Charges may apply, see hotel policy below
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Late check-out can be arranged for an extra charge of USD 75
Valet parking costs USD 15 per night with in/out privileges
Air conditioning is available for an extra charge
Rollaway beds are available for USD 25 per night
Breakfast is offered for an extra charge of USD 17 per person (approximately)
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 12.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 12.95 for 24 hours (rates may vary)
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| Sleep well |
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| Freshen up |
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| Stay connected |
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| Other stuff |
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Late check-out can be arranged for an extra charge of USD 75
Valet parking costs USD 15 per night with in/out privileges
Air conditioning is available for an extra charge
Rollaway beds are available for USD 25 per night
Breakfast is offered for an extra charge of USD 17 per person (approximately)
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 12.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for USD 12.95 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"ok, but overpriced"
overall and ok experience.Room was clean and spacious but feel it was overpriced.Genuine Expedia guest review
"Great new hotel....customer needs work."
We were in awe of the hotel, its decor, cleanliness and amenities. The customer service was awful! It started with not filling our request for two beds...the guy at the front desk told us that's "never guaranteed", then when we requested a roll away he automatically said they were out of those as well. After some discussing and checking he said he'd […] found one and have it sent right up....we never saw it. The next morning we had requested breakfast between 8:45-9am, finally at 10am we called down and they said it was on it's way. For dinner that evening room service said our meal would be delivered in about 15 mins....45mins later still no dinner. It was just always something! It'll be ashame if this beautiful hotel goes to waste bc of it's poor customer service. Oh yeah, and we paid a pretty penny/night for this bad service! Read moreGenuine Hotels.com guest review
"Whisper and Sleep."
I originally reserved a king, when I got them at 10pm (way pass the 3pm check in time) my room wasn't ready. They sent me to my room with the keys, except the cleaning staff was still in there cleaning it. You would think if they check in time was 3pm, the room would be ready at 10pm when we checked in. So, they ended up sticking us in a double instead […] of king, which was fine. It was spacious and very nice. However, the walls in this hotel ARE VERY THIN! We could hear the guy next door snoring and the security guy came up and told us we were being "too loud" when all we did was talk and watch TV at a decent volume. We had to whisper all night, which is asinine. Other than that, the rooms are super nice and clean. Read moreGenuine Expedia guest review
"Service"
Nice new property but service needs work--missed wake up calls--overall good experienceGenuine Hotels.com guest review
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