Roll-away beds available, charges may apply*
This property does not have elevators.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
Cribs/Infant beds are available for an extra charge
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This property does not have elevators.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Alittle out of the way but very beautiful"
Was a beautiful place to stay for the price there could of been like a hot breakfast or a hot dinner of your choosing. rooms were very nice...Genuine Hotels.com guest review
"Expected more"
We expected more from the resort, since it was a bit pricey. TV was old, continental breakfast disappointing. Bed was comfy, shower was great.Genuine Hotels.com guest review
"Dissapointing"
Stayed here for our anniversary. The loudest hotel or even motel for that matter that I have ever stayed at in my life. We were looking forward to a quiet and relaxing stay but unfortunately that was not possible. We were on the second floor and we were able to hear every step every person took on the third floor and the stairs or hallway. It sounded […] like a group of cloggers were pacing back and forth while rearranging furniture. On a high note the rooms were very clean and the staff was pleasant. It also provides for a beautiful view and it has a very convienant location.However, the rooms did not live up to their reputation or price. Read moreGenuine Expedia guest review
"Good Hotel with excellent food."
The Lodge's staff could of been a little more friendly upon check-in. The person who was at the front desk only wanted to go through the official business and di not offer any other information or small talk. The highlight of the trip was the food at the Lodge. My wife and I enjoyed dinner and everything we had was outstanding!Genuine Expedia guest review
"Bitter Sweet........"
The atmosphere is very nice, however most of the staff acted as if you were very fortunate to be able to stay there. There were four light bulbs out in our room and very short on bath accessories. The staff at the front desk acted very aloft. That being said, the breakfast and dinners we had there were excellent, five star, and there was one waiter […] that we had that was great! He had a great attitude and was great making you feel welcome. The rest of the staff should take lessons from him. Read moreGenuine Expedia guest review
"Not a real suite."
We had a suite, however for the price this is not a suite i usually get. It was very small and compact, the sleeping area and sitting area should be in seperate rooms. Was somewhat disappointed with the room. However, the location of the Lodge was great.Genuine Expedia guest review
"Lock your gas cap!!!"
Our recent stay at the Lodge at Buckberry Creek was O.K., and a nice place by Gatlinburg, Pigeon Forge standards. However, we arrived with at least 3/4 full tank of gas and awoke the following AM to find that all our gasoline had been siphoned from our gas tank. When I reported this to the front desk, I was told that the same thing had happened to some […] of their own "on-site" vehicles. An unfortunate happening for us. Just make sure your gas caps lock! Read moreGenuine Hotels.com guest review
This lodge is very nice, but make sure you know the housekeeping policy at check-in. We learned too late that they do not change bed linens or clean the room unless requested to do so. The room was pretty noisy too. The continental breakfast could have offered more choice also. If you arrive after the first hour or so, they run out of items and do not […] replenish them. The full-service restaurant, though, is exceptional! The food and the service are excellent. Read moreGenuine Hotels.com guest review
"The Lodge at Buckberry Creek"
It could be amazing if the customer service kicked it up and few notches. The continental breakfast should have had more fruit choices the kitchen staff should smile and be pleasant..not just keep there heads down. The fireplace in the kitchen dining room should have been lit, if only for atmosphere during meal time.. a little background music would […] have been a nice touch too. The rooms were very comfortable but a few more kitchen items would be helpful, like cups, utinsels, etc. I think if they expanded with the proposed pool it would add alot. We had to ask about amenities instead of being informed in a pleasant customer service way during registration. A greeting beverage and snack would be a nice touch during check in. Read moreGenuine Hotels.com guest review
"Guarded recco."
Cut short our stay because of the lack of anticipated views. people very pleasant and room comfortableGenuine Expedia guest review
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