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Located in downtown St. Louis, this recently renovated 1925 hotel is 1 block from America's Center Convention Complex and 2 blocks from the Washington Avenue loft district. The Gateway Arch and the riverfront Laclede's Landing are within half a mile. Union Station is a mile away.
A host to celebrities and politicians (including Harry S Truman) over the years, the 18-story Roberts Mayfair combines Old World elegance with contemporary comforts and conveniences. Complimentary wireless Internet access is available throughout the hotel, and a business center is open 24 hours a day. The lobby is appointed with crystal chandeliers, marble floors, and stained glass. A cafe is on site.
Smoke-free guestrooms feature pillowtop mattresses, complimentary wireless high-speed Internet access, and 32-inch flat-panel TVs with premium channels, including free movie channels. Desks come with Herman Miller Aeron ergonomic chairs. Coffee/tea makers and complimentary weekday newspapers are also provided. Cordless phones include free local calls.
Children staying free must occupy the parent or guardian’s room with existing bedding.
Self parking costs USD 16 per night (a different rate applies for extended parking)
Refrigerators are available for USD 20.00 per stay
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Children staying free must occupy the parent or guardian’s room with existing bedding.
Self parking costs USD 16 per night (a different rate applies for extended parking)
Refrigerators are available for USD 20.00 per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Instantly recognizable by the Gateway Arch, downtown St. Louis is bordered by the curve of the Mississippi River. Waterfront neighborhood Laclede’s Landing is a hotbed of dining and nightlife. Music lovers should head to South Broadway, a street with the city’s best blues and jazz clubs. Busch Stadium is home to the St. Louis Cardinals; north of downtown, the Rams play at the Edward Jones Dome.see all hotels in St. Louis
"Charm & Location Perfect - Hotel itself a big mess"
charm of historic hotel and great location. Desk staff amazing. Unfortunately room was old, a mess and not cleaned. Heat never worked, shower was dripping and bed linens were dirty.Genuine Hotels.com guest review
The Mayfair hotel was very old and clean. The only complaint that we have is the front desk help was so unfriendly and if you ask them a question you felt like you were really bothering them. We asked for more washcloths because they didn't leave us some and the housekeeping came to our room and said he thought he left his phone here. He came in and […] it was plugged into my charger cord. Not good!! The staff should not be touching our things. We did tell the manager. We would not stay there again. Read moreGenuine Hotels.com guest review
"Horrible not expecting that"
We arrived to the Mayfair right at 4 the short describing passage of the hotel says that floors 3 to 17 have views in the rooms I was facing a white wall outside my window... Also when I walked in the were black stains all over the wall the tv was unstable and no cable channelsGenuine Hotels.com guest review
"Great location, but terrible cleaniness"
Check-in was very easy and front desk attendant was very nice. That is about the only thing great about my stay. Getting to my room I found it to be very dirty and even the sheets were not clean. I called the front desk and they very happily put us in another room. However this room was too found to be unclean along with the sheets. I was moved a third […] and this time to a two room suite. This was the cleanest of all the rooms and ended up staying here for the two nights. The hotel is a very old building that shows its age and while they tried updating the rooms, it does not come across that the upkeep is done properly. The restaurant and pool were being renovated and could not use them. The gym was not very clean and the equipment was not in very good condition. The internet was hard to connect to and then had very poor signal. Read moreGenuine Expedia guest review
"Unhappy with they way we were trreated"
Was told when we made reservations they had fee breakfast. There was none. No wash clothes in bathroom. Unhappy with the cost for the qualityGenuine Expedia guest review
"No hotel parking"
Hotel does not offer parking...elevators are small and take forever...it was faster to take the stairs and I was on the 11th floor...I won't returnGenuine Hotels.com guest review
Very old hotel. We waited to check in for close to forty five minutes because there was only one person working the front desk. This was a Friday at 4 pm, which is check in time. Great location and really nice staff. This is an ok place if you plan to stay over a night.Genuine Hotels.com guest review
"Worst Hotel in downtown St Louis"
If I had been staying longer than one night I would have found another hotel. This place has not been updated since the '80's and it shows. Worn carpet with holes in it, no hot water, no amenities, remotes that don't work and broken coffee makers in the room. Not worth the cheap price.Genuine Hotels.com guest review
"could be way better"
Uninformed staff and the drain in the shower didn't work and some mystery stuff on the walls. But overall not too bad, good for a short stay.Genuine Hotels.com guest review
"So so hotel, within walking distance to ballpark"
Very loud, people roaming the halls,making tons of noise,Got zero sleep,Parking to far away.Genuine Expedia guest review
"Ok if you're not spending a lot of time inside"
When we arrived the toilet was consistently running, we called the maintenance and they were to come while we were at a baseball game. Got back at 11pm and the toilet had stopped running, my son used the toilet and flushed and it then kept running through the night and didn't work for us from that point on. The staff did not seem to care at all that […] we had a room without a working toilet and refused to accommodate in any way. On the bright side, the bed was comfortable, but the rest of the room needed some fixing. There were multiple issues with peeling paint and other aesthetic issues that need addressing. Not recommended and I will not stay there again. Read moreGenuine Hotels.com guest review
"There's better in St Louis"
Hotel is conveniently located by Edward Jones Dome and not too far of a walk to Busch Stadium. Parking for the hotel is a block away so I hope it's not cold or raining when you go here and you don't pay per night, it's per hour and you have to pay every time you come and go. The elevators are really really small and can maby fit 3 people with their […] luggage. Neither of our remotes worked for our tv. The hairdryer is so hidden that I couldn't even find it until we were packing up to leave. They don't offer a continental breakfast of any kind. Their wifi is horrible so don't expect to get much done using that. There is a store under the 2nd parking garage so that's helpful but you don't have a fridge to put anything in. There are many many other hotel options on downtown St Louis! Don't waste your time here. Read moreGenuine Hotels.com guest review
"!!NEEDS TO BE UPGRADED BAD!!"
Hotel looks to be somewhat updated but lacks anything outside of a clean room. The TV was very fuzzy on every channel. The pool on the roof was non existent. The in-room dinning was in the directory in the room but not in existence. No help from front desk finding any food to be delivered in. The vending machines in the hotel were supposed to be on […] every other floor but we only found one that would not except paper $ nor a credit card in its swiper. Staff was decent but not extremely helpful or friendly. It is however close to the American Center but that was the only perk. Place needs serious attention to detail and customer service. Read moreGenuine Expedia guest review
"Could be so much better."
Great historic hotel but really needs updated. Stingy with the towels much??Genuine Hotels.com guest review
The staff was friendly (although we only saw two staff members the entire 2-night trip), but the entire hotel was completely run down from the front doors to the room. It looked like it had been updated a couple of years prior, but there had been no work done to maintain it at all. The hallway on our floor had torn and stained carpet, the walls needed […] to be painted, the light fixtures were broken (some were just bare bulbs), some doors were just open, and our room was much of the same. It was clean enough -- we didn't feel like it was dirty at all, but the run down nature of the building made it hard to think that it was actually clean. We didn't feel safe, because there is no security on the front doors (they don't lock or even look secure) and the person at the "front desk" was often away from the desk talking on their phone. We felt like we were the only people in the hotel -- we only saw two other couples. I guess we were the only one's dumb enough to spend $109 staying in this run-down hotel. We also were frustrated because Hotels.com said that they have a rooftop pool, which we were looking forward to using. But when we got there the information about the pool was crossed out and someone wrote "no" over it with no explanation. Our room door was hard to open and shut, and someone had carved a number into our headboard. It just felt like a complete scam. I would never stay there again. We spent most of our trip out of the room, luckily. Read moreGenuine Hotels.com guest review
"Not for family"
The hotel was very nostalgic, but not at all comfortable. We even had to buy fans for our room to stay cool.Genuine Hotels.com guest review
When first arrived and checking in, the smell of the lobby was atrocious. I understand it's a "historic" hotel, but the odor makes you feel like you're walking into a sewer - same for the elevators. While checking in, the desk person said, "Just so you know, our restaurant & pool are not accessible." The whole reason I chose this hotel was because they […] had an outdoor pool. Nowhere on the website states the facts; supposedly they've been shut down for over a year; would've been nice to know. The only thing I liked about this hotel was a comfy bed & close to most attractions. I will never again choose The Roberts Mayfair, never. Read moreGenuine Hotels.com guest review
"Hotel has long seen its "glory" days"
We choose this venue as it was cheaper and closer to the venue than the host hotel for a show. The hotel had no parking, the lobby smelled like urine and commercial bug spray. The staff was accommodating with getting a cart and getting checked in however the night staff were SHADY. They scammed one couple of our some money to "upgrade" their room that […] they had already secured through reservations. The room that I reserved had no Wi-Fi, no refrigerator and no microwave which were offered as amenities. The fitness center was not sufficient and the pool was closed indefinitely. When I went to clean water on the tile entry way in our room - the amount of dirt that came up was appalling. I am glad that I kept my shoes on during the stay in the room. I realize that this hotel has "history" but the hotel has seen its glory days. I will never stay at this hotel again. I will spend the extra money and stay next door at the Renaissance hotel that has valet parking, a restaurant and Starbucks. Oh the only floor to get ice is on the 13th so don't try any other floors. Read moreGenuine Expedia guest review
The room was in much need of updates and was very small. Bad carpeting and bathroom. Couldn't wait to leave. Sorry hotel, do some work on it.Genuine Expedia guest review
The pool was closed and that was one of the amenities I had requested.Genuine Hotels.com guest review
Not loving or hating the hotel, just kind of eh. The walls are super thin and you hear EVERYTHING from bathroom visits of other guests, to phone conversations from other rooms, to the sound of a mouse walking down the hallway. Room was clean, but very small...shower was tall however which is nice when you're 6'4". Would I stay again? If other places […] were booked, yes. Read moreGenuine Hotels.com guest review
"Robert Mayfair in St. Louis in May 2013"
Extremely poor water pressure, lack of effective air conditioning and expensive made this a less than satisfactory stay.Genuine Hotels.com guest review
The room was decent not as big as we thought it would have been. The downfall was the vending! Ice machines were not where signs said they were and the soda machines was almost completely out! You would've thought with it being a weekend it would have been full!Genuine Hotels.com guest review
"Not worth the money"
Very old and outdated hotel with parking several blocks away.Genuine Expedia guest review
"take advantage of parking on street"
No parking and my room looked into a dirty back alley.Genuine Expedia guest review
"old and bad"
Hotel was once nice, but now is really old and definitely needs renovation. I stayed two nights and in the entire hotel the air condition did not work and I had to sleep at about 85 degrees. No need to say more about my experience.........Genuine Expedia guest review
"Location is the only thing this placehas going on"
The front desk is very nice. The hotel is fairly clean. Room service is bad. On our 5 night stay we got our towels changed twice and our beds made once! The room was tiny. It's right in downtown near everything.Genuine Hotels.com guest review
"went fo rams game"
ZERO amenities... new front desk girl, knew nothing... horrible views. if you $16/day for parkingGenuine Hotels.com guest review
"not good enough for the price"
It's ok hotel but too expensive for what I've got.Genuine Expedia guest review
"Not as expected"
This was featured as a 3.5 star and should have been a 2.5 star at best. None of the onsite facilities (if there even were any) were open when I checked in at 6pm. I was out and returned around 11:30 pm and the clerk was asleep in the chair. Not a horrible place, I just expected more for a 3.5 star.Genuine Expedia guest review
"Stay at the Renaissance Grande next door!!!"
No heat in first room. Moved to second room and tv in bedroom did not work. Moved to third room, tv in bedroom worked for first and second day only. Paint job in rooms horrific. Restaurant closed and no vending machines. Carpets filthy, hair in the tubs of two of the rooms. Was told I could use a personal space heater instead of changing rooms, I declined […] offer and insisted on room change. Was told to go next door to the Renaissance and ask them for most of my requests, vending machine, shuttle, laundry facility. What really gets me is the rate I was charged, could've stayed next door for $20 more... Website pics very misleading.... Read moreGenuine Expedia guest review
"Decent place, weird room"
The entryway to this hotel was quite stunning, but that is where the impressiveness stopped. The hallways for the rooms were bleak and depressing. The doors were those hollow metal doors that make you feel like it used to be secured, yet affordable apartments. Upon entering our room, we were greeted with a huge free-standing entertainment center at […] the foot of the bed ... in the middle of the room. This is where the tv was (which did not work at first; but after a call to the desk a maintenance person went out to the junction box and fiddled with some cables). We had asked for a fridge for the room. It was delivered shortly after we checked in and appeared as old as the hotel. It did work, but it too was just put in the middle of the room - wherever an outlet was found. The staff were friendly and helpful though. The bed was comfortable and sheets were nicely cleaned. Bathroom was nice, roomy and shower worked well. Lots of things within walking distance, as you would expect being downtown. The "cafe" on the first floor kept strange morning-only hours, making grabbing a snack an event more than a footnote. There was no covered parking connected to the hotel itself, but they have an arrangement with the nearest parking garage 1.5 blocks away. Overall, I was let down with this place, but it served its purpose on short notice. Read moreGenuine Hotels.com guest review
"Don't do it!"
I have to say I had very high hopes for this hotel. The location and the price really drew me in, but it was the pictures that made me decide to stay there. The lobby is old and small, but fine, the elevators again are old and small, but are fine for our purposes. The things that really bothered me was the room was uncomfortably small, I mean SMALL […] and cold. It was 40 degrees outside and it felt like they had the air conditioning on in the hallways and the room itself. I switched the heat on, but the thermostat didn't seem to really work because the air that came from the vent was freezing cold. We stayed in the regular (non-suite) king bed room and it was like purposfully bad for a hotels.com customer. As soon as you walk in the room you hit a wall, turn to the right there is a small sitting area and go down a narrow sort-of hall and there is the tiny bedroom area. The accomodations were not any different than that of a Super8 or something, I was highly disappointed. Maybe if you spend an extra $20-$40 for the suite rooms maybe it is a bit better, but I tend to doubt it. On a Wednesday night I doubt the hotel was that packed that they had to stuff us on the 15th floor in that stuffy room, it seems like others have had the same experience as we did, so it wouldn't surprise me that it is the same room for all Hotels.com customers. Oh, one tip for the cold water- let it run for a good 10-15 minutes before you even think of hopping in! Read moreGenuine Hotels.com guest review
"The old dirty hotel in downtown st Louis."
My overall hotel experience was the hotel was not clean the elevator was very small and not vacuum, our hotel room only had 1 small waste basket in the living area no can in bathroom. The bathroom toilet was cracked and tub was dirty. Also the room carpeting was very duty and the sofa bed was dirty. We was told the room came with a frig, when we arrived […] no refrigerator was in room. We called desk for one they came with a frig that looked like it came out a back alley trash. We checked out early because hotel was not to our liking. I would not recommend or visit hotel again. Read moreGenuine Expedia guest review
I've stayed at the hotel twice in the last month and seems to be constant problems. First time, the television didn't work until it was hooked up and took long time to get hot water. Second time, no hot water and fire alarm went off in the middle of night and stayed on for nearly an hour. No fire.Genuine Hotels.com guest review
"Crime at Forest Park"
A lot of non residents allowed in lobby. Our car was broken into at the park and my purse stolen, unfortunately it contained my trip itrnery along w/my rm key w/ sleeve w/ rm #. By the time we had completed the police report at the park and returned to our room it had been 'broke in to" w/ my key. 4 hours to have auto window replaced. We will never […] visit St Louis agin. Read moreGenuine Hotels.com guest review
"Bunch if low class UNPROFESSIONALS!!!!"
My stay was ridiculous. First off these classless clowns charged my room an additional $250 for room incidents-$50 a day per day even though I was told my card wouldn't be charged and when I pointed it out to the staff they told me I would receive an immediate refund which I DID NOT! It was only after I checked out I was informed that an immediate refund […] to them was 5-10 days. Now let's discuss the room my room was quite nice. I have no complaints besides the fuzzy picture of the tv and the useless remotes.Then downstairs near the lobby its a Cafe that's only open 3-4 hours a day and closed on weekend but not to worry they don't havemuch of a menu anyways. There's no parking you have to pay the renaissance hotel $16 a day to use theirgarage to park. The foreign staff complained about how they were owed a couple of checks and wasn't getting paid on time because the hotel wasn't doing well financially. The pool was still broken. The gym has outdated equipment and I can honestly say the best thing about this stay was the room and the WiFi. They have no kitchen no room service and you are gonna spend more money than its worth her. Yu add it up fromthem ganking you out of $50 extra dollars a day to the parking to the money you're gonna spend on fast food while there believe me not worth your time especially if you have children it wouldn't b anything for them to do at this hotel except watch tv and sleep. Never again Read moreGenuine Hotels.com guest review
We were very disappointed in this hotel. We got there and the rooftop pool that was a plus was not working. At 8:00 am the next morning, the cleaning staff was knocking on our door wanting to clean it before we had even checked out! We also did not know that we would have to pay for parking a block down the street.Genuine Hotels.com guest review
Rooftop pool is closed. Rooms are poorly organized. No fridge im rooms. Ice and vending spread throughout hotel.Genuine Expedia guest review
The air conditioning was not working in the hotel.Genuine Hotels.com guest review
"Great location downtown."
Hotel is old. Could not get wi/fi to work, business center internet is slow also. Air conditioner was not able to keep up with the heat outside, toilet leaked, tub was dirty, carpets had sunflower seeds on them so you could tell it had not been vacummed. Refrigerator costs $10.00 a night but they tried to charge me $20.00 per night. No microwave and […] walls are not insulated well. We heard alot from the arguing neighbors. Elevators are small because of the age of the hotel. Could not fit bell cart and kids on same elevator. Pool was being repaired in July, so no swimming after a hot baseball game and didn't know this ahead of time or else I would not have booked with them. You will have to pay for parking, $20.00 a night. Read moreGenuine Expedia guest review
"No honest staff"
Upon making the reservation on expedia, I called this hotel directly for questions regarding the pool. I was assured that even if our rooms were not ready, there was restrooms we could change in and they would hold our luggage. Upon arrival, we were informed the pool was closed as a matter of fact it had not been for yet for the season, and this was […] July 4th!!! Manager could not be found, probably 5 more checking in people very unhappy. Nice rooms, but never offered any concessions regarding the pool. Read moreGenuine Expedia guest review
"Stay if you must"
Should you need anything from the front desk, try another hotel. The front desk's answer to any of your concerns will be 'I'll ask a manager' to which a manager will not appear. The guy operating the front desk at the time of our check-in and then again at our departure, was arrogant and rude. If this review would have allowed it, I would have preferred […] to use more colorful language as a description for him. The overall hotel was torn between old and new styling. The elevators were incredibly slow. I called the day before to confirm that the hotel had an operating pool. I was assured that it was up and running and that I was approved for an early check-in. Upon arriving, we discovered the pool had not even been opened for the season and did not receive a room until after 5:00 p.m. May I mention that the standard check-in time is 4:00 p.m. The sheets in the room were dirty and the internet speed was incredibly slow. My husband went to ask the front desk to double check that it worked. The response he got was 'It might. Use your phone to search the internet'. To sum up our stay in one word: Disappointing Read moreGenuine Hotels.com guest review
"Very Frustrating Stay"
My husband and I could tell the room had recently been renovated and the decor was nice. But that was about all. The main issues were with our TV. We were promised premium channels, only the channels were all too fuzzy to see or enjoy. When we called down to the front desk, a man come up to the room, pushed a few buttons on the remote and said that […] there was nothing he could do.... that we must just have bad reception in our room. We asked to move to another room and they said they were booked full. We met another hotel guest who said that they also had the same problem in their room. We were told someone would come in the morning to fix it. No one came. We called. No one came. We called again and were assured that it would be fixed by the time we returned from the Cardinals game. It wasn't. We called again. No one came. We thought that we would go enjoy the pool since our TV was all messed up. It was closed for renovation. No one had notified us that this would be the case. Parking was down the street at another hotel's garage. On the first day we parked there without trouble. On the second day we were told that we could no longer park there because it was being reserved for their hotel guests and were redirected to a garage 3 blocks farther away from the hotel. It was a VERY FRUSTRATING experience. I would never stay in this hotel again and I would never recommend it to a friend. Read moreGenuine Hotels.com guest review
"not good for handie cap people"
good but not good for wheelchair, could not get in bathroom all weekGenuine Hotels.com guest review
"Needs some love"
I found the staff to be pleasing and as helpful as possible, but the cleanliness of the hotel left a lot to be desired. Carpets were stained and tattered. This facility is excellently located downtown and would be a great asset to the city of St. Louis if it would step up its cleanliness and do some minor renovation, e.g. change out or shampoo carpeting […] in rooms. Retrain housekeeping staff in daily need to sweep, damp mop and pick up trash. Restock patron's rooms with enough towels for those staying. If the above issues could be handled, I would have no problem in staying here again and recommending it to others. Read moreGenuine Expedia guest review
"go somewhere else"
I did not receive the room I booked. My card keys kept deactivating then I had to switch rooms. In both rooms there were two TV's and neither remote worked in both rooms. The entire inside needs a paint job. The entire staff acted like they did not want to be thereGenuine Expedia guest review
"crowded location with no parking"
The internet listings were very misleading,there were no bathrobes,no parking no couch and no king size bed that the hotels.com listing said! we rented this room just for the bathrobes,when i called down to the front desk and told them about this i was put on hold and they never returned to the line! i went down to the desk and the clerk had me sit […] for about 10 minutes,he had 2 other guests at the desk and did not seem to know what he was doing! still no answer and robes!! when we checked out they wanted to charge us for the fridge???? this will be our last stay at the roberts mayfair!!!!! Read moreGenuine Hotels.com guest review
Unfortunately, the hotel has a great potential, but not realized. Yes the rooms were redone and well, but had to switch rooms upon arrival becuase there was no hot water in the first room.. The TV remote did not work, was fixed and then stopped working after a couple of days. The hotel does not have enough internet bandwidth and 3 nights in a row I […] could not get access to the internet as there were no available connections. If not for a couple of dedicated employees, my lukewarm review would be freezing cold. Read moreGenuine Hotels.com guest review
My husband and I stayed at the Roberts Mayfair for our anniversary this past weekend. I chose the hotel for the price and location. The location was great. There were a few things that could have been better. As far as parking, the hotel does not have its own parking garage, but the Renaissance Hotel next door lets guests use their garage. The only […] drawback is each time you come and go, you have to pay. It was $14/night, but there were no come and go privileges. It would have been best to know this before going. Luckily there was a small grocery store that we could go to and get cash back. There were some parking spots on the streets, but they were metered and we never knew how often they were checked. The pool was closed due to hail damage a few weeks back, which wasn't a huge deal. The room we stayed in was at the end of the hallway and we thought "Oh a great corner room, it will be big." We were wrong. There was a huge armoire in the middle of the room that blocked the airflow of the A/C. We had a king size bed, and the bed was definitely a queen. It was a weird layout and a king wouldn't have fit anyway, but we should have been told that. It's not like the hotel was packed. We only saw a few people at a time in the hotel or lobby. The towels also smelled really weird, like they had painted the room and left the towels in the room. To me, it looked like the hotel was going out of business.I would not pay over $100 for this hotel. Read moreGenuine Hotels.com guest review
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