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Location.
Situated in Garland, Days Inn Dallas Garland West is close to Amberton University. Additional area attractions include Dallas Arboretum and Botanical Garden and White Rock Lake Park.
Hotel Features.
Days Inn Dallas Garland West has a spa tub, a fitness facility, and a seasonal outdoor pool. The hotel features business amenities including a business center, small meeting rooms, and a technology helpdesk. Guests are served a complimentary breakfast each morning. Additional amenities include multilingual staff, laundry facilities, and coffee/tea in the lobby. Guest parking is complimentary.
Guestrooms.
The 45 air-conditioned guestrooms at Days Inn Dallas Garland West include coffee/tea makers and complimentary weekday newspapers. Televisions are equipped with premium cable channels and DVD players. All accommodations provide desks and multi-line phones; free local calls are offered (restrictions may apply). Bathrooms offer bathrobes, makeup/shaving mirrors, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast each morning.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Never going back!!!"
The roof was leaking right inside the main door (it had not been raining). The pool was labeled as being open (it was closed for inspection). Staff were not the most helpful. Overall cleanliness of the hotel was two thumbs DOWN. Never going back!!!!!Genuine Hotels.com guest review
The room was ok for the price , but the breakfast was horrible . They were out of orange juice , out of apple juice , toaster and microwave did not work . We told the desk clerk and he came out push the same buttons we did and confirm if was not working , then went back to the front desk . ( really ) I put a 1.25 in the soda machine and did not get […] a soda . I told the guy st the front desk and he said sorry I can't help you , that's not our machine . (Wow) Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"DON'T STAY HERE"
RIGHT NEXT TO THE TRAIN TRACKS. TRAINS COME THROUGH AT ALL HOURS OF THE NIGHT. NO SLEEP AT THIS PLACE.Genuine Hotels.com guest review
"awfully rude"
The front desk employees are rude, never picks up the phone and just has horrible customer service.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Scary Stay"
We booked a room here because the sight indicated that it was close to the Hospital. This hotel was in a bad area of town. Parking was a nightmare due to the fact that a limousine service was being run out of this establishment. There was no AC in the elevator and it was extremely hot. Our room reeked of burnt popcorn and the safe was broken. We were […] refused extra pillows and blankets. The bed was rock hard. Breakfast was a joke. There were guests fighting over the little bit of food that was available. The pool was filthy and the vending machines were out of order. We were rudely awakened before 9am by the cleaning service even though we placed a do not disturb sign on the door. We had to continuously go to the lobby to get WiFi because the signal was not strong enough in our 3rd floor room. The staff was either rude or non existent. This was one of the worst experiences I have ever had at a Days Inn. Extremely disappointed and would not recommend this hotel to anyone looking for a comfortable stay. Next time I will pay the extra money for a better hotel. Read moreGenuine Hotels.com guest review
"Don't stay here"
There were cars broken in to in the parking lot, as well as a questionable group of people around this hotel. I seriously considered going to a different hotel and losing the money I spent on this reservation.Genuine Expedia guest review
"Not as expected"
You get what you pay for! The room smelled like cats and looked like it had not been vacuumed in months (around the edges). The pool appeared to have a film on top, even my teenagers did not want to risk it. On top of that, I did not sleep well because I did not feel very secure in this location.Genuine Expedia guest review
"dont stay here!!!!"
first thing..had to settle for two beds in my rm. then it was an hour at the chk in cntr while the mngr was on phone waiting to get my key(the mngr was so much otherwise occupied that he gave me a non smkng rm that had yet to be cleaned). then the next morn when i went down to the lobby for coffee ond oj i had an altercation (right in front of the mngr) […] with the maint man. WOW...these people really dont put the guest first..they actually dont care if you stay or not. take my most sincere advice..DONT!! Read moreGenuine Hotels.com guest review
never come back ! Horrible services.Genuine Hotels.com guest review
"Worst service"
I don't suggest this hotel to anyone. Person at front desk at night was not friendly and complete hotel stinks...bed was not clean...there was bed bug as well...Genuine Hotels.com guest review
"DAYS INN DALLAS GARLAND WEST"
WE CALLED TO GET AN IN-DOOR POOL AND SPA AND THEY SAID YES WE HAVE ONE.. WE SHOW UP AND THEY ARE BOTH OUTSIDE. EVEN WHEN WE ASKED THE 2 PEOPLE AT THE FRONT DESK FOR AN INDOOR POOL THEY POINTED TO THE OUTSIDE POOL AND SAID YES WE HAVE AN INDOOR POO. ""REALLY""Genuine Hotels.com guest review
"AWFUL DRUG ADDICT AND LADIES OF THE NIGHT HOTEL!"
This place NEVER SLEEPS!!!! The walls are sooo thin we could hear the working girls next door to us all night. The owners refused to move us to a different room simply bc that's not a "major concern ". The doors slam all night long and the cops had to be called by the owners twice in one night. DO NOT TAKE YOUR FAMILY TO THIS PLACEGenuine Hotels.com guest review
"Horrible experience"
hotel is loud, staff is rude, very unpleasantGenuine Hotels.com guest review
"Days inn in garland texas"
This hotel charged me and have not removed the charge nor will let me know y they charged me on top of hotels.comGenuine Hotels.com guest review
The room they gave me was suppose to be a non-smoking room, but you can tell from the smell that someone smoked in the room. I asked for a new room, but the person at the counter stated all rooms are filled. The rear staircase smelled of curry through the whole time we stayed there. I stayed for 3 nights and the whole entire time there the internet […] was available only a few hours. Front counter stated there was nothing they can do, yet they advertise free wi-fi as a feature. Read moreGenuine Hotels.com guest review
"Management not very friendly"
Management act like they were over worked and didn't want to smile or greet guess. The Maids were nice and were better than Management.. I had to change rooms 3 time do to problem with AC and other things. Was a nice hotel at one time. Will not be going back to this hotel and I hate that because I feel safe in that area.Genuine Hotels.com guest review
"The Days Inn in Garland Tx"
The staff was rude. The ac in the room would not work properly and they refused to change my room. The toilet backed up and I had to go get the plunger and do it myself. The plunger has feces on it before I used it. The pool was dirty, and the hot tub did not get hot. I would not recommend this hotel to anyone!Genuine Hotels.com guest review
"overflow toliet"
The toliet overflowed. at 5 in morning I called the desk. They said I would have to come and get the plunger and fix it myself. I would have expected someone to ride up the elevator and at least hand it to me,, I was not happy at all. After plunging and using all the towels to clean it up my day was ruined.. Do you only have one person working at that […] time of the morning ??? Read moreGenuine Hotels.com guest review
Train runs next to hotel several times a night. Wireless net access very poor.Genuine Hotels.com guest review
"False Advertisement"
I booked my reservation through the hotels website, the hotel said it had a dvd player, bathrobes, and a price difference between the queen beds and a king w/ living area. When I got to the hotel everything was fine with checkin, but when I got to my room there was two queen beds instead of the king that I reserved, which is fine is 1) you tell me when […] im checking in that there is a shortage on rooms or 2) dont argue with me about the price difference I booked it at online. Whenever I walked back up to the two queen bed room, I had realized that there was no DVD player, in which I had rented movies to watch. I had gone back down to the counter to cancel because of the room mixup and dvd player issue, and the hotel clerk told me there was no way the website said there was a dvd player or a price difference on the room. When I offered to look up the website on my phone in which the room was booked the clerk then started saying he would take someone elses reserved king room and give them the queen as long as I didnt cancel. Im not the type of person to complain as long as your an informative clerk. I will never book here again, the whole hotel either smells like body odor or very pungent cleaner. Past reviews told me about the dryer sheet in the a.c intake (thanks for the tip). Under different management this would have been a pleasant stay. Read moreGenuine Hotels.com guest review
"No customer service whatsoever. Avoid at all costs."
This hotel was quite nice building wise, but the quality of customer service was non existant. I arrived late and the night receptionist took forever to open the door, yawning and stretching for a few minutes behind the desk before hitting the button, while I stood there laden with luggage, Then, once inside, was told my requested room had been given […] to someone else with more yawns. I was woken early by housekeeping despite putting the sign on the door to not disturb. Housekeeping were inceredibly noisy in the corridor outside the room for the rest of the morning and once downstairs, there appeared to be family members and children of staff playing and running around reception makin lots of noise. The only person on duty was an older aisan lady who seemed busy cleaning up and seemed irritated at being asked for the internet code, which then did not work. The staff all seemed to be more concerned with cleaning and talking amongst themselves then with talking to guests and the whole stay was horrible. The air conditoner in my room was faulty also and I would not recommend this hotel at all. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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