2.3
out of 5
Fair
(217 reviews)
(Neighborhood average
3.6)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
We really enjoyed our stay.. Everyone, especially Kelly and Don who served us at breakfast were really excellent. The only persons who lacked some genuine... engagement were the front desk staff. Though not inappropriate, many seemed detached. Also, when we were able to get an upgrade room on arrival, I did not understand why the $20 per day needed to be in cash rather than on the credit card. Further, the surprise hotel fee if $60+ when we checked out was not expected and, though paid, I am not sure what it was for. Shouldn't that be included in the cost of the room per night? by SD from Queens, NY on 03/13/13
