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Location.
Conveniently near the airport in Hendersonville, Quality Inn And Suites is close to Blue Ridge Mall. Additional area attractions include Flat Rock Playhouse.
Hotel Features.
Quality Inn And Suites has an indoor pool and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities include a 24-hour business center and small meeting rooms. Guests are served a complimentary breakfast. Additional amenities include an arcade/game room, laundry facilities, and coffee/tea in the lobby.
Guestrooms.
The 149 air-conditioned guestrooms at Quality Inn And Suites include coffee/tea makers and complimentary weekday newspapers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with cable channels and complimentary TV Internet access. All accommodations provide speakerphones with voice mail; local, long-distance, and international calls are free of charge (restrictions may apply). Additional amenities include hair dryers and irons/ironing boards. In addition, amenities available on request include refrigerators, microwaves, and wake-up calls. Housekeeping is offered daily.
Roll-away beds available, charges may apply*
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Rollaway beds are available for USD 10.00 per night
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 10.00 per pet, per night
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Air conditioning is available for an extra charge
Rollaway beds are available for USD 10.00 per night
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 10.00 per pet, per night
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Never again - Quality?"
This motel is trying to be a hotel. The furnishings are shabby & run down. Badly worn carpet. Smelled bad. They put us in a room that was NOT what I reserved and confirmed. Hot & cold faucets were reversed and we showered in ice water or boiling water. The Hot Tub/Pool was closed due to 'Safety Reasons'. Didn't give me a good feeling. No breakfast, […] no sofa bed (I was told there was one in every room), creepy. They didn't even ask me if there was anything they could do to make it better. Read moreGenuine Hotels.com guest review
"Convenient location"
Nice-room was non-smoking but still smelled of smoke.Genuine Hotels.com guest review
Response by Quality Inn And Suites Thank you for taking the time to share your recent e experience with us. If you are ever back in the area, we hope that you will stay with us again.
"Fair price but tired property ...."
The property is simply old and in the need of remodel.Genuine Expedia guest review
Response by Quality Inn And Suites Thank You for taking the time to express how your recent stay was with us. We understand the condition of the property and are currently tyring to do our best. We are in the process of reviewing ideas and is currently on the books for potential upgrade. I ask that you keep a close eye on the property as upgrading will be done in the near future.
"Pleasent Surprise"
As I pulled up I was not sure what I got myself into, the parking lot is a little dated or one may say weather beaten but walking into the lobby I was very content. Pleasently greeted & expedited, room was very clean and comp. breakfast consisted of several choices hot and cold, a place that I would recommend....Genuine Hotels.com guest review
Response by Quality Inn And Suites Glad to hear that your stay was a pleasant one. If you are ever back in the area we hope to see you again.
""Motel in need of updating""
"motel in need of help" The staff could care less about the customer. The carpet is worn out and very dirty. The rate was good for us. The motel is not a place we will stay again and will stay at the Hampton and pay the higher rate. The staff at Quality appear poorly supervised. thank you for giving me a chance to respond to this.Genuine Expedia guest review
Response by Quality Inn And Suites First I would like to say that me as well as my staff are trained and certified to make sure all Guest Satisfaction is at its best and I am sorry that you encountered a problem. Yes, the property is Old but me as well as My Team have gone the extra mile to bring it to our guest standards. I ask that if anyone encounters a problem or feel that there is an issue of anykind, to bring it to a Manager on Duty's attention so we can make sure that your Customer Service is 100%. If you are ever back in the area, I would like for you to give us another experience to make sure your stay is a memorable one.
Never again!Genuine Hotels.com guest review
Response by Quality Inn And Suites I am sorry that you may or may not have enjoyed your stay with us. I would like to say Thank You as you have shared your experience with us. If you are ever back in Hendersonville, NC area please do not hesitate to ask for me directly as I will make sure that your next stay is pleasant.
Overall hotel was pretty decent, definitely kid friendly. Tub was dirty but I am suppose to be reimbursed for the hotel.Genuine Hotels.com guest review
No microwave or frig in room. People were helpful and friendly. Carpets throughout entire motel including rooms needed to be replaced as they were stained and frayed. Breakfast was very good and children loved the indoor pool. Overall good motel that needs some upkeep.Genuine Hotels.com guest review
"hectic week end"
Upon arrival desk clerk was pleasant but not very helpful as to our inquiries about the area..lobby area presentable if you don't look down...THE CARPETING IS FILTHY......sheets and linens were clean but the towels were very flimsy...breakfast was a pleasant surprise..more than most...we were gone sightseeing on our first full day there to return to […] our room at 4p.m. to find that it had not been cleaned..called the desk and was assured it would be taken care of..very busy holiday weekend..said ok and went out for dinner..returned at 8p.m. to find the room still not done..called the desk and again the manager apologized and said she would take care of it...at 8:30 i went down to the desk and asked when this room would be done..manager apologized and said she would call Expedia to have our charges reversed because of this poor service,,also gave me the contact for their management company...returned to the room..housekeeping just left and found NO TOWELS..again needed to track them down to retrieve some..next morning headed for home for some rest. Read moreGenuine Expedia guest review
Response by Quality Inn And Suites Thank you for taking the time to share your recent experience with us. First off, I would like to apologize for the experience that you had to go through. But, as the General Manager that is speaking, I did speak with you and the issue was resolved. I would like to say that afterwards, alot of changes were made so if you are ever back in the area, please feel free to give us another chance to make sure your stay will be a plesant one.
"Dreadful .."
We requested a change of rooms within an hour of checking in due to a cold draft and outside noise to a room in the inner corridor. Several rooms were available but our request was not honored. Poorly maintained, poor serviceGenuine Expedia guest review
Response by Quality Inn And Suites I am sorry that your recent request was not honored. But upon Checking In, if you are a local or are using a coupon, our room types that are avaliable are outside rooms. We do allow an upgrade for a minimum charge.
"Great find, Great price!"
My family had a great time! We did have to stay on the backside of the hotel due to our dog, but it was very convenient. I was able to walk my dog and still have easy access to the inside of the hotel where my kids played in the pool and game room. Service was pretty good, especially the lady at breakfast, she was so helpful. I would recommend to anyone. […] What a great find at a great price! Read moreGenuine Hotels.com guest review
"Quality Inn of Hendersonville-Great Location"
I made my reservation on-line and for some reason we were put on the back side of building where the rooms were not as nice as the inside rooms. They were a little outdated. We stayed there last year and stayed on one of the inside rooms and it was much more nicer, cleaner and more convenient to pool, front desk and other amenities. Also the heated […] pool was not really heated. Read moreGenuine Hotels.com guest review
"Good Value"
Hotel was a little older. Room was OK. Rates were great. Nice pool indoors.Genuine Hotels.com guest review
"I liked it but"
I was trying to stay as close to Asheville as possible. I didn'tGenuine Hotels.com guest review
"An okay hotel"
This hotel is near the downtown area of Hendersonville, and is reasonably quiet. The room we ended up with was clean. The desk clerk was pretty rude, but did let us change rooms when the first one (a non smoking room) smelled of cigarette smoke. All in all, an adequate hotel.Genuine Hotels.com guest review
"The mountain view is great"
There was no problem with this hotle that I could see, the staff was very freindly. The only thing is the pool was very cold (for being heated)Genuine Hotels.com guest review
"Needs a lot of work"
I expected better from a Quality Inn. The lobby area seemed nice but on my way to my room I was very dissapointed with the conditons of the halls and stairways as carpets were old, stained and worn. The room was very dirty. There were cobwebs all over and the toilet flushed when it felt like it. Even the bedspread looked like it was from 1970. The towels […] were small, thin and worn. The room also came with only one each bath, hand and wash towels. I slept fully clothed and forget getting in the rusty dirty tub, thank goodness I was only there for one night. Forget breakfast...ran out of there as soon as I could. Read moreGenuine Expedia guest review
"Outdated,"
We needed a great deal on hotel lodgings to attend wedding and close enough to the other guests. Check in and out were quick and easy by friendly staff. The cleaning staff were attentive by supplying plenty of towels and tidied the room. Unfortunately, the negatives are finding dead bugs behind the bed and in the bed frame (may be bed bugs), there was […] peeling, outdated wallpaper with plenty of mildew behind it in the bathroom, carpet was very worn and dark to hide stains, furniture in the room was very worn yet functional and clean as best it could be. The bed was surprisingly comfortable enough and the sheets and pillowcases seemed clean and white. Location was a plus, near everything and cute historic Hendersonville. Did not try the breakfast which was 6-9am but the Fireside restaurant was walking distance for decent brunch. Overall, the experience was pleasant enough for the price but in hindsight, I would have spent another $10-15 more to stay at another "budget" hotel. Read moreGenuine Expedia guest review
"Ok but not the best"
The inner rooms of the hotel might have been nice but if you are staying facing the interstate then it can get unpleasant at night.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Old, filthy and in poor repair"
There were only 2 pluses to this hotel. The girl who checked us in was nice. The lady who checked us out took the time to write down the items I indicated needed repair and said someone would look into them (just a light out). We were stuck in a smoking room when we reserved non-smoking. It smelled horrible, not just from the smoke smell, but the carpet […] was old and dank. The bathroom had mildew everywhere. The outside safety room key locks were all broken and anyone could have gained access from pretty much every entrance we came into. Had it not been so crowded in the area due to the leaf change season, we would have tried to find a different hotel. Read moreGenuine Hotels.com guest review
"Quality Inn and Suites in Hendersonville, NC"
Very nice hotel. We had some trouble hooking up to the Wi-Fi in our room. Tech support was not much help. My husband finally got it going. Rooms were clean and comfortable. New staff at the desk did not always know how to handle things, but were pleasant. I was not happy about the $50 deposit required of all guests. We paid it in cash as I didn't want […] it on my credit card to assume they would take it off in 3-7 days. Read moreGenuine Hotels.com guest review
"Hendersonville NC Hotel"
I did not have a real good experience with this hotel. The beds in the room seemed to be just fine, but the bathroom was not clean. I found a bathing suit on the shower rod and there was hair in the tub and in the floor of the bathroom. We found a room comment card that had been filled out and no one had looked at it. This card mentioned that a tooth […] paste tube lid was in the sink drain. I had already mentioned this to the person at the front desk. The room had not been cleaned properly either....not vacuumed. Read moreGenuine Hotels.com guest review
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