Holiday Inn Boston Bunker Hill Area

Had to go to 4 ice machines to find one that worked. No decaf coffee available in the morning, generally too high priced for this kind of service.

Genuine Hotels.com guest review

I stayed at the Holiday Inn with my son on New Years Eve, I live in Somerville so we stayed there to do something fun like go swimming.The pool was not open during the day the hours were 6:30 AM -10:00 AM and 4:00 PM - till 9:00. My plan was to eat breakfast, we did it was OK only because I had a free coupon for breakfast other wise it was terrible. […] Than we were going to swim before checking out. My 11 year old son went to the front desk to see what time the pool was going to open and they told him it was closing in ten minutes. He and I was very disappointed and checked out before the check out time. The manager said we could come back to use the pool at 4:00. I just wish they mention the pool hours before I booked and paid in full for the room. Read more

Genuine Hotels.com guest review

Very poor service. I had to ask four times for them to turn the heat on in the exercise room at 11AM on Sunday. Someone finally came over at 11:30 and the problem still wasn't fixed. My internet was out and it couldn't be restored and their business center consisted of one computer in the main lobby which was in constant use. The hotel bar was closed […] Saturday night for a private party. We checked in around 8pm Saturday night and no one to help with our luggage. I've had good luck with other Holiday Inns but not this one. Read more

Genuine Hotels.com guest review

The hotel is clearly falling apart. The curtains and furnishings are full of holes and stained. The bathroom and fittings were filthy.

Genuine Hotels.com guest review

Hotel is in a run-down neighborhood and it is not worth the amount being charged. Most of the staff were not friendly at all and cleaning crew were not thorough. In fact they did not clean my room at all on one day.

Genuine Expedia guest review

They allow indoor smoking.. the room was billed to have a sleep sofa.. the mattress was worn and flat as a pancake.. next day we left the linens on the floor and closed up the sofa. The maid left them there. The restaurant was less than disappointing, even a simple breakfast was lacking.

Genuine Expedia guest review

I booked this hotel based on star rating and advertised proximity to Universities in Cambridge. The closeness may be related to how the crow flies, but not at all by car or walking - not that I believe that I would reach any of the schools alive if I walked in the neighborhood... The surrounding neighborhood is downright shady, so don't even consider […] this hotel unless you have a reliable car. The hotel's building is OKish - a la par with older Holiday Inn properties. The only nice part of the hotel is the newly-renovated pool, but check on its limited opening hours! Service is very poor, hotel food is bad, and managers are rude. My recommendation is to spend a few extra dollars for a Cambridge hotel and save yourself a lot of aggravation. Read more

Genuine Hotels.com guest review

It was lousy. We got no sleep the last night because of a party next door, which began at 2AM. We complained to the front desk but nothing happened. We called again and the front desk actually argued with me saying they could not find a party. I can barely hear the front desk over the phone because the party was so loud! I told them to come to my room […] because the party must be there since it is so lound in my room. Anyway, even after the front desk finally found the party it continued. Additionally, when we atre in the restaurant the service was absent. At one point no one who worked there was even in the dining room and we sat for about 10 minutes before someone actually took our plates away. Read more

Genuine Hotels.com guest review

never stay there again have never been treated so badly by holiday inn anywhere before

Genuine Expedia guest review

Attended a function there when I turned down the bed there was what could only be described as dried feces on the sheet ended up sleeping on top of the comforter for the night almost left all together but it was late.Too bad because the resturant was very nice and the function was nice as well.

Genuine Hotels.com guest review

I selected this hotel over multiple other options in Boston due to the fact that the hotel had a pool and whirlpool. When I arrived both were closed due to construction. My room was in an odd location, even though the hotel did not appear to be filled to capacity and there was this weird rumbling sound all night. I never determined where the rumbling […] came from. I only managed to sleep for four hours, and I am an eight hour or more person. Needless to say the next time I will stay in an alternate location, and if I am choosing due to the ability to use a pool and whirlpool I may call before booking. Read more

Genuine Expedia guest review

We REALLY wanted to like this hotel! We had our first baby right before Thanksgiving and so my parents and sister came to town to cerebrate the holiday with us. This hotel is 1.5 miles from our house so it seemed the perfect place to put the family now that our guest room is a nursery. We were also hoping to put my wife's family there at Christmas. On […] the plus side, my family was very insistent that the staff was very nice, apologetic and accommodating and that they no issues whatsoever with service. On the down side, the rooms smelled musty, my mom dropped something and reached to get it and a mouse trap snapped on her finger from behind a nightstand. The shower in the room backed up and disgusting stuff came up the drain - they were switched into a new room and the same thing happened. The third room was OK. In all rooms the HVAC system was super loud and kept my mom awake (along with fear of mice.) At breakfast my sister was served spoiled cottage cheese that was obviously past its prime. The waitstaff was super nice but still it smelled bad and she even nibbled to be sure and it was spoiled. The hotel rates are good for the Boston area but the location is bad if you'll be on foot at all. I think the hotel is OK for a one night, last minute stay but if you are spending a few days or have guests coming it would be better to spend a little more and sleep better. Read more

Genuine Expedia guest review

Had to wait until 5:00 until the room was ready; had to wait half an hour to enter the restaurant for breakfast, then had to wait for the buffet; provided pillows and towels for two (we had 4), and had to go down to housekeeping to get them ourselves; no newspapers available on the weekend (told to walk a block down the street to a convenience store). […] When I first called, was told the hotel was near the subway- it was actually 4 to 5 block thru a "iffy" neighborhood.- and ended up using cabs. Bottom line I ended up staying here during a 2 day Boston visit and needed a surface parking lot (3 18 foot kayaks on the roof). This was the closest to town I could find. I would now consider going farther out of town. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Girl at check in desk, made us feel like everything was an effort. She was reluctant to answer our questions about services and facilities. 2 lamps in the room did not work but maintenance could not fix them or replace them, so we had very little light. The windows did not have solid curtains that covered the windows, so we had the city lights shining […] in all night, then in the morning, the early morning sun blazed in! Dinner in the restaurant was sent back uneaten (they did not charge for it). Breakfast next morning was edible - if you could get served. Service was very slow, then part of breakfast arrived, impossibly sow to get rest, even after many requests, cutlery forgotten. It was, however, walking distance to a train station a few stops from the centre of Boston. Read more

Genuine Hotels.com guest review

We chose this hotel in large part because of the pool and hot tub and arrived at the pool at 9:45am only to be told that it was closed daily from 10am-4pm... this was not listed on hotels.com or on the holiday inn website. A huge disappointment.

Genuine Hotels.com guest review

Ganz untypisch für die USA war das Personal (Reception und Roomservice) trotz vorgängigem Trinkgeld sehr unhöflich und minimalistisch. Das Hotel selber ist OK das Frühstückbuffet OK aber in einem Diner besser.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

予約時、禁煙室を希望しましたが、喫煙室しかないといわれました。ショックでした。ツインをシングルのエキストラベッド付にしてくれないかと提案したところ ＄15/日必用だといわれましたが、交渉の結果エキストラベッド代は無料となりましたが、英語が得意でない人は泣き寝入りでしょうかねっ。

Genuine Hotels.com guest review

Als Zwischenstopp sehr zu empfehlen, da es mitten in einem kleinen Gewerbegebiet liegt.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Das Zimmer war groß und sauber. Die Ausstattung zwar einfach, aber in Ordnung. Zum Übernachten für eine Städtetour gut geeignet, da nahe an der Innenstadt. Die Umgebung des Hotels ist allerdings etwas "schmuddelig". Wir würden jederzeit wieder hier übernachten.

Genuine Expedia guest review