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Location.
Situated in Sevierville, The Resort at Governor's Crossing is a family-friendly condominium resort close to Tanger Outlet Mall, Smoky Mountain Opry, and WonderWorks. Also nearby are Hatfield and McCoy Dinner Show and Titanic Museum.
Property Features.
The Resort at Governor's Crossing has a lazy river, an outdoor pool, and an indoor pool. Complimentary wireless Internet access is available in public areas. Event facilities consist of small meeting rooms and banquet facilities. Additional amenities include a children's pool, a spa tub, and a fitness facility. Guest parking is complimentary.
Guestrooms.
The 158 air-conditioned guestrooms at The Resort at Governor's Crossing include clock radios. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels and DVD players. All units at this 3.5-star condominium resort have kitchens with microwaves, refrigerators, and cookware/dishes/utensils. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Air conditioning is available for an extra charge
Cribs/Infant beds are available for USD 5.00 per night
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Air conditioning is available for an extra charge
Cribs/Infant beds are available for USD 5.00 per night
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Excellent!"
Comfortable, staff friendly, clean and lots of amenities.Genuine Hotels.com guest review
"KID'S PARADISE"
OUR ROOM WAS VERY SPACIOUS AND VERY CLEAN. THERE WERE SIX OF US AND WE NEVER FELT CROWDED. THE CHILDREN LOVED THE WATER PARK. WE WERE VERY SATISFIED HOW WELL THE SAFETY OF THE CHILDREN WAS WATCHED IN THE WATER AREAS. WE HAD 7 AND 11 YEAR-OLDS. THEY COULD HAVE SPENT ALL THEIR TIME IN THE POOL. WE WANTED TO GO BACK THE NEXT WEEKEND BUT IT WAS FULL.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"one block from walmart. Nice indoor pools"
The hotel was nice the only downfall was not able to connect to the internet. The internet connection was not good at all the connection kept on dropping. I was not able to connect to the Ipad at all the laptop got alittle but I had to be in certain part of the room and then it kept on dropping I advise the front desk but it still did not get conne […] ction. Read moreGenuine Hotels.com guest review
Everything was fine except for the noisy "compressor" (my best guess) that woke me up in the middle of the night.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Ideal for families very convenient"
Very clean and indoor waterpark was perfect for kids in March!Genuine Hotels.com guest review
"Good for family"
It was nice to have the kitchen. We didn't use the water park.Genuine Hotels.com guest review
"Good Location, peaceful and relaxing"
enjoyed our stay, nice cozy room, loved the balcony. Very nice people and helpful. Could use a little more parking spaces. will stay again in future.Genuine Hotels.com guest review
great.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Big rooms, limited services"
There's definitely a condo mentality going on at this hotel. The services are limited, but the rooms are pretty big and definitely comfortable enough for our family of four. It made me a little upset when I went to use the gym at 8:00am to start my day and found it didn't open until 9:00am... I waited, then tried to use the treadmill, which was a discount […] model with a loose belt. All the signs around the hotel are written curtly, as if in response to annoying things that customers do, like fail to return luggage carts. The waterpark was in good repair and the kids enjoyed it. If that's the only service you need at this hotel, you will be pleased. Read moreGenuine Hotels.com guest review
"Disappointing"
I can understand the hotel trying to save money by limiting the housekeeping–not making the bed, not exchanging towels, not empytyinbg the trash–but to not replace consumables like coffee is unacceptable. The advice that I could walk over to the front desk, in a different building, in the rain, is not good. They're webpage mentioned a continental breakfast; […] in fact they had no facilities for providing food. There were no temperature controls in the room; when we complained that room was too cold they had to send someone to adjust the locked thermostat in the hallway. Read moreGenuine Expedia guest review
Response by The Resort at Governor's Crossing We are sorry to hear of your disappointment regarding your recent visit. The Resort at Governor's Crossing is a home owner based condominium complex that rents units on an overnight basis. Like most condo/hotels daily housekeeping service is not provided. We offer limited service; the exchanged of used towels and daily trash removal that is collected by the guest. The Resort does not offer a continental breakfast as these units have full kitchens. No where on The Resort's web sites or web sites authorized to list The Resort do we advertise and form of breakfast.
"Great Hotel for Anyone"
We had a wonderful experience. We walked into the room, and were pleasantly surprised at how nice and clean it was. The kitchen was amazing, but there could have been a few more utensils and a bigger trash can. We only went out to eat two times during our whole stay because I was able to cook. There is a walmart right across the intersection, so that […] was very convenient. We only went to the pool area once, and it was alright. We are both 20 though, so for kids it would have been wonderful. The bath tubs are jacuzzi tubs which was also a pleasant surprise. Check in and check out were easy. About an hour after we checked in and got into our rooms, the front desk made a call to our room to ask how we liked our room, etc. I thought that was very nice. The only downside is that the intersection to get to the hotel is always very crowded, and the light takes forever to change. Read moreGenuine Expedia guest review
"friendly worker"
they did not removal the trash for 2 days even not give us the fresh towels daily.Genuine Expedia guest review
"Very Convenient Location"
Our room was very clean, and the resort is well-positioned to be close to the Tanger Factory Outlets as well as many other Pigeon Forge sights. The outside of the buildings leave a little to be desired--it's well kept but very, very plain. I wouldn't recommend if you're looking for luxury, but if you just need a nice, clean, convenient room, this is […] a great pick. Read moreGenuine Hotels.com guest review
"Great place to bring the family!"
Excellent hotel, we will definitely be back. In a Great Location for shopping, shows and delicious food at local restaurants. Super family friendly!Genuine Expedia guest review
"Quality Time with SIsters and niece"
Awesome..Genuine Hotels.com guest review
"room design was great"
enjoyed the stay and I would stay there againGenuine Hotels.com guest review
"Great time"
We only stayed one night but we we very impressed. The indoor pool was great. My 4 year old had a blast. The room was clean and we loved the fireplace. Wish we could have stayed longer.Genuine Expedia guest review
"Great trip"
Great hotel and very clean great indoor pool but crowdedGenuine Expedia guest review
"Nice stop-over"
We stayed overnight at the Resort at Gov. Crossing to check it out for an upcoming spring/summer vacation. We were very satistied with the suite and location. This is where we will make our future plans.Genuine Hotels.com guest review
"Perfect for shopping trip"
This hotel is the best in pigeon forge!Genuine Hotels.com guest review
"Family fun"
Fun for families..waterpark awesome...bring food...fridge and microwaveGenuine Expedia guest review
"Great place to stay for a family."
A "hotel room" with convenience of kitchen and laundry in the unit was appealing enough for us that we extended our stay. The indoor pool with big slides and a floating crocodile keeps kids entertained for while. BW3, winery, shopping malls, Walmart nearby was also convenient. The front desk staff is friendly yet professional. Overall a good experi […] ence. Read moreGenuine Expedia guest review
"Great location, great for families"
The full kitchen was a nice feature and the location is fantastic. Elevators very slow but otherwise it is a nice place.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great place for a family."
Great area of Pigeon Forge, Sieverville. Staff were great. Great place for a family to stay with the small water park indoor/outdoor.Genuine Expedia guest review
"Perfect for the Extended Family Vacation"
Kids loved the indoor water park and the pirate ship playground. Adults loved having separate rooms for everyone. It was close enough to everything in Pigeon Forge and Sevierville. The shoppers loved the close vicinity to the giant Tanger and the Walmart. The driver loved the easy access back road to Dollywood. The full kitchen with all necessary appliances, […] dishes, pans, and silverware made for some inexpensive meals. The washer and dryer in the room was great! And the price, easily less expensive than getting two hotel rooms, and with the convenience of it being in one condo. Not perfect - they could have been a little more on the ball in terms of having the rooms fully ready to go with lights working among a few other small issues, but overall, this is definitely worth remembering for the next time we go to the area. Read moreGenuine Hotels.com guest review
"Sleep and Shop!"
The sofa sleeper was terribly uncomfortable. That was about the only problem we had. It was a great location and well priced for a girl's getaway weekend of shopping.Genuine Expedia guest review
"Nothing to get excited about"
The hotel was very clean and would be great if you had children, great water activities. Staff was nice enough to move us to a quiter room away from dual entrance and elevator. Rooms were out dated, they need to be updated. Too much brass.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The only bad thing is that we did not get our room cleaned. We only got clean towels & trash emptied. I know they are short handed, but a clean room is nice when on vacation...Genuine Hotels.com guest review
"Stay somewhere else"
My first impression from looking at it outside was it was nice.....then I walked in. Behind the counter were some young folks who were more interested in gossiping to each other rather than greeting me. When I was finally acknowledged at least the young lady that checked me in was somewhat friendly. The green dots all over the lobby are quite confusing […] and really just seem all together out of place. For the price I paid, I expected at least a clean room. The room was dated. The bathroom tile appeared as if it had never been cleaned. The carpet was dingy and dirty. I was scared to even sit on the couch as it appeared just as disgusting as the floor. Trust me, stay somewhere else! Read moreGenuine Hotels.com guest review
"Good family hotel."
Good hotel for families. Kids loved the waterslides. Kitchen was well equipped and clean.Genuine Expedia guest review
"Excellent Place for the Money"
We liked everything except the utensils in the kitchen, they are kind of worn out.Genuine Expedia guest review
"AMAZING HOTEL!"
Great hotel! The only thing I had an issue with was we couldn't turn the air down any. They had it locked on 68, but it was REALLY warm in there for us. We opened the doors to the patio & we were fine. We also had an issue with the TV remotes not working, but we called down to the desk, and they sent someone up right away and got us new remotes that […] worked the TVs. The hotel was VERY nice, & very clean. The staff was exceptionally nice. They also have an awesome pool area, kids play pirate ship, AND an indoor water park. I can't say enough how much I loved this hotel. If we're ever back in the area we will most def. stay at this hotel!! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
although we stayed one night it was very nice, ecellent locatiionGenuine Hotels.com guest review
me and mine kids love it.we have no complants about the hotel.we will go back to that hotelGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice Resort"
We had a balcony which you could get to from the bedroom or living room. Problem was THERE WAS NO SCREEN DOORS. The weather was nice and we wanted to leave the doors opened but we didn't want the bugs and flies coming in.Genuine Expedia guest review
"Our new "GO TO" place to stay in Pigeon Forge!!"
First time we had ever stayed here and loved it. Plenty to do for kids. Great place to stay for families. Rooms were clean and spacious. This will definitly be our go to place when we head south to Pigeon Forge!!Genuine Expedia guest review
great very nice hotel.the room was great very cleanGenuine Hotels.com guest review
"Great for a family."
Very fun for families. Pool areas were a lot of fun.Genuine Expedia guest review
"Our family loved it!"
2 bedroom suite was huge! Room was clean. Bed and pillows were comfortable. Our floor was quiet. The pool facilities are GREAT!! Great family atmosphere. We had a pleasant stay and will stay again! Thanks!Genuine Expedia guest review
"Labor Day Get Away"
I traveled with family ranging from a toddler,a senior in h.s,a senior citizen and several in between. The room was very nice and accommodated us well.Genuine Hotels.com guest review
"Great Getaway"
Check in was easy.. Given coupons to attend Comedy Show and other events in the area. Favorite restaurant TGI Friday's was in walking distance. The hot tub was great and able to enjoy without a large crowd. Everything was great but wish my room had a balconyGenuine Expedia guest review
"Great place to bring your kids"
Close to great restaurants and shopping. Great place for families to stay with kids.....except would have liked for housekeeping to at least make our bed every dayGenuine Hotels.com guest review
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