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Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road, Gatlinburg, TN, 37738, United States of America, ‏‎800-491-6126
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Log-cabin living near Great Smoky Mountains National Park

Gateway to the Smokies

An hour's drive from Knoxville airport, the resort covers 255 acres, close to the black bears and trails of Great Smoky Mountains National Park. You're 10 minutes north of downtown Gatlinburg, and it's a 15-minute drive to Pigeon Forge if you want to visit Dollywood theme park.

Water flumes or rafting

Part of the resort, Wild Bear Falls indoor waterpark offers thrilling water slides, a lazy river, and hot tubs. Shuttles or trolleybus will get you to downtown Gatlinburg, for arts and crafts outlets, shows, and outdoor activities including zip-lining and whitewater rafting.

Mountain foods and crafts

The 24-hour store sells groceries and mountain crafts, and has a deli and coffee shop, while savory BBQ ribs are a specialty at Westgate Smokehouse Grill. You can grab a drink and watch sports TV at Mason Jar Lounge, and there are 2 outdoor pools, a gym, spa, and games room.

Free WiFi

You can choose between log-cabin-style villas with fully equipped kitchens and studios with kitchenettes - all rooms include free WiFi and sofa beds. Homey, rustic wood details evoke the mountain lifestyle, and most cabins have mountain views, stone fireplaces, and hot tubs.
Good3.8 / 5
  • Booked with Hotel.com and the site makes it sound like the water park is included. Was…Mar 23, 2015
  • We had the One Bedroom Deluxe Two Full Beds Villa with balcony, Jacuzzi and fireplace.…Mar 22, 2015
See all 828 Hotels.com reviews
From 1,837 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $104
  • One Bedroom Grand Villa
  • Two Bedroom Villa
  • One Bedroom Villa
  • Studio Villa
  • One Bedroom Deluxe King Bed Villa
  • One Bedroom Deluxe Two Full Beds Villa
  • Westgate Resort Select

At a glance

Key facts

Hotel size

  • This hotel has 765 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 27 kg)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Gatlinburg Resorts
  • Westgate Resort Gatlinburg
  • Westgate Resorts Gatlinburg
  • Westgate Smoky Mountain Resort & Spa
  • Smoky Mountains Hotels
  • Gatlinburg Resort
  • Westgate Smoky Mountain Resort
  • Westgate Resort
  • Smoky Mountain Hotels
  • Westgate Smoky Mountain Resort and Spa

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 9.95 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Pets are allowed for an extra charge of USD 170.00 per pet, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Water park access (surcharge)
  • Children's pool
  • Number of spa tubs - 4
  • Waterslide
  • Sauna
  • Lazy river
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space size (feet) - 1008
  • Conference space size (meters) - 91
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Picnic area
  • Fireplace in lobby
  • Television in lobby

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Hair dryer
Be entertained
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Microwave
  • Cookware, dishware, and utensils
More
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Serenity Spa by Westgate has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Westgate Smokehouse Grill - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Aerobics on site
  • Playground on site
  • Water park access (surcharge)

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Snowboarding nearby

Westgate Smoky Mountain Resort & Spa’s small print

Also known as

  • Gatlinburg Resorts
  • Westgate Resort Gatlinburg
  • Westgate Resorts Gatlinburg
  • Westgate Smoky Mountain Resort & Spa
  • Smoky Mountains Hotels
  • Gatlinburg Resort
  • Westgate Smoky Mountain Resort
  • Westgate Resort
  • Smoky Mountain Hotels
  • Westgate Smoky Mountain Resort and Spa

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 9.95 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Pets are allowed for an extra charge of USD 170.00 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Westgate Smoky Mountain Resort & Spa

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