nd level to smoke by the outside door. The cigarette ashes were never cleaned up and the smoke drifted in through the hallway of the whole floor. We will probably not choose to use this motel again. The bathroom floors in both rooms had dark marks on the flooring that needed to be scrubbed off or lightened; they made the bathroom look dirty. Read moreGenuine Hotels.com guest review
"Terrible"
Staff were rude. Bed was hard. Couch was ripped. Remote did not work. Air condition died half way through the night. Toilet did not flush well. Terrible experience. Will not stay with Super 8 again, especially this particular Motel.Genuine Expedia guest review
"not good"
The rooms were very dirty, pet rooms looked like they haven't been cleaned in months, the smell in the pet room could put someone in the hospital .... the other rooms bathroom was dirty, we had to cut our trip short do to the dirty rooms....Genuine Hotels.com guest review
"TERRIBLE"
Worst Experience I have had. DO NOT STAY THERE Everything went wrong from disruptive guest, bad service, Key issues.. Unclean..Closed PoolGenuine Expedia guest review
"convenient to BYU"
This guest did not leave a comment.Genuine Hotels.com guest review
The security lock was not working on the second floor. The shower ran from scalding hot to freezing cold without notice. The wallpaper was peeling. The drain didn't work leaving you standing in water as you showered.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"This Super 8 Used to be Super; Not So These Days"
What a difference six months makes! I've never gone to Provo over the years but what I didn't look forward to staying at this hotel. That was true as recently as six months ago. Now, I'm looking forward to finding another place to stay when I visit next year. It appears that the recession has been hard on the place. The television system is limited […] in scope, reminiscent of Motel 6 in the early 80s perhaps. The checkout notice on the door of room 129 says 1 p.m. I thought that was unusual, but I assumed it meant that 1 p.m. meant no extensions. I checked out at 1, only to have the front desk treat my wife like garbage, practically yelling that checkout is 11. The sign says 1, not scratched-out 11, but 1. Fix the sign; fix your attitude; fix the room for someone else next time. Read moreGenuine Expedia guest review
"Loud guests."
Some guests began yelling at 2:00 in the morning and didn't quit till 5:00. The breakfast was very meager.Genuine Expedia guest review
"Needs a renovation"
I think this hotel need a nice renevation. When the door is closed you can hear conversations in the hall, and people walking on the floor above you.Genuine Expedia guest review
"Not worth the money"
The greatest redeeming thing about our stay was the Belgian waffles. They were really good. The rest of the stay was subpar or just plain bad. Besides the waffles there wasn't too much offered at the breakfast. The hot tub wasn't working. The wifi was intermittent and when we called about it the guy at the front desk was not helpful. The pillows were […] flat. There was also a serious family dispute outside our door in the middle of the night with lots of shouting and extremely foul language. Definitely will never stay here again. Read moreGenuine Expedia guest review
"this place is disgusting!"
the key cards did not work, the place smelled like a cathouse, pool filthy. I would not let my kids swim there. do not stay, pay ten dollars more and go to LaQuinta!Genuine Expedia guest review
"Super 8 Provo"
This hotel was inconvenient to get to from the I-15. The room was dirty, the ceiling in the bathroom was moldy, the surface of the tub/shower scratched and dirty. We would not recommend staying here.Genuine Hotels.com guest review
"Never again"
Horrible. I left a day early even though I had to pay for that day.Genuine Hotels.com guest review
"The Super 8 Provo Ut. Disappointing"
After a long day traveling we were looking forward to a nice rest. The man at the front desk acted like he was being put upon. First thing in the door we noticed the dirty rugs. The property is old & needs more updating than a coat of paint can provide. The beds in the room looked like they had not been changed. Made you want to sleep on top of the […] sheets. The A/C wasn,t working so our sleep was fitful. To top off our stay the continental breakfast was so unappealing we didn,t even eat there. I always thought a Super 8 motel to be a place you could count on for a clean comfortable stay Read moreGenuine Hotels.com guest review
"Avoid at all costs!"
Old, run-down and no pride of ownership at this property. Management is running this place into the ground. Sorry, but book somewhere elseGenuine Expedia guest review
"Avoid this one at al costs."
What a dumpy wretched Motel with moldy, wrinkly carpet. Smelly room. I can imagine what the bedding looked like under ultra violet light. Yuk. Go to a Motel 6 if budget is a concern to you. Or for $10 more you get a nice room at La Quinta. Oh... The TV only showed white noise and no image nor sound. The wifi didn't work because it was probably on the […] same line. Did the Hotel offer excuses. Nooooo. Did they offer a partial refund? Noooooo. While I was talking the so-called receptionist/manager, the maid was vacuuming right behind me. Do you think she could have held the noise while a client was attempting to talk. Do you think the manager could have asked her to await a bit? Noooo... Avoid this one at al costs. Read moreGenuine Hotels.com guest review
"Malo en limpieza en todo el hotel."
En el hotel horriblemente sucio no hacen la limpieza nunca y no cambian sabanas y el baño no lo lavan. No lo recomiendo es viejo y malo súper malo.Genuine Hotels.com guest review
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