The Westin Alexandria

The front desk staff, bartender (John), and the afternoon shuttle driver were amazing! They were so helpful and friendly. The hotel restaurant’s food was fantastic. My only gripes were, the valet saw me park and he waited for me to get out of my car and unload my own luggage. My hands were very full and I would have appreciated his help. The room was […] very hot. The room did not keep a consistent temperature. The TV remote did not work. I left a note for the housekeeper and they never fixed it. There was hair and spots on the comforter. The gift/snack shop was never conveniently opened. When it was opened, the attendant spent most of her time talking on the phone. I did not know if she was talking to the person or me on the phone. It was very rude. In addition, what hotel does not have vending machines! Every time I wanted a soda, I had to go down stairs to the shop and wait for her to come back. It was very inconvenient. I would have rated the hotel lower, if I did not have a great experience with the front desk staff, John, and the afternoon shuttle driver. Read more

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Genuine Hotels.com guest review

Great stay, clean room & great valet service!

Genuine Hotels.com guest review

In general is OK . Bed is good. Employee is nice . However the hotel cost is 209 $ per night but no shower cap, cotton bud for guest. I have to ask for it. There is also only 1 restaurant in the hotel.

Genuine Hotels.com guest review

Stayed on business, and couldn't of asked for anything more. Perfect location for my meetings, restaurant is good, breakfast at club level, etc.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

great

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was only in town overnight to visit friends. Got a great deal on Hotels.com. This was close to everything, The food in the bar was great! Everyone was friendly and helpful with everything I needed: parking my car, calling my taxi, retrieving my car, check-in/out... all was done quickly and easily. Hotel was very clean and the beds were very comfortable. […] I would definitely stay again. Read more

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Genuine Hotels.com guest review

It was a great stay. The breakfast was fresh and delicious. The coffee was nice and hot and the wait staff extremely attentitive = very pleased.

Genuine Expedia guest review

Bathroom cleanliness was so-so. No free Internet in rooms. View is of inner courtyard roof or street. Not worth price but reasonable value nonetheless.

Genuine Hotels.com guest review

greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat

Genuine Expedia guest review

It's a beautiful hotel, very comfortable and they have a really nice bar area with great staff who are extremely attentive and customer oriented. When we're in Old Town Alexandria we always stay at this Westin, plus it's at a very convenient location. The only issue we had this time was that they billed us for 2 days of parking/valet service and we […] didn't even have a car. It really pays to review your bill even in a nice place like this hotel is. Read more

Genuine Expedia guest review

Staff was very helpful with all requests. Workout room is spacious with well maintained machines. Shuttle & valet service were excellent. In room Starbucks is a big plus but the breakfast is pricey in the restaurant. Tabletop restaurant is nearby and much more reasonable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed Saturday through Monday and everything was great. The only gripe was the valet parking, The attendants were very nice but the cost was $26 plus tip...a little pricey for my tastes.

Genuine Expedia guest review

We come as a family here for Thanksgiving every year as other family lives close by. This is a high-end hotel and it shows. The lobby is magnificent and there is much attention to detail. The room service is prompt, if a bit pricey, but keep in mind this is a Westin. The restaurant and bar are excellent and the indoor pool is quite nice. Definitely […] worth the money! Keep in mind that parking is limited and the hotel charges an additional $26/night to park in their garage. The valet service is exceptional though. Read more

Genuine Expedia guest review

Not so clean for the price of the of hotel room. Overall the neighborhood area was wonderful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If you want to enjoy your Washington DC experience, this is the perfect hotel to make your base. safe easy walking distance to a variety of coffee shops, cafes, Whole Foods (with an excellent breakfast, lunch or dinner and sit down seating), and several mini parks to enjoy. Transportation could not be simpler as the Metro is a short walk away for any […] DC destination plus a free trolley will take you the length of King Street with all the great shopping and restaurants. The Metro is also bus central so we took a short bus ride to the laundry mat. The room was amazing.... so quiet. Really enjoyed the mattress and pillows as we were really tired from all the museum walking during our three week stay. The staff was professional and very nice. Totally arranged a wonderful side trip to Cooperstown during our stay. As an added plus, we were there during Hurricane Sandy and we had to look outside to even know there was anything going on. We never lost power but the management had slipped a letter under the door that morning explaining how they would deal with any emergencies, very comforting. Read more

Genuine Expedia guest review

breakfast and wifi is included, which is good! also they have quick service! i highly recommend this hotel!

Genuine Expedia guest review

The hotel is really pleasing, however the only parking availabe is the valet parking which cost $26 per day. So, I think one needs to add this to the hotel nightly rent. Staff are OK I guess. Amenties are good.

Genuine Expedia guest review

Did not get up my wake up call, luckily I had set my own alarm or I would have missed my flight. needs better service for the amount paid for room

Genuine Expedia guest review

Great hotel... however, don't be deceived by low ball pricing. They charge extra for everything, starting with parking at $26 per night! Fortunately, toilet paper was included.

Genuine Hotels.com guest review

Room was clean, comfortable and trendy - nice. Hotel was well kept. Free shuttle to Old Town very convenient. Metro stop convenient. Only issue we had was curb service was not consistant.

Genuine Expedia guest review

Very nice room and hotel staff very nice. Was not impressed with the valet parking.

Genuine Hotels.com guest review

We were disappointed in our recent stay at the Westin, Mostly because the lack of professionalism in the staff.

Genuine Expedia guest review

The hotel was clean and every one was nice. I like the room the service. Everything was great. And I will go again. I hope the stay the same.

Genuine Expedia guest review

John the concierge was so incredibly helpful! He helped us everyday and never let us down with either things we had to see or restaurants that weren't on the beaten path. The room was clean (had a little wear and tear) and the staff was friendly.

Genuine Expedia guest review

The hotel location is in a nice area and still close enough to old town to enjoy the shops and restaurants. The shuttle service is a nice touch if you don't have a car. Arrival and check in was very smooth and the service was great. The room was comfortable and in good condition. The checkout was a little dissapointing however. We called to the front […] desk to have our car pulled up since we had an early flight out of DCA and were trying to depart the hotel at 4am. After calling twice to the front desk with no answer we gave up and proceeded down where we found the front desk area empty. Fortuately on the way to the elevator we ran across the valet parking attendant who was sliding hotel bills under doors on our floor. He was able to meet us in the lobby and pull up our car with only a slight delay. Read more

Genuine Expedia guest review

The staff was extremely accommodating and friendly. Everything was great with my room, but there was a mix up with the Westin shuttle we reserved to take the bridal party to the wedding venue. The bride had reserved and paid for the shuttle to take us to the venue, and even though several of us confirmed this, the shuttle driver was confused that he […] was supposed to take us at a certain time. We were able to catch him before he took off with some other guests of the hotel, who were not related to the wedding. Read more

Genuine Hotels.com guest review

The hotel was nice, however room service food trays weren't picked up and remained in the hall for my 2 day stay. The pillows were not firm enough and the breakfast buffet was overpriced.

Genuine Expedia guest review

Class hotel with extremely professional staff. Close to Old Town shopping district, and even closer to Metro transit into Washington DC.

Genuine Hotels.com guest review

Great service. Shuttle timely and easy to use - both to the metro and to King st. John, the concierge, was superb. Queried our dining interests and gave us recommendations that were perfect - both in Alexandria and in DC

Genuine Hotels.com guest review

very quiet and clean location. close to metro and King St. excellent management. enjoyed being there.

Genuine Hotels.com guest review

Stayed 7 days at this hotel. Very close to King Street & all the sites in DC! Staff was friendly & accommodating at all times. Only suggestion was some additions to menu in restaurant for those that spend a week there. Otherwise my stay was perfect!

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were disapointed with this hotel. Not up to the Westin standard we are used to. The Valet service is chaotic at best, with very few english speaking valets. Not a great way to arrive. The room was o.k. Their "dream beds" had filthy comforters and had to be replaced along with all the linen. We asked for the room to be cleaned again before we unpacked. […] We had already paid for the week and felt trapped. The indoor pool was cloudy and very disapointing. Took one look and left. No pool time on this vacation! Substandard meal at Jamison's and unfriendly wait staff. Starwood needs to put pressure on this location or remove the Westin name, because it is very misleading. Next time we are in that area, it will be the Embassy Suites around the corner! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were refugees from the storm that left us without power in 99+ temp. After 3 sleepless nights, made a reservation at the Westin nearby and couldn't have been more pleased. They honored our request for a quiet room and upgraded us to the executive floor. The room was large enough for two comfy chairs, we lounged on the king-sized bed, and enjoyed […] catching up on the tennis matches on TV. The hotel makes a modest attempt to be "green" with some recycling and an option to use one shower head instead of two. But they still use individual toiletries instead of wall dispensers and we only found the sign to skip the towel cleaning on our way out. Also, I remain baffled as to the need for such heavy quilts on the bed, which I assume Starwood uses in most of its hotels because they imply luxury, but it requires seriously cranking up the A/C so you don't sweat throughout the night. A lighter version would be perfect. Coffee maker in the room and free water was a plus, although we headed to Starbucks downstairs for our morning java. The breakfast in the hotel restaurant was fresh and yummy but very slow service. Good atmosphere for a business meeting but probably not a good choice if you are in a rush. Read more

Genuine Expedia guest review

Clean, comfortable, and accommodiating. Will stay here again!

Genuine Expedia guest review

My only complaint was the exorbitant $35 charge for a 5 minute phone call. I was shocked that they would gouge a customer like that. The hotel was beautiful, the staff very helpful and the gym was especially nice for a hotel.

Genuine Expedia guest review

I arrived at the Westin Alexandria just after a catastrophic storm struck Virginia, DC and Maryland in June 2012. Power was out to 3 million families. The Westin staff (especially concierge, John!) took care of people and animals fleeing the storm. Aside from the room service food (which was awful), everything and everyone at the Westin made me feel […] at home (and Westin is my home away from home, for I travel a great deal and am an SPG member). Thank you! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel. Only 2 complaints-could not lower A/C below 68 and the on-site restaurant had ridiculously expensive breakfast menu.

Genuine Expedia guest review

Great location. Great upkeep with the hotel. Front door staff and housekeeping very polite.

Genuine Expedia guest review

I enjoyed it immensely. Do not like, nor can I sleep on feather pillows. In addition, they are horrible for support of your cervical spine. Other than that, the hotel was great; my first time in a Westin. And yes, I do know what I'm talking about. I'm a Chiropractor. Cheers, Dr. HD Hadley, CACCP

Genuine Hotels.com guest review

Although this hotel is not located in DC, this hotel is worth "SUPERB". Clean and quite place provides a great shelter for the tired travelers. Also you can enjoy nice restaurants at Alexander port and Mart like Wholefoods with cheap price.

Genuine Expedia guest review