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Location.
Situated in Gretna, Holiday Inn New Orleans West Bank Tower is a family-friendly hotel in the business district and close to Oakwood Center, McArthur Shopping Center, and Village Aurora Shopping Center. Also nearby are Port of New Orleans and German-American Cultural Center.
Hotel Features.
Holiday Inn New Orleans West Bank Tower has an outdoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. Business amenities at this 3-star property include a business center, secretarial services, and technology support staff. Dining options at this family-friendly hotel include a restaurant and a bar/lounge. Additional amenities include gift shops/newsstands, laundry facilities, and room service (during limited hours). Self parking is complimentary.
Guestrooms.
The 182 air-conditioned guestrooms at Holiday Inn New Orleans West Bank Tower include safes and complimentary newspapers. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch LCD TVs are equipped with satellite channels. All accommodations provide desks and speakerphones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer bathtubs and hair dryers. In-room refrigerators and coffee/tea makers are provided. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Round House Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"convenient to Quarter and the Warehouse Arts Garde"
for the price during JazzFest it was fineGenuine Hotels.com guest review
stay was great untill cleaner of my room decided to go thru some articles that i had stacked out of the way and throw them away including my INSULIN shot for the day without my permissionGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
We were not real happy with the quality of the food, but your waiters were very helpful and friendly.Genuine Hotels.com guest review
"please clean the floors in the restaurant daily..."
the floors in the restaurant are very much in need of cleaning...our feet actually stuck to the floor every morning and our shoes made noise...but other than that the hotel was clean and comfortableGenuine Hotels.com guest review
"Close to must see sights"
Hotel location - very goodGenuine Hotels.com guest review
"Great Room! Hotel staff was very nice and helpful!"
Stay was great... They let us check in several hours before check-in and had us a cab waiting when we needed it. Would suggest staying here to anyone looking for a hotel in New Orleans!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"ok place to stay for a one night stop"
There is some renovation going on so the hallways looked kind of beat up. The staff was friendly and helpful with simple directions for getting around town. They offered to let us park our car there for the extent of our cruise ,but ,I was leaving town right after debarkation and didnt want to return to the hotel.Genuine Expedia guest review
Room was fine but getting in and out to eat and visit was not, lots of traffic in the area. I could hear the traffic really good on the 8th floor eastside.Genuine Hotels.com guest review
"A great stay - just a little far from downtown."
My friends and I really liked this hotel. It was very clean and modern, and the rooms are large. The staff also is great - very friendly and extremely helpful. The only downside is it's a cab fare of about $25 each way to get to the Superdome or anywhere downtown. That said, I would definitely stay there again.Genuine Hotels.com guest review
"Cruising with family"
Good place to stay before or after cruise close to downtown.Genuine Expedia guest review
"Great Place to Stay!!"
Excellent room and the location of the Hotel was nice since we needed to drive to the French Quarter so only a few minutes away. The local area is close to everything and would highly recommend this hotel to others. The room was a good size of course the bed was very comfortable. The hotel had a nice restaurant with decent prices plus the food was pretty […] good thus saving money not having to drive around town for a meal. Major plus for me was how quiet it was from outside noises to loud guests. Hotels in the French Quarter are known to have rowdy quests waking you up in the early mornings but not at this hotel. Read moreGenuine Expedia guest review
"MISERABLE EXPERIENCE"
Not good at all ! Both the rooms were not cleaned during our 2 night stay.The staff at breakfast place for which we bough vouchers was miserable and cold. Made the eating breakfast a nightmare. They lacked courtesy and customer services and food was not good either. Would not stay in HI chain for my next visits.Genuine Hotels.com guest review
Love the Stay.Genuine Hotels.com guest review
"very comfortable"
The room was very nice and very comfortable. The staff was nice. We were able to get room service from the restaurant downstairs but the burger, poboy, and pecan pie we got weren't worth the $30 we spent on it. The hotel is in an awkward location and you have to get back on the highway to navigate through the parking lot, which wasn't big enough for […] a 14 floor hotel. Read moreGenuine Expedia guest review
"Nice hotel for business travelers passing thru."
Nice hotel, very convenient to the mall & restaurants.Genuine Expedia guest review
"not great"
The hotel is fine but is not close to anything really the port is on the other side of the bridge and the only way to get any where is by cab from the Airport the cab charge 45$ from the hotel to the port was 25$ I would have been better off staying by French Quarter even if the Hotel cost more it would have in end up less!!!Genuine Hotels.com guest review
"Nice hotel"
I would prefer to have had a complimentary breakfast. Another concern is there is only one set of doors which is located in the front of the hotel. There is only one way in and the same set of doors to exitGenuine Expedia guest review
"Nice hotel but...."
This facility has been remodeled and the rooms are very nice. No complaints with the hotel EXCEPT that the woman who was the night clerk set us up with a Yellow Cab for us to share with another couple going to the port the next morning and we were to split the $26.00 fee. When we arrived at the port, the cab driver made us BOTH pay $26.00 for ONE way. […] A complete rip-off. We traveled appox 4 miles for $52.00. I can only assume that the clerk is being paid to book rides with this clown. His name is Charles and he drives a Yellow suburban. NEVER use the Yellow Cabs! On a nicer note, the hotel allows customers to keep their vehicles on their lot for FREE when you stay the night and board a crusie the next day. Very cool. Read moreGenuine Expedia guest review
"Great hotel!"
The staff was awesome, the room was awesome, and the restarunt was awesome! The rooms are huge and modern with the most comfortable beds. If you are having guests in town, I would recommend this hotel. Or, if you live here and just wanna get away for the weekend, go to the Westbank.Genuine Expedia guest review
Staff was outstanding and beds were extremely comfortable!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not too shabby, would stay again."
Stayed in a non smoking room with a king size bed. Pros: Refrigerator was a decent size. Bed was comfortable, flat screen LED probably around a 32'' TV. Only thing I didn't care for was the bathroom was a little small. The door to the toilet and shower had about a half an inch space between the edge and the toilet seat. Also had very nice heating/air […] conditioning, including a digital wall thermostat. Cons: Breakfast was NOT free. There is a restaurant connected to the hotel, I woke up one morning and went in there and they had breakfast laid out like most hotels do, I made a plate started eating and a waitress came up and gave me a ticket lol. The Westbank Cab service (The one the hotel calls to pick you up) charges a flat rate of 21$. I guess this is okay depending on where you're going, but other cabs were about $5 cheaper. Read moreGenuine Expedia guest review
"Good hotel to a business trip"
Full breakfast should be better, no variety to be a full breakfast and attention was not very good at all, and more for the high price paid for the room including full breakfast...Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not to Far From Bourbon & its Clean!"
Definitely Recommend! They let us check in early which was Awesome :)Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice rooms"
Front staff is mediocre but rooms are nicer than expected. Also nice having a restaurant attached. Good for those that want to save a little $ yet still be fairly close to things.Genuine Expedia guest review
"Close to the Port of New Orleans"
Close enough to the port to be convenient, but still a great value.Genuine Hotels.com guest review
"Great alternative just outside of New Orleans"
Perfect for families outside of the big city but close enough to drive there. Nice hotel good staff great priceGenuine Expedia guest review
"okay hotel, but don't try to work there"
Generally as advertised except the Wifi was entirely useless and unreliable, and was an unsecure network. My laptop, which works flawlessly almost everywhere, could not access the network because the network is outdated. They need to spend a few hundred dollars and upgrade the Wifi service. Also,our room came with earplugs because it was so close to […] the expressway -- it would have been hard to sleep without them. Read moreGenuine Expedia guest review
"Holiday Inn Westbank"
Very clean which is the most important for me, rooms were fresh and smell god. WiFi good another important thing. The on-location restaurant/bar good also had dinner there first night. Industrial/commercial neighborhood nothing of interest but we were there for Jazz Fest so didn't care. Location was right across river from NO downtown/French Qtrs, website […] indicates a $17 cab ride in reality more like $40. I would go here again. Read moreGenuine Hotels.com guest review
"Very friendly hotel staff and very clean hotel"
The hotel staff was very friendly and the hotel was very clean. It still takes a $20 cab ride to get to The French Quarter. Take a $10.00 cab ride to the point and take the ferry over for free is the best bet.Genuine Hotels.com guest review
"New Orleans Review"
My girls and I had a great time at this hotel. It was not in the French Quarter, but just over the bridge from French Quarter and since I had my own vehicle it didn't present a problem. The rooms were clean, the staff was so pleasant, the diner attached to the hotel had super good po boy sandwiches, and no bugs were seen running around the rooms, bathrooms, […] or laundry faciilities. Parking was free and assessible too. Will completely stay here again for Letting the Good Times Roll. Read moreGenuine Hotels.com guest review
"Two-thumbs up!"
Easily accessible from the highway. Friendly and helpful staff. The room was beautiful, but slightly noisy due to facing the traffic. Overall an excellent stay and would definitely return.Genuine Expedia guest review
"disappointing in many aspects..."
first off, we arrive at this hotel since we have a job interview in town. we entered the room and figured out the bed sheet is not clean. we called in and asked to replace the sheet with a clean one. the staff came in and changed that for us. (WHY bed sheets are not clean to begin with?!!!!!!!). Then we set up a wake up call for 7 am so we get to have […] enough time for getting ready for the interview, etc. We never got a call!!! NICE! THANK YOU STAFF! we eventually woke up due to the weird noises of the fridge in the room. thanks to the noisy fridge that waked us up! :-/ btw, when we called the hotel front desk to ask for the wake up call, they were not able to recognize from which room we were calling, so thats a huge down side to the hotel in terms of security measures (think it yourself). i am very much disappointed overall and will never ever come back and do not recommend it even to my enemy! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great stay!"
Well-maintained, clean and very good staff at the front desk. They have a free parking lot which is very convenient. Internet service is fast and free. The only thing they don't provide free is a (complimentary) breakfast. Overall very good experience.Genuine Expedia guest review
"In house bar had reasonable priced food"
This guest did not leave a comment.Genuine Hotels.com guest review
"In house bar had reasonable priced food"
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good Enough"
The hotel room itself was very comfortable and clean. It was the room with the king size bed and sleeper sofa. The bed was super soft, the room spacious, and the bathroom spotless. It's close enough to the French Quarter to take a cab for about 20 bucks, but it takes a bit longer than you'd expect due to traffic. There were, however, a few downsides. […] The hotel is a block away from a nasty neighborhood which makes me worry about crime (mainly concerning the vehicles). The multiple different shifts of counter staff were all borderline rude. And, imo the worst, one of the 2 elevators was broken. Ordinarily, I wouldn't see this as a problem but the elevators are already slow and with 1 to service 14 or so floors, it can take as long as 10 minutes just to get to up or down. Seeing as it's a tower, half the rooms are too high to be bothered walking up or down the stairs. We only stayed for a night and by the time I left I was already frustrated and cursing the elevator. There was no sign of any work being done either. Read moreGenuine Hotels.com guest review
"Great Staff!"
The Hotel staff was great. They had our keys ready and waiting for us. It took less than 5 minutes to check in. The clerk said they had 78 people checking in that afternoon and got everything ready early. I was inpressed. The room was vey nice and very clean. I had read reviews about freeway noise but I could not hear it. The pool area was clean with […] lots of towels. Plus we were just a 10 minute drive from the French Quarter. Now the Bar and Grill are another story. Horrible service. Food was good once you finally got it. Took over and hour to get our complete order. Hotel was as close to perfect as you can get! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice welcoming staffing-near French QuarterNO,LA"
When we arrived we felt welcomed and satisfied that the front staff was very cheery and enthusiastic never without a smile.The location was an adventure for me. I cant' complain that I had a great time in New Orleans, so did the family very welcoming staff and knowledgeable. When checking out not questions asked all booked ahead. Very satisfied!! Would […] recommend and return.Texas Read moreGenuine Hotels.com guest review
"Round Hotel"
My only complaint is that one of the hotel elevators was out of order. There should be an emergency number they could contact to have the elevator fixed ASAP. Other than that, I enjoyed the stay.Genuine Hotels.com guest review
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