4.0
out of 5
Excellent
(359 reviews)
(Neighborhood average
3.9)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
The customer service here was fantastic! My travelling companion and I had an unexpected event come up and we cancelled 3 of my 4 nights staying there... due to that. The night before we were due to leave, we found out that we could in fact stay in the Portland area. After my first night's stay there, I spoke with a Dianne in the morning and she was absolutely fabulous! She not only helped us to get all of the remaining nights there at a great rate. The room itself was great as well. However, the heating system was a bit loud and whenever we opened the outside room door, the plastic cover for the light in the ceiling would suction and create a loud noise. I WOULD BOOK A STAY HERE AGAIN!!!! Reviewed by a Hotels.com guest on Mar 8, 2013
