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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The BlueFire Grille - With hardwood floors and blue and stainless steel contemporary decor, this restaurant specializes in traditional favorites with a Southwestern flare. Open daily for lunch and dinner, has a children's menu; includes a bar with a 60-inch plasma TV for watching sports, and private dining rooms for special occasions.
The Market - Serves breakfast buffet daily.
The Café - Open from early morning; features Starbucks coffee.
An outdoor pool is on the rooftop. The adjoining 24-hour fitness room offers cardio machines, resistance equipment, and free weights. Other fitness facilities include health club and Spa tub.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Worst Westin we have ever stayed in!!! The staff is terrible which explains why the rate was so low!!!! Great beds and showers as always, but everything else was disappointing. Outdoor pool is not heated which is one of the reasons we chose this hotel. Breakfast buffet seemed great until my husband pulled a long hair out of his scrambled eggs, and the […] employee at the Starbucks in the hotel was not trained!!! We had to throw away our drinks!!! Valet challenged my husband about a parking spot in front of our children, and he was wrong. The space was Not marked for valet!!! He said to me "your husband won this one"???? How about I'm sorry???? From A to Z this was a terrible stay!!!! Read moreGenuine Hotels.com guest review
"Clean room, Bad service"
The service was horrible. When the manager came up to us and offered to remove the charges to our bill, she said she would take care of it. We came down to the lobby the next morning and found out that it was not taken care of. We were at breakfast and requested pancakes from a waiter - it took more than 15 minutes before we told them that we are no […] longer hungry and had to leave. Read moreGenuine Hotels.com guest review
Response by The Westin Dallas Fort Worth Airport Thank you for taking the time to let us know about your recent stay. I do apologize for what was obviously not our best effort. We take great pride in knowing that the vast majority of our guests leave our hotel 100% satisfied and I apologize that we missed the mark in your case. We take feedback like this very seriously and work to ensure that these types of events are not repeated for the next guest.. I only wish that I had had the opportunity to visit with you while you were a guest in the hotel. I am sure that we would have found a way to resolve these issues to your complete satisfaction. Thank you again and I hope that you will allow us the opportunity to regain your trust the next time your travels bring you to the DFW area. I am sure that you would find that this was the exception not the rule.
"Was not given the information i needed"
I had a reservation for the 4th of July and to check out on the 5th. So a total of one day. I arrived at 1 am on the 4th and was checked in at teh front desk. I went to my room and slept until about 10 am went out to grab a bite to eat and returned around 12. i went to my room and my key did not work. so i returned to the front desk. they appologized […] and gave me new keys. I went to teh room and left again around 7 pm. Returned again and the keys didnt work again. i returned to the desk to see what the problem was and the manageer told me that my reservation was changed from the 4th to the 3rd and even though i ahd only been there less than 24 hours i would need to pay an additional night to stay. I was not told this at time of check in. I would not recomend this hotel at all to anyone. Read moreGenuine Expedia guest review
"Filthy"
Corn chips on the floor from the last guest. Smudges and stains on the walls- gross! And they didn't care.Genuine Expedia guest review
"Westin Dallas/Ft. Worth needs to work on it"
We had just stayed at a Westin in Beijing, China. I had no qualms about booking a room in Dallas/Ft. Worth for a funeral. During the night, the sink in the bathroom gurgled and in the morning, it would not drain. Maintenance spent Saturday afternoon snaking the sink and the one in the adjoining room. The safe locked my valuables in and then would not […] open. Maintenance had to be called again. On Sunday morning, the toilet overflowed and we were happy to be leaving. Not up to Westin standards, with ripped carpet at the door of the room and the privacy blind at the window torn and tattered, preventing it from going up. For such a short stay (Friday to Sunday morning) there were far too many issues with the room. On a Sunday morning, at 8 am, there was no one staffing the Front Desk! Read moreGenuine Expedia guest review
"I will never go back again"
Air conditioner making loud noise, there was a group making noises until 2 am and hotel staff did not do anything about it. The bed was not comfortable. As a traveller's hotel for business people staying for convenience, this is not a good hotel to stayGenuine Expedia guest review
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