Quality Inn Jonestown

This hotel was horrible. Horrible service, we get there and young people were in the lobby drinkig alcohol, ok fine. our room turns out to be on the first floor right next to the lobby. walk in its damp humid and disgusting & small. turn on the light and theyre flickering. asked frot desk to fix it and they never do. Our room was never cleaned in the […] 2 nites we stayed. it was crowded. toilet stopped working. i will NEVER recommend or stay there never again. Read more

Genuine Hotels.com guest review

The place was an absolute disgrace. No hot water in the morning, the pool water was green, the service was LAME. Did I leave anything out? Oh yeah, the place was dirty

Genuine Hotels.com guest review

When we walked in the place smelled musty. Our room was non-smoking but you could smell the smoke in the hallway from the smoking rooms across the hall from ours. The AC was off in the room so the air was hot and stale. There was water damage around the window AC unit. The refrigerator was not cold. When I went into the bathroom, the light did not work […] above the mirror so I didn't try to shave in the dark. The bathtub drain backed up when taking a shower which was gross. Overall our room seemed neglected and in disrepair. We were very disappointed. Read more

Genuine Expedia guest review

The hotel was in very poor shape. From the outside it looked reasonable but once you entered you could smell cleaning products which were clearly trying to mask a musky, dirty odor. My room seemed like it was a dungeon...poor lighting and an awkward window did not make it appealing. There was water damage on the ceiling along with wallpaper which had […] clearly not been replaced since the hotel had been built. The worst part was the actual bed: there were dried, crusty stains on the top comforter and stains on the bed sheet itself. The pillows were VERY uncomfortable which kept me tossing and turning half the night. The walls of the room were paper thin - we could hear everything that was going on in the hallway and next door. I was also a little concerned when it seemed as though someone was trying to enter my room in the middle of the night..twice! The door knob jiggled and the door was trying to be opened - very uncomforting. My stay was NOT worth the amount I paid. I could have drove a little farther, paid less and gotten a much better hotel!!! Read more

Genuine Expedia guest review