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Just 2 blocks from Waikiki Beach, the OHANA Waikiki West sits across the street from the International Market Place in Honolulu, Hawaii. The smoke-free hotel is a half-mile from Kapiolani Park and Ala Wai Golf Course. The Honolulu Zoo, Ala Wai Boat Harbor and the Hawaii Convention Center are within 1 mile of the hotel. Downtown Honolulu, Hawaii, is less than 5 miles from the hotel, and Pearl Harbor is 14 miles away. The hotel offers 24-hour public transportation to any hotel in Waikiki.
The entrance steps of this family-friendly hotel lead guests from the busy Kuhio Avenue into an island-themed lobby with native plants dividing seating areas from on-site dining venues. The Chili's Grill & Bar serves Southwestern American cuisine and Starbucks provides signature coffees, pastries and sandwiches throughout the day. A Denny's restaurant is also on the property. The poolside bar, cabanas, rests adjacent to the 3rd-floor rooftop pool overlooking Honolulu's Kuhio Avenue and serves tropical drinks and light fare. For additional recreational activities, guests at the OHANA Waikiki West receive discount passes to a fitness center with cardiovascular equipment across the street. A pharmacy and gift and sundries shop are also on the property. Wireless Internet access is complimentary in the lobby.
The OHANA Waikiki West's 661 guestrooms are positioned in an 18-story L-shaped tower intended to maximize guestroom views of downtown Honolulu and the Waikiki beachfront. Complimentary newspapers, in-room safes, and high-speed wired Internet access are provided in each room. Video-game consoles are available for a fee. Refrigerators and coffeemakers are included in each room, and select rooms feature kitchenettes with microwave ovens, stoves, and dinnerware. br>
Children staying free must occupy the parent or guardian’s room with existing bedding.
Self parking costs USD 25 per day (a different rate applies for extended parking)
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Children staying free must occupy the parent or guardian’s room with existing bedding.
Self parking costs USD 25 per day (a different rate applies for extended parking)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Waikiki established its reputation as a getaway when the Moana Surfrider opened its doors in 1901. Today, more than 30,000 hotel rooms are packed in the skyscrapers along the golden sands of Waikiki Beach. At the end of Waikiki, Diamond Head towers as an enduring landmark. West of Waikiki, Pearl Harbor offers a somber testament to history and the victims of World War II.see all hotels in Honolulu
The hotel is old - needs a major facelift. Overpriced!Genuine Hotels.com guest review
Room was not properly cleaned most specially the bathroom and the hallway. Elevator was too slow and the lobby was smelly.Genuine Hotels.com guest review
"Shouldn't have settled"
They only change your sheets every 2-3 days even its dirty. They staff will determine if it needs changing or you have to request them to change. They charge you for everything, ie: changing standard rooms. The hotel has a weird smell and the rooms are humid due to the A/C cooling system.Genuine Expedia guest review
"Fair for the price but bad parking management"
Good location, 10 min walking from the beach. Area it was surrounded of drunk tourists.Had a very bad experience with the parking supervisor, very rude. Be aware that the hotel has a very limited Parking space even if you pay 25$ per night. Nobody mentioned to me that if the parking lot get full you are supposed to park into another hotel.Genuine Hotels.com guest review
"average with some flaws"
This hotel was just average. It was OK for an economy hotel. I have some minor complaints. First 25$ a night to park in their tiny parking garage is ridiculous. Pool closes at 8pm which is too early. Pool Towels are not on the same floor as pool. There is no hot tub. Exercise room is tiny. DO NOT eat at their Chilis. They are about 30% more expensive […] than other Chilis restaurants. Eat at loco moco or zippys. Read moreGenuine Expedia guest review
"Its ok for the price"
Dont expect too much out of tgis hotel. Location is good. Rooms were not too big and bathrooms were wayy too small. Its as good as 2-3 star hotelGenuine Hotels.com guest review
"Disappointing hotel somewhat close to beach"
I was not impressed with the hotel. The rooms are small. Beds are not comfortable. No desk. Bathroom had lots of rust spots and such. Very small bathroom. Not a three star hotel. Not a resort.Genuine Expedia guest review
Water did not drain from bath. Bedspreads were dirty. There was an I welcomed odor. It was close to the beach.Genuine Hotels.com guest review
"There are probably better options elsewhere"
Within the standard prices for Waikiki, this hotel is standard in terms of what it offers and what it charges. However, specific issues with my room included a shower that was just one side of the bathroom (such that the water went everywhere all over the floor), its location overlooking Kuhio Avenue (where there was a mini-riot one night and general […] excessive noise on Friday and Saturday nights), and the day bell desk staff member who was extremely confrontational and unprofessional. I would not stay at this hotel again. Read moreGenuine Hotels.com guest review
I am seventy years old, and have stayed in quite a number of hotels. I would have to say that the Ohana West, in my opinion, is rated in the bottom one percent of the hotels that I have stayed in.Genuine Hotels.com guest review
"Old, bad neighborhood"
It was okay to stay there for one night, but I wouldn't have wanted to stay there any longer. It was in a bad part of Waikiki- there were about 12 hookers just outside as we needed to walk to the store. The rooms are really old. At least it had clean sheets. The lobby is deceiving, as it looks nice. Rooms are old. Good luck find a place to park in the […] parking garage. Read moreGenuine Hotels.com guest review
"for the overall service, it could cost way cheaper"
Front desk people are very arrogant. Elevator is a big inconvenient with a long waiting time room size is very small compare to what you are paying, that is not right size of the bathroom is ridiculous with no door Overall, I will not recommend this hotel to family and friends at all.Genuine Expedia guest review
"adequate but NOT luxury"
Hawaii is expensive and we all know you get what you pay for. We got a "great deal" on airfare and hotel, and we got a very low priced (for Hawaii) hotel. The real problem for me was that it was like staying at a friend's house who isn't so great at the deep cleaning. Mold around the caulking in the shower, rust in the sink, burned coffee maker, outlets […] that didn't work, etc. It wasn't enough to make me check out, but it was disconcerting to think that they didn't care enough to make a $5 fix to the caulk, or replace a $10 coffee maker. The staff was great and very friendly. The pool was nice and they have specials on drinks at the poolside bar each day. Read moreGenuine Expedia guest review
"Good location & activity desk but OLD place"
Money doesn't go as far when you're in Hawaii. That is very true for the price of this hotel. I choose it because of it's price and location. Its two blocks from Waikiki beach which is great but it stops there. I'm a neat freak and this place did not impress. The hotel definitely needs a makeover. The paint in the room is dull and dirty. The bathroom […] is very tiny in a standard room. I always banged the shower door against the bathroom door. The shower grout was filthy. The bottom was brown while the top of the shower was white. If the cleaning crew just used bleach once in a while it wouldn't be as bad. Didn't interact too much with the staff but they weren't too friendly or overly rude. Next time will not be staying here. I rather shell out a few more dollars for some place cleaner. The one positive was it was across the street from the only supermarket in the area with a coffee shop attached. That was convenient. Oh and the other positive was the help I received at the activity deck. Laura Cole was awesome setting up my week activities. She was friendly, enthusiastic, and fun to talk to. Her recommendations were great! I think I would only come back just to get help with her. Once again the place is on the more affordable side and it does have a decent location. But if you want a more cleaner modern place choose somewhere else. Read moreGenuine Expedia guest review
The hotel was very outdated and the furniture old and for example drawers were broken. A great location to get to beaches and shopping.Genuine Expedia guest review
"Hotel was ok. You get what you pay for."
My wife and I stayed here for our honeymoon. We wanted a Kitchenette to save a little money on food, which can get expensive in Waikiki. We only ended up using the stove once, and burnt our food. It was nice to have a cutting board to slice fresh mango, but there wasn't a decent knife. We ended up using the fridge the most, which accommodated a gallon […] of milk once we removed one shelf. Having a microwave was also useful. The room and hotel were ok, but they were a little drab looking. More than anything, I think it was just outdated. For the price I guess I can't complain too much, I was just expecting more. The hotel definitely worked for what we really wanted, which was a place to sleep and not something so expensive that we couldn't afford to do anything else. The location was good, just a short walk from the beach and across the street from the International Market. My biggest complaint about the hotel is that the chain has an affiliation with Wyndham such that there was a Wyndham representative by the Bell Desk and Activities Coordinators who would ask guests if they had gotten their "free breakfast" yet. It was not until a few minutes into talking to the person that we realized it was a breakfast and $100 AMEX card in exchange for a 2 hour timeshare presentation. Even then, the rep never said the word timeshare, it was only on the paperwork he had. The Activities Counter also was unhelpful if you didn't want to buy their tours. You can find cheaper, or do yourself. Read moreGenuine Expedia guest review
The hotel is old and not as pictured online. It offers no onsite amenities other than a pool. On the upside, it is a great location, only 2 blocks from Waikiki beach.Genuine Expedia guest review
"Ohana West - you get what you pay for"
after three nights at a luxury hotel on Kalakaua, we moved to the ohana west because it fit better with our budget. it was much less expensive but the rooms were small and shabby and looked like they were last updated in the 60's. it was our karma to have a view of the building next door. parking was difficult. there were too few electrical outlets […] for all of our modern devices, internet was wired, albeit, free. waited almost an hour (after several calls) for pillows. that said, the staff were pleasant and the location was excellent if you don't need to be across the street from the beach and have a view of the ocean. i actually enjoyed the break from the luxury brand stores only a few blocks away. the vibe at the hotel was friendly and much less pretentious than the luxury hotel only 2 blocks away. Read moreGenuine Hotels.com guest review
"could have been a good vacation"
one sarcastic hawaiian front desk receptionist ruined my stay,she never smiles and sounds like " i dont belong here" kinda job ...the activities guy at the lobby,he's the guy who works in the morning ,is always on facebook of sort....waited for him and makes you feel like you are bothering him when you ask for advice about a tour i purchase from their […] company Read moreGenuine Expedia guest review
"ohanu west- bad experience!!!"
my first visit to Hawaii and I am dissapointed with my stay here. The place smelled old.The shower leaked water-even after closing door.so always water on floor. wich can be dangerous...not enough pillowson bed.blankets not fresh! also only 2 towels in room.had to keep askinh for more,we tipped melanie -housekeeping.as we know some of this is just the […] hotels way of saving money.she was very nice. I will not stay here again.WE do not recoomend this Hotel--too many to choose from.its your Vacation and should be pleasant and wonderful. denise Read moreGenuine Expedia guest review
If I hadn't prepaid I would have switched hotels! The hotel was well kept up in the lobby and other common areas such as the pool. However, there was mold growing all over the place in the rooms, on the floor in the carpet, on the walls, and all over in the shower. Even tho this is a prime area for mold to gorw...It could be taken care of with a little […] care. The bed was comfortable, and the kitchenette came in handy when we felt like an easy dinner or breakfast. Parking was $20 a day a bit expensive. Read moreGenuine Expedia guest review
"Far too noisy for us!!"
We stayed on the 5th floor next to the lifts (facing Kuhio St) and above the pool & bar. The noise at night made sleeping difficult and the room needs updating, particularly the bathroom. I would not stay at this hotel again, it is suited for young party-goers!!Genuine Expedia guest review
"Different Hotel Next Time"
The bed was uncomfortable and although the location was centralized, it was located on the street where women work for money. This is a hotel where you would not want to take your family or children. The cleanliness of the bathroom was fair although the staff was nice it did not make up for the outdated furniture in the room.Genuine Expedia guest review
room very small. tv pictuere bed, shower head leaking and shower door didn't close.Genuine Expedia guest review
"Beware of Ohana Waikiki West..lots of mold, maybe bed bugs"
We arrived around 5pm. The FIRST room we were assigned was absolutely DIRTY!! Urine on the toilet seat, hair from shaving on the sink, empty beer and soda cans, "other things" in the trash can under the sink. We called the front desk, they sent up the Housekeeping Manager to check. He agreed the room was still dirty and told us WE had to call the front […] desk. We made him stay in the room while we called; then the front desk said WE had to go back down stairs (4 adults, 5 suitcases) to pick up the new key. After refusing, the sent a valet up with a new room key. The new room was descent. They "upgraded" us to a bigger room. The beds appeared to have clean sheets...we pulled off the old looking comforter and blanket and threw them in the corner. My husband and I did look for evidence of bed bugs in the seams, we didn't find any but, the next morning my daughter woke up with the classic "3 bite trail" on her arm, and my son and I had scattered bites. The bathroom had mold in the caulking and old soap bits in the holder. We wore slippers in the shower...fear we'd get warts. The air con was pitiful. Blew out more humidity than cold air. It was easier and cooler just to open the balcony door. Parking is $$/night...if you're lucky to find one. Most stalls are even too small for a basic sedan. We parked about 5 blocks away at the Banyan for $/night with bigger stalls. Used the pink trolley (free with room key) to get back to the hotel. Stay elsewhere. Read moreGenuine Expedia guest review
The location of the hotel was great. Stores and restaurants were close and in all directions. The shower dripped and flooded. They did not help us and we had to use towels to soak up water daily. Our key would not get us up and down the elevator and they were very slow to help us solve this problem. The hotel is old and not impressive but it was within […] our budget. Read moreGenuine Expedia guest review
The location of the hotel was it's only plus. The rooms were small and the elevator required you to use your key card before it will let you select the floor you wish to go to. Other than the key requirement for the elevator, the elevators were extremely slow. Every time that we came back to go up the elevator, there was atlease 5-10 others waiting. […] There are three elevators, there shouldn't be anyone waiting. Next biggest problem is that the bed was so dead, when i sat down on it, I sunk in atlease 6 inches. Soft beds are nice, but there has to be some firmness. I sat at the edge and literally slid off. Read moreGenuine Expedia guest review
"I guess we got what we pay for it!!!"
I guess we got what we pay for it!! even though we got an ocean view the noise from the crowded street was too much!!! Convenient because its a cross street from all shops!!Genuine Expedia guest review
"Great location but awful place to stay"
The only good thing I have to say about this place is the location. It's steps away from a grocery store, bar, ABC store, Ono Cheesesteaks (AMAZING) and only a couple blocks from the beach. That being said it's not a pleasant place to stay. We booked a King size bed but were put in a room with doubles when we arrived. I called the front desk to ask […] for another room but was told that there were no more King rooms left and that I'd have to change rooms tomorrow. After meeting up with someone else from our party I found out they checked in a good hour after us but were given a King bed. I had to go to the front desk and ask them why they lied to me and I had to press them for quite some time before they gave up one of the rooms with a King bed in it. The elevators are HORRIBLE. Get your running shoes on because you'll be taking the stairs ALOT! Otherwise you'll be waiting 20 min to go up and 20 min to go down. They also get stuck between floors for several minutes and they'll go up when you're trying to go down or stop on random floors. The only nice people there were the cleaning staff but you're lucky if u can understand what they're saying. The place is DIRTY, stained floors, stained walls, curtains and bed spread look like they've never been washed, roaches and ants. I've stayed downtown before in cheap hotels before but they all looked 5 star compared to this place. If ur looking for a dirt cheap place to stay this is it but you'll get more dirt than hotel. Read moreGenuine Expedia guest review
"Dated hotel in great location"
This hotel is in a fantastic location in the center of Waikiki. We particularly liked the small supermarket next door to the hotel. The hotel room came with a kitchenette that was much appreciated. Apart from that, the Ohana West is an old, dated hotel, with old beds and a small, moldy bathroom. The shower had super strong water pressure that was nice, […] but it was hard not to be distracted by all that mold. The shower itself was an old-style walk in shower with a swing out door that put water all over the floor. The tiles in front of the shower were water-damaged. The hotel has three elevators and at peak times, you have to wait quite a while for one. The Ohana West in in a great location, although the area is shady late at night, with street walkers hanging out across the street while the cops hang out in Denny's. If you are not fussy about your hotel room, then this hotel is a bargain price. If I could have a do-over, I would pay a little extra to stay at a nicer hotel in Waikiki. Read moreGenuine Expedia guest review
"Nothing like the pictures"
staff were nice and friendly. Rooms were dirty and uncomfortable.Genuine Hotels.com guest review
"Ohana West in Waikiki"
This hotel was in need of a makeover and I felt the staff could use some customer service training. Our room never felt clean, mattress was old as well as the furnishings. Location was great!Genuine Hotels.com guest review
Front desk was helpful on arrival. One of the beds in our two bed room was okay, one was not. My daughter's room looked liked rock band roadies had stayed in it the previous night, holes in the wall and tile was falling off the walls in the shower. There was also mold on the wall under the air conditioner which she complained about and they said they […] would send someone up to take care of it.There was no possibility of changing rooms as the hotel was sold out due to it being the pro-bowl weekend. Other than that the service and overall experience was satisfactory. Read moreGenuine Expedia guest review
"you get, what you pay"
old fashioned hotel, need reconstruction, price ok, red light district on the street of the hotel, just across the streetGenuine Expedia guest review
"Ok for the money."
Check in staff were nice. Cleaning people were goodGenuine Expedia guest review
"Will not stay there again"
Rooms really require updating. I understand it may be torn down in a couple of years. Excellent locationGenuine Expedia guest review
"Not too flash"
The hotel was located 2 streets back from the beach and i expected for the price it wasnt going to be flash, but was very disappointed with how old and outdated it was. It smelled musty and old. You could hear everything going on in the units next to you. The coffee machine didnt work.Genuine Expedia guest review
The property is very well worn and is in need of a major refurbishment. I had no idea on how to use the electric coffee pot/kettle. Could not open the sliding doors to the balcony. The sliding doors to the wardrobe kept coming off the runners.Genuine Expedia guest review
"Will not stay again"
I would not stay in the hotel again. For that price, I can get 4 star in Vancouver and more clean. Only positive side is the staffs is very nice. other than that, it's disappointed!Genuine Expedia guest review
"Location is great hotel is meh."
The hotel is what we expected for the money we paid. The price was cheap and location was good...the hotel itself was old and needs some updating as the elevators are slow and the rooms are dated. We knew this going in however. The poolside bar is great feature but we didn't spend alot of time in the hotel. If you are planning to spend lots of time […] at your hotel do not stay here, if however you are just using it for a place to sleep that is close to everything its a great deal. Read moreGenuine Expedia guest review
"The Ohana West Hotel Needs a Major Upgrade"
Hi : Just a short note --- our room was very nice with the kitchenette, new rugs etc. The bathroom was very small. The housekeeping service was very good. Overall, the main lobby & elevators need a major makeover. Also this year we found too many strangers hanging around outside the entrance to the Nashville Waikiki Bar in the nighttime. Since it is […] located next to the steps to the Hotel lobby, it doesn't present a very attractive atmosphere to guests staying at the Hotel. Read moreGenuine Expedia guest review
Response by OHANA Waikiki West Aloha Connie, Thank you for taking the time to write a review of the OHANA Waikiki West hotel. Thank you also for being candid about the atmosphere outside the hotel. We are glad to hear your room was accomodating and clean, despite the bathroom being small. In regards to the bar, we do have Security to monitor the area in front of the hotel to ensure the entrance is clear for our guests and is safe. We apologize we did not meet this expectation. We look forward to hopefully welcoming you back in the future. Mahalo, OHANA Waikiki West Management
"Cheap stay with big rooms"
Ohana West is in a great location in the heart of Waikiki. Staff are very friendly and rooms are nice and spacious. Only down sides are that the bathrooms are very outdated, and you can often hear the guests above you flushing the toilet! Also, there is only wifi in the lobby, not inside rooms.Genuine Hotels.com guest review
Response by OHANA Waikiki West Aloha Marija, Thank you for choosing to stay at the OHANA Waikiki West hotel during your most recent visit. We are appreciative of your decision to stay here, but do apologize our bathrooms did not meet your expectations. Management is aware of the concern and is looking to do renovations in a couple years. We are pleased to hear however that our staff were friendly and the rooms were nice and spacious. We look forward to welcoming you back and maybe in a couple years we will be happy with the renovations. Mahalo, OHANA Waikiki West Management
The room was very small and the decor and finishing very dated. The bathroom was small and dark and i could barely see in the shower, which was tiny, about 1/2 a square meter in size. the back door/slider had broken lock/deadbolt, which isn't a problem on the 17th floor, but instead of removing it, it was just left broken in place, attracting dust and […] wildlife. The only saving grace was the location which is super convenient. Read moreGenuine Expedia guest review
We were situated next to the elevator which was very noisy and asked to moved with no results. Don't ever get a room next to the elevator! Not very satisfied for the price of the room and not very accommodating for customer satisfaction. Wouldn't stay at Ohana Waikiki West again.Genuine Hotels.com guest review
"Hair in the shower"
the showers did not have lighting so you had to shower in the dark. The shower also had hair in it on the walls when we arrived. They didn't give you enough pillows and sometimes you got the plastic glasses in the kitchenette replenished and sometimes you didn't. When we asked for a room that had a brighter shower so we didn't have to shower in the […] dark, they moved us to another room that was the same however the keys to get int he room didn't work. When we went downstairs to get it fixed they sent us back up and the keys still didn't work. They sent a bellman who opened the room with his master key and confirmed that our keys didn't work and told us to wait for a maintenance person. They told us to leave our things there and go out with no way of getting back in the room or even the elevator which you needed the key for. The woman at the desk got upset that we wanted to change to a room where the keys worked. She finally did give us a room that we could get in to and although the shower did not have a light, it was brighter. The hair in the shower was gross but by this time I had given up. I washed it down myself. You can get a much cleaner room at the Miramar across the street for the same price and breakfast included. Also, if the keys don't work at the Miramar, the desk staff won't be upset with you for wanting a room that you can get in and out of. Read moreGenuine Expedia guest review
great location, but hotel needs long overdue re-vamp, yukky bathroom, smelly corridorGenuine Expedia guest review
My wife and I stayed here after spending two weeks in Maui. We found the room rate to be satisfactory but with it came some surprises. The bathroom shower would not drain and as a result you ended up standing in 3 inches of water while showering. The tiles on the inside of the shower were old and several of them had lost their paint. On the outside […] of the shower the plaster was falling away from the wallpaper that went around the shower door. On a positive note the lady who cleaned our room was very gracious and did an exceptional job cleaning our room every day. There are several rooms on the main floor that you can use to shower and change while you are waiting your flight as most airlines fly out late at night. We asked for driving directions and the guy on the desk said that he had not driven in Honolulu for 14 years and wanted us to take the bus everywhere that we wanted to see. This is not the answer we were looking for and had to rely on a map to locate the highway going to the North Shore. Read moreGenuine Hotels.com guest review
Staff seemed angry or unhappy to help most of the time. When I checked in a gentleman called Stephen checked me in and he was most pleasant. The other staff couldn't seemed to be bothered. Sometimes my towel got replaced, sometimes it did not. Sometimes I got replacement cups, other times I didn't. When the drier broke down I had to go the the front […] desk, then the kiosk and then go and put the out of order notice on the drier myself. The lifts were frequenty not working properly. It was good however to book tours from the hotel Read moreGenuine Expedia guest review
"A bad choice of hotel"
When we arrived at our hotel around 1 pm we were told our room would not be ready until 3 pm which turned out to be correct. As we have stayed at at least 3 other Ohana hotels & this has never happened before it was not a very good start to our holiday.This ia the worst Ohana hotel we have ever stayed at & we have to say all of the others have been […] very good. we have always enjoyed our holidays in Ohana properties but this will be our last. Everything was too much trouble for the staff &the property needs a faqce lift. Read moreGenuine Expedia guest review
"OHANA IN HAWAII- won't be back"
all the staff are hit and miss in customer service- found the bell staff to be the best. There is a country bar in the basement so every weekend you have to leave and enter the hotel walking through a cloud of smoke with drunks. The hotel is looking shabby. Carpets are not all clean, elevators work part of the time, the pool is on one floor and the […] towels on another- go figure. The entire set of furniture in the foyer should go to the dump. It seems that they have not spent money where they should, especially since it is used so much. we started on a lower floor and the bird droppings on the lanai were so bad we asked to be moved. our room on the seventeenth floor was much better but housekeeping was about the mediocre same. Read moreGenuine Expedia guest review
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