For every 10 nights, get 1 free!
You’ll be asked to pay the following charges at check in or check out:
Pet deposit: USD 100.00 per stay
Resort fee inclusions:
Inclusions may be listed elsewhere on the page as free or for a surcharge.
Pets are allowed for an extra charge of USD 170.00 per pet, per stay
|Taking the kids?||
|Food and drink||
|Things to do||
|Food and drink||
You’ll be asked to pay the following charges at check in or check out:
Pet deposit: USD 100.00 per stay
Resort fee inclusions:
Inclusions may be listed elsewhere on the page as free or for a surcharge.
Pets are allowed for an extra charge of USD 170.00 per pet, per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Along with Maingate East, this area caters to guests of the Walt Disney World® Resort. Maingate West lies west of Interstate 4 and directly south of Disney’s Wide World of Sports® Area. Nearby accommodations include hotel resorts, motels, and extended-stay properties. A few residential neighborhoods feature guest villas and condominiums.see all hotels in Kissimmee
"Good Place, Watch the Hidden Fee"
The staff was business-like. The room was very nice. The walls were paper thin. The rate was good, but there was a 12 dollar hidden fee. They called it a resort fee. Next time I will calculate this fee which made it less of a special deal.Genuine Hotels.com guest review
Response by Westgate Town Center We are honored you chose to stay with Westgate Town Center. Thank you for saying that our room is very nice and that our resort is a good place. The resort charges for Wi-Fi which is the $12 fee after tax that you mentioned. Our resort fee can be found on our Westgate Resorts website. We hope to have another chance at providing you with a wonderful stay! Ariel
"Nice Hotel And Amenities, Horrible Guest Service!!"
Asked for early check in and was told it was at 12pm. Arrived to find out that it was a pre-check in and our room would be ready between 12 and 4pm. Reserved a room in the new tower with a king bed and two full beds. Was told that the new tower only has king beds in all the rooms. When we call they told us that they would put us in the room that was […] pictured. Went to the time share meeting to get cheaper tickets to Disneyworld. Was told it was and hour and a half., took almost 4 hours. Tickets has special usage that was not explained to us, and we lost a day on the passes. When we went to the front to complain, we were told that they understand our situation but they can't help us. The resort was nice, they have paddle boats and rentals, so as long as you skip the time share presentation and just deal with what ever they give you, you'll enjoy your stay. Oh, and there were ants in the kitchen and on the front door. Read moreGenuine Expedia guest review
Response by Westgate Town Center We appreciate you taking the time to share your experience! We strive to make your vacation a memorable one. We’re glad you enjoyed the resort amenities, but apologize you had some issues with the timeshare presentation. Please know that although you had some challenges during your stay, we are always looking to make our guests stay better. Please revisit us in the future to see how we are working hard to exceed your expectations.
It sa a nice hotel. Ended up paying only $20 for the night. Nice deal!Genuine Expedia guest review
Response by Westgate Town Center Thank you for your review. We are glad that you enjoyed your time with us. We pride ourselves in providing great vacations at a great value. We hope to be able to see you again soon.
"One bedroom deluxe"
One bedroom deluxe was awesome. Upscale. Lot of things to do. Lot of pools. Close to Disney parks.Genuine Expedia guest review
Response by Westgate Town Center Thank you very much for your review. We are so happy to know that you had a great time and your vacation was everything you wanted. We are glad that you found our location convenient to all of what you wanted to do in the area. We really appreciate you and we certainly look forward to your next stay with us.
Just needed a place to stay for the night as friends from out of town were staying there for their timeshare week and loved the fact that they did not try to pressure me into attending one of their presentations.Genuine Expedia guest review
Response by Westgate Town Center We appreciate you taking the time to share your experience. Our staff strives to be attentive & give great service, and we're delighted to see that you experienced that. Our staff is there to assist you in any way they can and we are happy they were able to accommodate your needs. We hope that the next time you are in the area you will stop by again and stay with us.
Great hotel, clean and very good quality!Genuine Hotels.com guest review
Response by Westgate Town Center Thank you for your comments. We appreciate you for calling us a great resort that has good quality and is clean. We hope you will come back to visit us soon!
"IT IS AWESOME!"
NIce place for vacations and rest with the family.. Stores, restaurants and other sites to visit in the area.. It was awesome.. Party at the pool and other entertainments.Genuine Expedia guest review
Response by Westgate Town Center Thank you for your review of the Westgate Town Center. We are glad that we were able to provide you with just the right place to enjoy and rest with your family. We hope that you will make Westgate Resorts your home away from home and look forward to your next arrival.
"Beware - This is a time-share resort"
I booked a reservation through Expedia thinking I had purchased a stay at a nice resort for our family vacation. Upon check-in, we were offered an opportunity for breakfast and coupons if we went to a presentation. Naively, we agreed. The presentation and tour lasted much longer than we were told that it would. And no matter how many times and ways […] we said, "No, we are not interested in buying a time share," it didn't seem to stick. The pressure just increased. A second, more aggressive sales person tried her luck with us after the first one failed to make a sale. Mind you, this was less than 24 hours after check-in. We had little idea of what the resort even offered at that point. Why in the world would anyone commit to making such an investment? Suffice it to say that neither I nor my husband appreciated the hard-sale tactics used by staff to try to sell us a time share. The experience set a negative tone for the entire stay. Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your review. We do apologize for any inconvenience that you may have experienced as a result of attending one of our timeshare presentations and are sorry that this distracted you from your family vacation. Participation in our timeshare presentations is voluntary and we do offer all of our owners/guest the opportunity to participate and for opting to do so, we do offer breakfast, and other incentives. We certainly hope that you will stay with us again giving us chance to exceed your expectations in the future.
The hotel was very clean and the service was excellent from start to finish. The location was excellent. It was about a mile from Disney World. The resort also had ample activities for all ages.Genuine Hotels.com guest review
Response by Westgate Town Center Thank you so much for your review. We are very joyful that you were happy with the level of service you received. Our staff strives to be thoughtful and give great service to all of our guests and we're delighted to see that you experienced that! Our resort has a great deal of amenities and activities for adults and children and we are happy that you were able to take advantage of that. Our resort is centrally located to all of the area theme parks as well as shopping and dining. We look forward to your next stay with us!
wonderful will stay again!!Genuine Hotels.com guest review
Response by Westgate Town Center Thank you very much for your 5 Star review! We love to hear your stay was "wonderful". We hope for your next visit you will be able to stay longer than two nights. We look forward to seeing you again to provide the same, if not better, service as this past stay.
Wonderful facilities, clean, and well maintained. Perfect for a couples get away or family vacation. Would recommend the upgraded rooms with spa tubs.Genuine Hotels.com guest review
Response by Westgate Town Center Thank you very much for your positive review. We are pleased your stay was enjoyable and that you found it to be "perfect for a couples get away or family vacation". We greatly appreciate your recommendation and all of your praises. We hope you will visit us again very soon.
I went for the weekend with just only my 4 year old daughter and myself. Staff were very friendly and helpful. The room was much more than I expected. I have travelled all over the world and I would have to say this room was the best one I have state in yet. Spacious, clean and had everything we needed. The hotel staff even went above and beyond when […] we had to leave the hotel at 6am the bell staff didn't start until 7 but they sent security over to bring us to the lobby so that we didn't have to walk. I will definitely be staying at this hotel next time I am in Orlando and I encourage anyone (family, single, friends etc) to stay here as well. I am very happy with my choice. Thank you for a wonderful weekend! Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your “Wonderful” review. We strive to provide the best customer service to exceed our guest expectations. Our housekeeping and engineering departments do a great job in keeping the rooms clean and well mantained. We are happy to hear you found our room to be "the best one you ever stayed in".
"Would stay again!"
My family enjoyed our stay at Westgate Town Center. We will definatly chose this location again for our future stay. The room was clean and comfortable. Beware if you use the tub and turn the jets on. The jets will shoot out a little black stuff. There should be a way for them to be cleaned better.Genuine Hotels.com guest review
Response by Westgate Town Center Thank you so much for your review. We are very pleased to hear that you were able to relax on your vacation with us. Thank you for saying our villa was clean and comfortable. We apologize about the jets in the tub and we will forward that information to our housekeeping department. We are ecstatic that you will be returning and look forward to that soon!
It was in a great location n rooms were nice. Could have had more help when checking in guests but other than that it was a great stay.Genuine Expedia guest review
Response by Westgate Town Center Thank your for your review. We are happy to hear that you had a "great stay". Our front desk staff's goal is to provide a personable, friendly, yet efficient check-in. We apologize if check-in did take a little longer than expected. However, we are greatful for your compliments that our resort is in a "great location" and "rooms were nice". We hope to see you back soon for another "great stay".
"good place for a short stay. beware a few things"
Hotel is located in convenient place near Disney and Sea World. Front desk people are nice. Service is in general good, however two things are to pay attention if you want to stay in the hotel, first be sure to put your entry card in separate wallets as it might not work after a day; second be sure to ask custodian people to lock your door after cleaning. Overall […] it is a good place to stay for a short vacation. Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your feedback. We are so pleased that you and your family enjoyed your stay. As you mentioned, our keys do demagnetize if you place them near anything electronic or magnetic (cell phones or credit cards) so we ask our guests to be mindful of that to save you from having to make any unnecessary trips to the Town Hall. Our Housekeepers also look out for your safety and always make sure your door is securely locked when they leave your room after cleaning. We, again, appreciate your feedback and we hope you will visit again in the future.
"Westgate town center"
The hotel was nice the service was good, the size was small for a 2 bedroom and it only had 1 bathroom. I would stay at Westgate again but next time I would get a bigger room. Other than that everything was goodGenuine Expedia guest review
Response by Westgate Town Center Thank you for your review. We are pleased you enjoyed your stay. We are thrilled to hear you will be returning to stay with us in the future. We have many rooms that can accommodate a family of any size, so for your next stay you can book an even bigger room to better suit your needs. We look forward to seeing you soon.
This hotel is great for families, because is spacious.But in three days nobody clean our room, o collect trash at least one day. No dryhair in the second bedroom, no very clean room and very slow check in service.Genuine Expedia guest review
Response by Westgate Town Center We apologize we could not exceed your expectations during your stay. We do offer mid-week cleanings for guests staying a week or more. We apologize we could not offer that service for you as you only stayed with us for three nights. However, we are pleased to hear you find our resort to be "great for families, because it's spacious". We hope you can visit us again in the future to give us another chance to exceed your expectations.
"Definite place to stay"
Beautiful place to stay with plenty of things to do.Genuine Expedia guest review
Response by Westgate Town Center Thank you for your feedback. We are very pleased you enjoyed your stay with us at Westgate Vacataion Villas and Town Center. We appreciate your compliment that our resort is "a beautiful place to stay". We hope you can visit us again in the future as we always welcome you and your family.
Westgates are awesome!Genuine Hotels.com guest review
Response by Westgate Town Center We appreciate you taking the time to share your experience. Our staff strives to be attentive & give great service, and we're delighted to see that you experienced that. Our staff is there to assist you in any way they can and we are happy they were able to accommodate your needs. We hope that the next time you are in the area; you will stop by again and stay with us.
My family and I couldn't have been happier with our stay here!!!! This is the first resort we have stayed at that had so much to offer! This will be our first choice resort from now on!Genuine Hotels.com guest review
Response by Westgate Town Center Thank you for your review! We are pleased to hear that you were impressed with your stay. We do our best to exceed our guests' expectations and it feels good to know that our efforts are making a difference. We do have a lot of amenities here on property for all ages, 14 pools, organized activities, restaurant, ice cream shop, the new state of the art game room, our new sports bar, plus much more.
"Loved the amenities!"
After canceling reservations at another hotel for charging a resort fee for nothing I was pleased to find this place, although they also charge a resort fee...it's actually a resort!Genuine Expedia guest review
Response by Westgate Town Center Thank your for your feedback. We are glad that your stay went well and that your stay went pleasntly . We have many amenities and activities for each guest to enjoy. If you are not a Westgate owner, we do have a resort fee so you can enjoy most of these amenities with unlimited use. Thank you, again, for your 5 star review and we hope to see you back soon.
"Perfect room for a get a way"
We were led into a time share which was deceptive. This was the only part of the stay that was annoying. The room was put together well and was very nice, which almost made up for the stressful events in the first day of our stay. We loved the room and it was top notch but I would caution people that this is not a hotel and you might be subjected to […] an annoying timeshare request and to be ready to say no we just want to enjoy our stay here because we wanted to get away, not do business and make business decisions in the spur of the moment. Read moreGenuine Hotels.com guest review
High pressure timeshare sales people everywhere will not go back nice but staff always have their hand out for money.Genuine Expedia guest review
Response by Westgate Town Center We apologize for the inconveniences you experienced. Our goal is to accommodate our owners/guests above and beyond their expectations. Unfortunately we failed to meet your expectations. We do offer all of our owners/guest the opportunity to take a tour and for opting to do so, we do offer certain gifts or discounted tickets. Our sales staff is trained in customer service and at no point should the sales pitch have become "high pressure". We would like to apologize for the manner in which they were handled. We hope you will visit us again soon.
"After waiting to check in, it's great"
We enjoyed our stay. But let me acknowledge what most other reviewers are also saying and by agreeing that the check in process at this hotel/timeshare is probably the worst experience I have ever encountered. No exaggeration, it took 75 minutes to wait in the line. The place is sheer volume and low prices, so it’s very busy. The guy who checked me […] in was outstanding, and since I am a knowledgeable traveler I already knew the prices, the resort fee ($11), and what the room was going to cost, etc. With that said, I was at the counter less than 5 mins. They had about 10 people working to check guests in, and I sometimes wonder if it may just be the other guests slowing them down that cause such long waits. An online check in with express service would be a great addition. The master bedroom was a palace, and had a Jacuzzi tub that looked like it could fit 6. The second bedroom was well furnished with two nice beds, and both bathrooms were up to date. The kitchen, dining room and living room were all superb. The property was well kept and seemed to have had a lot of amenities. The restaurant looked nice for breakfast although we didn’t partake. We did stop in for coffee which was mediocre despite the “we serve Starbucks” sign. One last thing to address: we were never pitched a timeshare. Nobody asked us anything and nobody bothered us. We had the message light flashing on the phone, but I never listened to the message. I never check messages on hotel phones though. Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you very much for your feedback. We apologize for the check in experience that you encountered at the Westgate Town Center and Vacation Villas resort. The comfort of all of our owners and guests is a priority to us and we are sorry that we failed to meet the expectations of a speedy check in. We are glad that you enjoyed your stay with us and hope that you will come again in the future.
I had to wait an hour and a half just to check in!! Then a water main break in our room. Overall very disappointed!!Genuine Hotels.com guest review
"Westgate Villas & Westgate Center / 1 Hr Check In?"
Although everything else about the Hotel was pleasing, the 1 hour wait for Check In was dreadful and ridiculous! They need to have even more staff than what they already had. for prime check in times, 4 pm to 8 pm there should be a FULL staff behind their empty counters. This is a huge property with hundres of families checking in and out at the same […] time, being so strict on their check out time of 10 am ET (way too early!) and withouth an opportunity to delay check out time, they are creating their own mess that they don't know how to handle! Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you very much for your feedback. Certainly, the busiest time for check in at our resorts is 4 pm to 8 pm on the weekends. As you mentioned, we are a large resort serving hundreds of families and check in can get crowded. The wait time that you experienced, however, is inexcusable and we will continue to partner with the resort in making the check in process more efficient. We are glad that you found everything else about our resort pleasing. Long waits such as this are not the norm at the resort. We hope you will give us another chance and stay with us again in the future.
The accommodations were beautiful, the price was right - BUT - (and this is a big BUT) the the check-in was a disaster. I arrived at the hotel at approximately 7:15 PM after a lot of driving, expecting to be able to check in and relax, then grab an early sleep. Instead, I faced a line of approximately 80 to100 people in front of me waiting to check […] in. I have travelled all my life and have stayed in literally hundreds of hotels and never seen anything like this! By the time I checked in and got to my room it was 8:53 PM. AND this was an Expedia VIP hotel (one of the reasons I picked it). No matter how nice the accommodations are -- no room is worth a 90 minute check-in process. The hotel staff kept insisting this was unusual because it was a "special weekend"; however, if they knew this, they should have been prepared for it (and other guests who I spoke to who had been there before refuted this, saying that the check-in is always horrendous on Fridays or Sat.urdays.) Moreover, they charged me a resort fee to use such amenities as the pool and fitness center -- things I could not use because of the lateness of my check-in. . Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your feedback. We apologize for any inconvenience and for the delay experienced at our resort during check in. Special events out off the norm can, from time to time, occur at the resort and interfere with the daily operation. However, the wait time that you experienced is unacceptable. We will continue to work with the resort on streamlining the check in process to make it more convenient. We are glad that you found the price to be just right for you and your family and that the accommodations were to your liking. We hope that the issues you experienced during check in will not dissuade you from staying with us in the future.
"GREAT FAMILY HOTEL"
Me and my Husband celebrated our 5 anniversary here and we brought our kids. We had a blast and we didnt even have time to see and do everything this hotel offers. When i was reading some of the reviews i was a little nervous but when we got to the hotel IT WAS BEAUTIFUL!! The best for the price. It was close to all the attractions and the staff was […] very helpful in finding a near by walmart and other shopping. I would stay here again!!! It was a great family vacation/ anniversary. Thank you westgate! Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your feedback. Happy Anniversary! We are glad that you managed to find some time to take advantage of the many resort amenities offered to our guests. Thanks one more time for your review and for calling our resort "beautiful". We are thrilled that you will be staying with us again-we look forward to it.
Great hotel! My room looked like it was brand new. It was so comfortable I can't wait to come back. The only drawback was the Internet connection performance. It seems they need to improve that asap. Other than that, I would highly recommend this hotel.Genuine Hotels.com guest review
Response by Westgate Town Center Thank you very much for your review. We are pleased to hear that you had such a comfortable stay. We regret the issues that you experienced with our WiFi connectivity. Being such a popular amenity, it is widely used and this can sometimes cause connectivity issues. Thank you again for your feedback and for recommending us. We invite you to come stay with us again the next time you are in the area.
"Stay in one of the new towers, and don't get lost!"
Huge place, but the new towers are very nice. Upon check in I was a little leary becuase of the very long line at the front desk, but the agent was very helpful and gave me a first floor room in the new tower area for my elderly mother-in-law. The older portion of the resort looked a little beat up, but I cannot comment on what those rooms look like. […] My MIL's room was brand new with a kitchenette, laundry, and very nice living room and queen size bedroom. Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your review. We are very pleased that you enjoyed your stay. We are working on upgrading and updating the entire property, so every guest can enjoy their stay just as you did. We are a very large resort, as you said. We have many amenities and activities on property for the entire family to enjoy and we hope to add more. We hope you and your family can visit us again here at Westgate Town Center as we always welcome you. Thank you again for your feedback.
"Keep looking while you can..."
I would not recommend, I booked a king size bed with a full size kitchen and what I got was a queen bed and a kitchenette. When we called the front desk for assistance we were put on hold for more than 20 minutes to be told that there were no rooms on the resort that had a king sized bed and a full kitchen. For this inconvenience we were not compensated […] or at least given an apology. Aside from the misinformation about the room this hotel does not specify the hidden fees that they charge, $11.25 per day and our check in was at 11pm which meant we still had to pay the fee for the one hour left of the day. If you plan on being at the parks do not stay here. The fees that the hotel charges are for amenties that have strict regulations leaving guests with little to nothing to do. If you are not an owner the majority of the amenties aren't accessible to you. Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your feedback. We apologize for any inconvenience that you may have experienced while staying with us. We will work with our partners to be sure that our resort fees in room and resort amenities are clearly stated at the moment of booking. The resort fee does grant you access to the resort amenities, such as the marina where you can rent a paddle boat, the sports courts and much more. We are sorry that you did not feel at liberty to explore all of what our resort has to offer. Guest satisfaction is our main concern and we are sorry we failed you. We would like to once again thank you for your review, and extend an invitation to stay with us once again, so that we may have the chance to meet and exceed your vacation expectations.
big place condo sales gemmicksGenuine Hotels.com guest review
Response by Westgate Town Center Thank you for your feedback. We are a rather large property with plenty of amenities for all the family to enjoy. We apologize if you had any issues with our sales staff. We offer every owner and guest the opportunity to participate in one of our tours, and for doing so we do offer incentives such as free breakfast and discounts. Participation in the presentation is voluntary. Thank you for again for your feedback, we hope you will choose to stay again with us in the future.
excellentGenuine Hotels.com guest review
Response by Westgate Town Center Thank you so much for the feedback. We certainly appreciate your kind words and hope you will choose us again for your next vacation.
"Great place for families!"
This is the place to stay if you have children and plan to visit Disney, Universal or Sea World. It is minutes from everything and they offer free shuttles. The resort has everything you could want. My kids love it and so do I. Everyone is so friendly and the place is super clean!Genuine Expedia guest review
Response by Westgate Town Center Thank you for your review of Westgate Town Center. We agree, our resort is a "great place for families!" We are located to all the Central Florida attractions including Disney, Universal, and SeaWorld. Our free shuttle transportation is a popular amenity among our guests! We are so proud that we had "everything you could want." We work very hard to help our guests and owners create memorable vacation experiences and it sounds like our hard work is paying off. Thank you again for your kind words and for choosing Westgate Town Center for your Orlando family vacation. We look forward to seeing you again soon!
All the facility was good, works were ex lent all r in time no words to say,Genuine Expedia guest review
Response by Westgate Town Center Thank you so much for your review of the Westgate Town Center. We strive for nothing less than perfect customer service and it was our pleasure to assist you and your family. Thank you again we look forward to having you staying with us again.
"Clean hotel, good for family"
The bed quality is not as good as expected. The beds are low and the comforter is not comfortable. Pillows are old. However, the room was clean and well kept. Overall, it was a good experience.Genuine Expedia guest review
Response by Westgate Town Center Thank you for your review and saying that the room was clean and well keep. We apologize for any inconvenience you encountered with the bedding. We are working on upgrading the property to better accommodate our guests needs. We are pleased that you were still able to enjoy your stay. We appreciate your feedback on your stay here at Westgate Town Center. We hope to see you soon as we look forward to the opportunity of welcoming you and your family again.
"Fool me once shame on me, but never twice"
Thin walls, overcrowded, pushy timeshare sellers. I was only there to stay, not for a timeshare presentation. Nice grounds, and acccessories. $33 for use of internet and some other facilities is a joke. After 9pm each nigt barely able to get internet to work, this went on the whole 3 nights. Whatever price is thru expedia, dont forget you will be required […] to pay an additional resort fee of $33 once you get there. Check in was dreadful, took awhile as they start trying to get there timeshare promo in. All I wanted was to get to my room. Once got to room, other people were in our room, as there was some type of mix up by this place. They spread themselves to thin to handle such a large population. Pool was always crowded, and we were in a section that that was sort of ghetto-ish. Just did not feel very safe or comfortable at this place. I guess the more people they bring in to try and sell timeshares, ten the more timeshares they sell, looks like alot of these people would not even qualify, but who knows Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your feedback. We apologize for all the issues you experienced during your stay. We did experience peak volumes this summer and the parking is something we are working on. Our resort fee is listed on all of our websites and we apologize if you felt misinformed. Guest satisfaction is our highest priority and we apologize that we fell short during your stay. We hope that we can regain your confidence and that you will give us another opportunity to exceed your expectations.
Bad so uncountably , Jacuzzi is not working , Staff so unfriendly.I will never stay here in the life.Genuine Expedia guest review
Response by Westgate Town Center Thank you for your feedback. We apologize for the issues you experienced during your stay with us. Had we known your bed was uncomfortable and your whirlpool wasn't working, we would have moved you to another unit. We assure you that this is not our usual standard of service and would love to have the opportunity to prove it to you.
I really love the room very clean great staff and plenty of amentitiesGenuine Hotels.com guest review
Response by Westgate Town Center Thank you for feedback. We take pride in providing our owners and guests with a quality vacation experience. We expect our staff to provide excellent customer service. Again our thanks for your review and for saying you loved our resort. We are glad that you enjoyed our amenities and hope to see you back at the resort soon for your next vacation.
It was a great experience. Great for family trips especially for long vacations.Genuine Expedia guest review
Response by Westgate Town Center We are so glad that you had a great experience at Westgate Town Center. All of our resorts are built with families in mind so that they can make the resort their home away from home. We seek to make all vacations a relaxing, comfortable experience. Thank you so much for your feedback, we look forward to seeing you again at the resort during your next vacation.
The Resort was very very nice. The villa was very pretty and comfortable. There were plenty of towels and the room was very clean. However, checking in was dreadful. I would definitely come back but i will be prepared to wait 30-45 mins to get registered in.Genuine Expedia guest review
Response by Westgate Town Center Thank you for your review of Westgate Town Center. Our villas are "very pretty" and "comfortable." We offer fully furnished villas with fully stocked kitchens, whirlpool tubs, dining rooms and more. We do apologize for the long wait at check in. Thank you again for your review. We hope to see you soon so that we can make your stay memorable once again.
THE ONLY PROBLEM WAS THAT THEY PUSH YOU TO ASSIST A TIMESHARE BREAKFAST.Genuine Expedia guest review
Response by Westgate Town Center Thank you for your feedback. We apologize for any inconvenience you may have experience at the resort. We do offer all of our owners/guests the opportunity to participate in our timeshare presentations and for opting to do so, we do offer breakfast, and other incentives. Participation is pure voluntary. Thank you again for your feedback, we hope to have you stay with us again soon
This hotel looked alright at first, but after taking a closer look around I noticed it was disgusting. There was hair inside the bath and all over the bed. I called the front desk and they weren't apologetic by any means. I was told that a house keeper would come to change the linens. Over an hour later the door bell rang and I opened the door. At the […] door was a trash bag with linens in it laying on the floor. I was so angry......that's what you call customer service? I opened the bag and there were 4 top sheets, 1 fitted sheet, 1 pillow, 1 blanket, and no comforter. I don't know why I needed 4 top sheets, but I could have used 4 pillows instead of 1. By the time I started making the bed it was 2:00 A.M. and all I wanted to do was go to bed. I began making the bed. The sheets were of extremely poor quality it felt like snake skin, and to make matters worse when I opened up the new supposedly clean blanket there were blood stains on it! I would not recommend this hotel to anyone. It had the worst service and the worst cleanliness that I have ever seen. DO NOT STAY HERE!!! Read moreGenuine Hotels.com guest review
Response by Westgate Town Center Thank you for your feedback. We deeply apologize for any housekeeping issues that you encountered while staying with us. We have taken note of the issues and will let the housekeeping department know. We appreciate your feedback as it gives us the opportunity to improve all of our services through the property. We trust that you will come back to stay with us again giving us the opportunity to show you a quality experience that meets all your expectations.
"close to all must see sites"
hotel location , and amenities are acommodatingGenuine Hotels.com guest review
Response by Westgate Town Center Thank you for your review. We take pride in having one of the must convenient resort locations in the area. We are pleased that you were able to enjoy. Once again thank you for your feedback we hope you will choose us for your next Orlando vacation.
stayed there before, will stay again, great rate for a quick stay.Genuine Hotels.com guest review
Awsome!Genuine Hotels.com guest review
"Plain & simple... A hassle."
If you're planning to stay at your hotel/resort for the duration of your vacation, than this is the place for you. However if you have plans to go to Disney, SeaWorld, or Universal, you will want to book elsewhere. Even if there wasn't MASSIVE construction going on the road leading to the resort, you would still have trouble finding it, as the road […] the resort is on, didn't exist in any one of the 3 GPS's I put it into. Once I found the place, it was a 35 minute wait to check-in (you are put into a queue line, so that's before you can even reach the counter), after which I was passed off to 3 different people before being given my room key and a MAP to find my building. (Oh, & there is a RESORT FEE & a DEPOSIT that they require you to put down, which is NOT included when you book. So be prepared.) Once we arrived at our building there was NO WHERE to park, which resulted in us parking 3 buildings away and walking 3/4 of a mile to our room. However, the room was big & comfortable. It had a great bathroom with jet tub. The decor was a little to 80's for my taste, but overall it was a great room. Again the hassle was do to the arrival & exit of the resort, which you can avoid if you don't plan on leaving for the entirety of your stay. Read moreGenuine Hotels.com guest review
It wasn't quite as good as we had thought it would be.Genuine Hotels.com guest review
"Overall, thumbs up!"
We had a couple discrepancies but overall, I was very please with my experience @ Westgate. Unfortunately, the address that was given to me was incorrect. I finally got to the right address but I arrived an hour later than expected. It is frustrating after a ten hour drive. Westgate had changed their street address & hotel agent stated a lot of guests […] run into the same problem often. Once checking in, I kindly refused a timeshare meeting they offered. I was very impressed with how clean the room was. There were a couple things that were not in the room that would've been nice for my 8 day stay. The kitchenette had a refrigerator, microwave, & stovetop, but it lacked an oven. I was also a little disappointed the bathroom only had a stand in shower when I was expecting to have a bathtub. However, other room amenities that were offered such as dishwashing soap/dishwasher for the dishes and a washer/dryer with detergent for laundry came in handy. Another plus for the resort is all the activities offered on the property. With 14 pools, minature golf & other daily activities, I wish I had spent more time at the resort. Be aware when using the business center, the fees for internet use & printing is costly. A reloadable card is required & there is a $3 minimum charge if you pay with a credit card. Regardless of minor discrepancies, I will definitely return to Westgate and I would recommend this resort to others. Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for giving Westgate Town Center a "thumbs up." We are delighted that you were "very pleased" with your stay. We have several different room types ranging in size from studios to 4 bedroom villas! On your next visit, try our 1 bedroom deluxe. It is 931 square feet, comes with a fully furnished kitchen, and has a whirlpool tub. Our resort has plenty of activities and on site amenities for those who prefer to stay at the resort. We have 14 pools, bicycle rentals, 14 hot tubs, a Disney movie theater and more! We are glad to hear that you will "definitely return to Westgate" and we look forward to seeing you again on your next Orlando vacation.
"Decent for the Price"
We had a one bedroom which I thought the mattress could have been more comfortable. The staff seemed pleasant although one day they forgot to clean our room. The wi-fi was horrible and when we called the help desk they said the walls were hurricane proof which prevented good coverage in a lot of the rooms. The price was decent though for Orlando and […] spring break. Read moreGenuine Expedia guest review
Response by Westgate Town Center Thank you for your review of Westgate Town Center. You are correct; we are "very close and convenient to Disney attractions and many restaurants." We also have many on site amenities and activities. Thank you for choosing Westgate Town Center for your Orlando spring break. We hope to see you again soon!
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