3.3
out of 5
Good
(202 reviews)
(Neighborhood average
3.7)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
This hotel was okay and the staff was friendly and supportive of my needs. I was impressed. The price was a bit high i thought for what I provided with,... but regardless I would stay here again if I had no other option as far as a last minute decision. The location was okay, just on the outskirts of Waikiki, still okay though, i had no complaints there. Hotel staff was friendly and attended to my room on a timely manner. On my last day there, I was late with checking out, and the hotel staff were sensitive with me taking the time to check out. My hotel door didn't have any other type of security lock (bolt lock, chain lock, etc.) besides the one that comes with the handle. (I guess that's a bolt lock, but a chain lock would have been nice and made me feel a bit more secure). On my last day there, with the mix up of the time to check out, the "bell man?" came up to the room and he said, "I was told it was empty" opened my door by accident. There could have been embarrassing moment if i were to be in a "delicate" situation as he just walked it, again, he was under the assumption that I wasn't in the room at the time and that it was empty. I had no harsh feelings towards him and he apologized. My phone in my room didn't work, though it was "hooked up", and that was the cause for the mix up in the first place. Overall, this was an okay room, a bit out of range from being in the heart of Waikiki, but I liked it and would stay here again, (being a single guy) and with the outlook that it's just a room, and not looking for a 4 star place to spend my whole day in. by a Hotels.com guest on 12/12/11
