Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Full breakfasts are available for a surcharge and are served each morning in the restaurant.
Flatland Grille - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness facility and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Needs attention"
When we arrived we had booked 2 double beds. We went to our room and the room wasn't clean. Trash in the trash can, used kleenex, broken toilet seat, and no luggage rack. I also had requested a roll away that wasn't there. I called down to the front desk and was told no one from housekeeping was there until 11 pm that night and he couldn't bring us […] a roll away to use. I told him, Lance, about the room conditions and he immediately moved us to two rooms with a kingsize bed in each. Those rooms were both clean and useable. The only issue I had was our rooms were the last two at the end of the hall 521 & 523. at the end of the hall all of the used towels from the days cleaning crew were in a HUGE pile next to our rooms. They were dirty, wet, & smelly. It definetly didn't represent a hotel, Double Tree Hotel, that took pride in their hotel to me and really turned us off. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Ok for a weekend stay"
Rooms are smaller than expected and the hotel does shows some age, otherwise the hotel is clean and well situated in the DFW airport areaGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very clean and quiet"
The employees were very helpful. The room we got was very clean and quiet. We had no issues with people running through the halls or banging on walls. Even though we were close to the airport, we didn't hear one single airplane fly over us while trying to get some sleep. Overall our stay was very relaxing and worth every cent we paid for the room. I […] would definitely stay there again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel, Great check-in Adequate Room service"
The room service call person was unknowledgeable and not very friendly. Both times we ordered food she did not give us ETA and i had to ask. She under-quoted breakfast time by 30 minutes.. Everything else was great.Genuine Hotels.com guest review
"Great hotel & comfy beds"
We loved everything about our stay at this hotel...except we discovered in the morning how very THIN the walls were. There was a young family staying in the room next to us and we were ALL awakened when their kids got up and turned on the TV. Then we could hear every word the parents hollered at the kids and every scream from the fighting toddler and […] preschool age kids. We hoped to sleep past 8 because of a late night, but there was no way we could sleep through the neighbors. Either they were unnecessarily loud, or the walls were extremely thin. I'd still stay there again, but I'd call the front desk with a noise complaint if we got neighbors like that ever again. Read moreGenuine Hotels.com guest review
"a not so double-tree hotel"
great service, soft bed, nice remodel, always love the warm cookies~ but this hotel doesn't compare to its brand name... stained carpet, molded shower curtain, dirty towels, low water pressure, the a/c runs like a truck constantly restarting in my room, and worst of all.. paper thin walls, we heard "everything" the next room was doing, very disturbing […] for a family trip. the location was ok, kinda between Dallas and Fort worth, easy access to highways, but the surrounding only had a Denny's and a guess station. overall, for the price, the service n comfy bed are enough for me. Read moreGenuine Hotels.com guest review
Bathrooms a little small, friendly staff, cleanGenuine Hotels.com guest review
"Right down the road from grapevine mills mall."
My family had a very pleasant stay the stay was so friendly, the pool was nice and we had bunnies right outside our sliding door that led us right to the pool the beds where so comfortable, very nice and clean:)Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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