Holiday Inn Express & Suites DFW-Grapevine

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Genuine Hotels.com guest review

Was in town for business. I chose this hotel because the construction near the airport and Grapevine is terrible and it is too difficult to navigate in a rental car when you not familiar with the area. This hotel has a free local shuttle, which we used each day to get to our local office. Did not have to pay for a rental car or a taxi. The front desk […] staff was helpful and the shuttle driver was very accommodating! Nothing to complain about in the rooms, they were clean and comfortable, but nothing special. All we needed for business travel. Morning breakfast was good, some hot food and better than most. Will definitely stay here again when in town. Read more

Genuine Expedia guest review

Very goodn desk staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have two items. 1. the refrigerator did not work. It was replaced the next day. 2. Plumbing in the shower was leaking quite a bit, we forgot to let the front desk know about this after we sign out. We are sorry about that. Not sure how often these item are checked? I called QC Quality Control. Thank you.

Genuine Hotels.com guest review

I booked a room for 5 people and when we checked in we were in a room with only two queen beds. I was expecting a pull out couch but no such luck. We just impervised and purchased an air mattress for the 5 th person. Staff was really friendly and tried to accomadate us, I didn't realize this wasn't a Holiday inn Express inn only no suites.

Genuine Hotels.com guest review

We stayed one night with 3 children. The check-in was fast and easy, with happy service. Breakfast was nothing special, but was good. Our room was clean, neat, and comfortable beds. Staff was friendly and all guests seemed happy!! Only con was the construction around hotel and Grapevine...a nightmare

Genuine Hotels.com guest review

clean, excellent customer service, great breakfast, the sofa bed was not comfortable at all, and the pool was too warm but still relaxing, good food found at walking distance, there was no access to the interstate and we lost an hour finding our way out of town due to extreme road construction...

Genuine Hotels.com guest review

It is not the hotel's fault in the least, of course, but guests driving themselves should be aware that the construction on Hwys 114 and 121 is a nightmare! It was very difficult to find our way into the hotel parking lot. I'm sure once it is done, it will be just fine, but for now, allow a little extra time to find the place if you are not familiar […] with the area, especially if you will be arriving at night in the dark. The accommodations were very good once we found them, however. Read more

Genuine Hotels.com guest review

Good hotel - nice, clean, great staff, conveniently located near DFW airport. Overall, the hotel is great. My only complaint is the breakfast. If feels cheap and the quality of the product reminds me of an elementary school cafeteria. Otherwise, it is fine, especially for a quick business trip.

Genuine Expedia guest review

There was so much highway and other roadwork in the area, it was hard to navigate. The staff had to tell me where to look for the hotel, because it was "hidden" behind another hotel and the only marker was a small sign at car height at the parking lot.

Genuine Expedia guest review

This a great place to stay. Multiple dining options with in walking distance and just over the freeway from Main street in Grapevine. Road construction outside on the Freeway is brutal though. Waite till its over or risk getting stuck in hell.

Genuine Hotels.com guest review

The hotel was fine. It was hidden behind the Hilton and we missed it the 1st time by. Lots of good restaurants nearby. All of the roads were torn up with construction but it was conveniently located near DFW and downtown Grapevine. The pool was nice. Breakfast included "protein" choices. Would stay there again.

Genuine Expedia guest review

Our room was well appointed for my husbands stage of disability---the bathroom was open and easy to use. We appreciated getting into our room earlier than the stated check-in time.

Genuine Hotels.com guest review

I stayed in this hotel while I was in town for a wedding. The hotel is located very close to the airport and even had a very convenient shuttle that ran to and from the airport every 15 min. We also took the shuttle to the wedding we were attending in Southlake, TX ,which was about a ten minute drive from the hotel. It dropped us off and picked us up […] later that night. Another plus was that check-out wasn't until 12:00pm so we had time to sleep in. Overall good stay and a good weekend in Dallas. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The shuttle service is fantastic and worth the price of the hotel alone! Was shuttled anywhere within five miles of the hotel. Since I needed to go to the Gaylord Texan -- there and back -- several times, this saved a ton of time and money on taxis. Totally nice people. Continental breakfast was decent. Towels and linen were clean. Strong AC unit […] in room. Free Wi-Fi. They picked me up from Gaylord Texan and took me to the DFW Airport, six hours after I checked out -- also, took my bag back to the hotel so I didn't have to lug around during my convention. Read more

Genuine Expedia guest review

Lovely hotel, free breakfast and wifi. The location was not the best, but we enjoyed our stay. Would recommend.

Genuine Hotels.com guest review