Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary buffet breakfast. A complimentary evening social is offered on Mondays, Tuesdays, Wednesdays, and Thursdays.
Recreational amenities at the hotel include an outdoor pool and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Not convenient to Irving Convention Center"
When we booked this hotel because it is actually the closest hotel to the Irving Convention Center. We were attending an event there. When we booked, we called the hotel and asked if they were within walking distance of the Convention center. We were assured that they were. Well, if your idea of walking distance is 1.5 mile stroll along a very busy […] street, then I guess technically it's true. The staff at the hotel was indifferent at best (rude in some cases). They did have a shuttle, but it was late, the driver was grumpy and the bus wasn't big enough for all of the people to get on. No shuttle back from the event. We had to take a cab...And that was fun - the cabby didn't want to take us such a short distance and charged us $11 for the ride. I rarely write reviews about the places I've stayed, and now I feel like I need to go back and write some great reviews about other hotels I've stayed in. But this one - the price was too high for what it was, the staff was rude, the building is clean but in need of repair and they lied to us about being walking distance to the convention center. If I were you, I would stay somewhere a little bit further away and take a cab or a shuttle until they build Hotels right next to the convention center. Read moreGenuine Hotels.com guest review
"good hotel service sucks"
The hotel was nice but the service sucked! We were to get rooms side by side, with a play pin for child in room. They gave us rooms in different floors one room was bigger then the other but we still payed the for the price of larger room for both. They said the room with the play pin was locked so they couldn't get us one. The guy at front desk was […] not nice at all!!!!!! We will no stay there agin. Read moreGenuine Hotels.com guest review
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