Extended Stay America Boston - Danvers

This hotel is clear employ being used as a welfare hotel! It looked to me as though at least 80% of the residents were on some sort of state assistance. Children were allowed to freely roam the hallways unsupervised. One evening I had a knock on the door and when I answered there was no 9one at the door. All nights were filled the sounds of crying babies […] and children running up and down the hallways. The telephone and TV remote did not work and when I reported the problem I was asked if the phone was plugged in. When I advised that I already check and verified the phone was plugged in, nothing else was done. No one cleaned the room for the entire time I stayed at this hotel. Numerous time I would try to speak with someone at the front desk and no one was present to cover the front desk. There were numero9us sign up sheets for the local food banks and school bus schedules. If you are going to ask for market rates for this area you should no subject those paying these rates to these conditions. Read more

Genuine Expedia guest review

Did not work went to front desk told them they said they would send a maint person to fix it no one ever came.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

While it was nice to have a kitchenette (which we didn't use), the hotel smelled of weed and cigarette smoke. The walls were not well insulated because we could hear our neighbors taking showers and talking. It is located in a sketchy area, and we will not go back because we felt uncomfortable.

Genuine Expedia guest review

No local sports stations and tv was very small. Not very good for more than one night

Genuine Hotels.com guest review

The guests I sent there were not happy. Described the hotel as "rather seedy," with a bad odor in room, etc. They ultimately left and chose another nearby property.

Genuine Hotels.com guest review

ROOM SMELLED LIKE SMOKE. MOVED TO ANOTHER "ROOM......STILL WREAKED OF SMOKE. WOULD NOT WISH THIS EXPERIENCE ON ANOTHER.

Genuine Hotels.com guest review

Got charged 2x when they "FIXED" our room issue. Room was dirty and beds were not comfortable.

Genuine Hotels.com guest review

We had reservations and were taken to dirty room--bed unmade, filled waste baskets, dirty towels. Taken to 2nd room and it was exactly the same as the 1st. We reserved queen bed and were put in manager's room with 2 single beds. They called them double but they were single. Two people could not have slept in one of those "double" beds. If we wanted […] 2 "double" beds, we would have said so. We were told that housekeeping had gone home. We would not stay here again, nor would we recommend it to our family & friends. Read more

Genuine Expedia guest review

Issued key would not work. Returned to desk and told to "push til clicks." Did; still not work. Was keyed in and then desk person left to get new key card for me. Entered room to find bed cover down, bed clearly used; fire alarm on table. Desk person returned and had a "oh, this was a maintenance request room and shouldn't have been in system." Went […] to new room. One hour later, someone tried several times to get in room - key insert, push handle, I yell out. They leave. Phone rings and i"m asked to identify myself. Do. "Sorry, I didn't enter you into the new room." They had rented the room to another person. Finally settled into room do discover window curtain non-functional (got on chair and fixed rod above window myself); stepped barefoot on two metal, readily "vacuumable" objects in front of dresser (was room vacuumed?); found large water bottle from previous room occupant on floor; light next to bed not plugged in and had to move nightstand to plug in. Pretty unimpressive quality; would have appreciated some recompense and would have been wise on their part. Read more

Genuine Hotels.com guest review