4.4
out of 5
Excellent
(89 reviews)
(Neighborhood average
3.9)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
The hotel is wonderful- room was very clean and fairly quiet. I would rate comfort a 4 only because the first morning there was not enough hot water for... everyone so it was "lukewarm" at best. Not miserable cold, but not great. Also, there were only three bath towels in a room that sleeps four people and the second night they ran out of pool towels, so that left us with a lot of wet bath towels. HOWEVER, the customer service at the hotel more than makes up for the minor issues. They go out of their way to make sure your stay is wonderful. Thanks Homewood Grapevine! by DMR from Texas on 03/19/13
