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Location.
Poised along a private section of Waikiki Beach, The Royal Hawaiian, A Luxury Collection Resort is set amid tropical gardens in the historical district of Honolulu, Hawaii. The resort hotel stands adjacent to the Royal Hawaiian Shopping Center.
Hotel Features.
This iconic resort has reopened in 2009 following an extensive renovation to offer discerning travelers an experience steeped in Hawaiian culture. Azure is an oceanfront restaurant serving fresh seafood along with a selection of wines. Surf Lanai is an upscale beachside cafe serving American cuisine with a tropical twist. The Mai Tai Bar boasts ocean and Diamond Head views, and hosts live Hawaiian entertainment. Guests can enjoy 1 E Komo Mai Tai drink or non-alcoholic drink per person per stay (included in the resort fee).
The resort hotel presents luaus once a week, highlighted by Polynesian performances. Wireless Internet access is available in public areas (included in resort fee) and a business center is on site. Valet parking for one vehicle per stay is also included in resort fee.
The resort hotel shares an outdoor pool with waterfalls and waterslides with the adjacent Sheraton Waikiki and also has its own beachfront pool and spa tub. The Royal Beach Club (surcharge) offers six luxury cabanas. The Royal Coconut Grove, once a playground for monarchy, now features cultural programs. The Abhasa Spa offers a variety of treatments in a tropical garden setting.
Guestrooms.
The Royal Hawaiian offers 529 guestrooms distributed in the six-story Historic Building and the 17-story Royal Beach Tower. Royal Beach Tower rooms feature ocean-view balconies and contemporary decor. The Historic Building reflects Victorian style and features marble bathrooms. High-speed Internet access is available for a fee. All rooms are equipped with flat-panel televisions, iPod-compatible clock radios and laptop-compatible safes.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Azure - The oceanfront restaurant serves fresh seafood roasted in herbs or prepared with tropical seasonings, along with a selection of wines and a raw bar with shellfish.
Surf Lanai - The upscale beachside café is by the pool and serves classic American cuisine with tropical accents. À la carte breakfast and lunch available.
Mai Tai Bar - The outdoor beachside bar serves cocktails and appetizers, and features ocean views, tropical music, and live entertainment.
In addition to two outdoor pools and a spa tub, the resort has a private area on Waikiki Beach with direct access from property. Beach cabanas are at guests' disposal for a fee, as well as sun loungers, towels and umbrellas.
A half-mile away, Kapiolani Park is home to tennis courts, sports fields, an archery range, and the Honolulu Zoo. Ala Wai Golf Course, a mile from the resort, has an 18-hole course, driving range, and pro shop. An additional treat for Golf fans is the Resort’s affiliation with Waialae Country Club, allowing guests exclusive access and rates to this otherwise private, premier golf course.
The recreational activities listed below are available either on site or near the resort; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Waikiki established its reputation as a getaway when the Moana Surfrider opened its doors in 1901. Today, more than 30,000 hotel rooms are packed in the skyscrapers along the golden sands of Waikiki Beach. At the end of Waikiki, Diamond Head towers as an enduring landmark. West of Waikiki, Pearl Harbor offers a somber testament to history and the victims of World War II.
see all hotels in Honolulu"Over priced dingy hotel"
Way over priced. Poor value when considering surrounding hotels. Great beach.. Too old school dark, dingy, smelly rooms. Boring.Genuine Expedia guest review
"Disappointing"
Well, the Royal Hawaiian Hotel staff lacks simple understanding of what service in a "luxury" hotel should be. Starting from greeting and check in the staff makes you feel like you owe them something! The room was not ready by 3pm, and when it was finally ready by 3.30, it was a wrong room ( one queen bed to accommodate 3 people). Fine, we do undersatand […] that you might be busy, but simple appology for your mistakes would be nice. Instead you get this: " If you want a different room, wait another 45 min. We are busy." So after you go straight to guest services and complain, you get the right room right away? Unacceptable!!!!!!! The rooms are ok. Small beds though. The cleaning lady was the only person to say hello and smile. One of the days the hotel had an emergency and hot water shut off. We got a note the night before.Thanks The pool is tiny, so the Hotel partners with Sheraton Waikiki to use their pool.Service at both pools is mediocre if not poor! There are few umbrellas and no one will move them for you. The pool men would watch you move your own chairs in the shade and not move a finger!!!! I even asked them if they enjoyed the show.... The beach is dirty and not private!!!!!! Private means just for the guests, not putting a rope around the area and separating it from public use, people!!!!! Overall you get a feeling that you are not very welcome there. Staff is tired, unhappy and overwhelmed with guests. Read moreGenuine Expedia guest review
"The Royal Hawaiian Hotel - DO NOT STAY HERE!!!"
The hotel didn't live up to my expectation. They overcharge people for the hotel that they actually are. DO NOT GO HERE, YOU WILL WASTE YOUR MONEY! I had to change rooms twice during my stay because I was VERY unhappy with them. The first room was dark and with the layout I couldn't even watch tv from my bed. I upgraded (had to pay ALOT more than I […] already had paid) and didn't even get what I asked for and then had to change yet again. This hotel does have great restaurants, but don't let the beachfront fool you. It is super crowded all the time and if you want to relax and enjoy a LUXURY hotel-do not come here. Read moreGenuine Hotels.com guest review
"Will never go back to the Royal Hawaiian"
If your idea of a relaxing vacation is having to be up by 7am in order to reserve your pool or beach chair then this is the hotel for you. Front row pool chairs begin to be reserved with guest's belongings and hotel towels at 4.45am and are all gone by around 6.30am. Of course these guests do not return until 10 or 11am so the chairs are mostly empty […] until then. The highlight of your day at this resort is watching guests fight with other guests because the chair that they "reserved" at 6am now has someone else sitting on it. Hotel policy supposedly allows guests to reserve their chair for 90 mins but this is not enforced and I honestly think that the pool and beach staff think it's funny to watch the guests get into a fight. The restaurant staff were rude bar one nice gentleman. Housekeeping forgot to service our room on two days of our stay. What a joke that this hotel is rated 5 star or considered by Starwood to be a "Luxury Collection" hotel. Pay the extra money and stay at the Halekulani. We visited their pool and it seemed to be very harmonious with no guests fighting over chairs. Read moreGenuine Expedia guest review
Response by The Royal Hawaiian, A Luxury Collection Resort Thank you for sharing you feedback – we have listened to guest comments about our beach and pool services and have reassessed the procedures and have a new team in place since your stay with us. We are very sorry that you encountered such uncharacteristic housekeeping service as well and we have alerted management to this issue. We certainly agree that the service you received was not the luxury standard of service we are known for, and we do hope that you will consider returning in the future to allow us the opportunity to deliver the usual Royal treatment.
"おすすめしません。"
ハワイに１５回行きましたが、建物が古く、部屋も狭く、ボーイの対応も良くないです。 値段と対応を比べると他のホテルをおすすめします。Genuine Expedia guest review
"少しガッカリでした。"
以前スイートルームに宿泊した時は、すごく対応も良かったのですが、今回のロイヤルグローブルームは部屋も昼でも電気つけないと暗い位置にあり、受付の女の人も怖い口調だったし、スリッパを二度持って来てとお願いしても持って来てくれず、かなり残念でした(T-T)Genuine Hotels.com guest review
"期待があったのでがっかりなホテルでした。"
フロントのサービスが悪い、最終日にシャワーが出ずにチックアウトが遅くなってしまい、予定が狂ってしまった。 ビーチに面していい場所ではあるがホテルに使えるショップが無いので、敷地から出て買いに行かないと行けなくなる。 月曜日のみに開催されるザ・ロイヤル・ハワイアン・アハアイナ・ルアウ、料金は高いが従業員の対応がとても悪く、料理も順番の物がこなく不愉快な気持ちになりました。 建物が古いので設備に不備があるが、まあ歴史的に良いホテルなのでと思ったが、これがけ払うなら他にも良いホテルがあると思う。Genuine Expedia guest review
"想像以上に"
値段の割には、対応が悪い パソコンのラン回線がないとフロントに電話しても、置いているはずの連呼、再度探して電話して 無いと伝えると 分かりましたと ３０分後に部屋に持ってくる 電話も日本語が話せる担当に繋がるまで５分程待たせる これがホノルルでＮＯ．１．２を 争うほてるなのか？ 疑ってしまう っていうことで その他もろもろありますが 総合しますと二度と行きません。Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"日本語コンシュルジュの態度が悪い"
１．スリッパを希望したが、2つとも子供用の小さいスリッパしか呉れなかった。（大人2人なのに） ２．バスタブのカランとシャワーの切替え部分が故障したので電話したが、すいませんの一言も無かった。故障したんだから直せば良いんでしょ・・・みたいな対応だった。 ３．最初案内された部屋はシャワーのみの部屋だった。ロイヤルハワイアンのような高級ホテルでもこんな部屋があるんですね。エクスペディアのホテル案内にも書いてなかったし。これについてはベルボーイにリクエストしたところすぐにバスタブ付きの部屋に変えてくださった。（やさしいベルボーイさんで良かった。新しい部屋のカードもベルボーイさんが届けてくれました。）Genuine Expedia guest review
"残念・・・・"
ホテルスタッフに笑顔がほとんど見られませんでした。 今回ハワイは７回目で、１０箇所のホテルを利用しましたが ワースト３に入る程、不快でした。 ホテルの立地とベランダからの景色は最高でしたが、スタッフの対応に何度も 不快感を覚えました。 ホテルの建物が素敵だっただけに、残念です。 喫煙所の場所が、庭の通路にあり、通る度にタバコ臭くて息を止めて 歩きました。 部屋の壁が薄く、隣の部屋の生活音が響きました。 もう２度と泊まりたくないです。Genuine Expedia guest review
"Bad room maintenance"
carpet is humid.Genuine Hotels.com guest review
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