Omni Houston Hotel Westside

This is our fourth time to stay here. We come in to visit with family throughout the year and this is a good hotel that is close to a few of our stops. We stay here during our Christmas visit as well. Always decorated nice and the staff is friendly and accommodating. Bed is very comfortable, room is clean and neither of us have gotten sick from staying […] here like we have at other hotels. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great

Genuine Hotels.com guest review

Located at Katy Freeway with easy access to downtown. Very comfortable bed. Really liked water feature in the hotel and on hotel grounds. Does not offer FREE internet, which is a big minus.

Genuine Hotels.com guest review

The hotel was very nice. The atrium and downstairs is very attractive and welcoming. The food and food service was wonderful. All of the staff were helpful and friendly. The only downside and hardly noticable is the rooms are dated and need to be updated, however they are very clean and the beds are confortable.

Genuine Hotels.com guest review

The only problem with my room was that the heating did not work properly the first night. I called guest services and someone was there within 10 minutes. The problem was fixed quickly, and I slept in comfort for the rest of the stay. Valet service was especially good. Room service got morning coffee to the room as requested. I have stayed here many […] times and have never been disappointed. This is my go-to hotel for Houston. Read more

Genuine Hotels.com guest review

property in need of update but good location and good service, all staff very helpful and responsive. Room clean and very comfortable.

Genuine Hotels.com guest review

Comfortable, clean room - nice in every way!

Genuine Hotels.com guest review

The staff at the hotel was very helpful and considerate, especially the manager of guest services. The rooms were comfortable and quiet. The air conditioning cooled the room well, but it blew right onto the 2 beds in our room, so we weren't able to use it when we slept, which was annoying as I like the "white noise" effect of the blower.

Genuine Expedia guest review

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Genuine Hotels.com guest review

very nice hotel - hair dryer in a bag not mounted (very minor) - no fan in bathroom. A guy from the staff with a clipboard came tapping on doors way too early. I wake to answer the door and he says oh I'm so sorry I'll come back later. Very annoying.

Genuine Hotels.com guest review

The front desk clerks had a bad attitude

Genuine Hotels.com guest review

I thought the hotel was good overall even though we had some air conditioning problems in our original room. They switched us to a different room which was better. Also the parking was a little strange in the rear of the hotel and was a little hard to navigate. Other than that, it's a beautiful property in a good location.

Genuine Hotels.com guest review

Hotel room felt a lot like a Hampton or Courtyard room. The room I was given had a very strange floor plan......almost couldnt walk by the bed because it was so close to the dresser. Room was clean, hotel was nice but not worth the per night price. Hotel staff was very nice and helpful.

Genuine Hotels.com guest review

Nice, beds appear to be old, woke up every morning with back pain( 5th hotel in 3 weeks no back issues until this stay)

Genuine Expedia guest review

This was my 2nd time staying at the Omni in Houston & I was satisfied as always. Very nice hotel but I still don't understand how they don't provide a microwave or fridge for the room. Well if u want to pay a daily fee, they will provide the fridge. Other than that, I love it!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was nice, but bathrooms needed some work.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is nice. The entire week we stayed there, the room only cleaned once (and at my request). I made cleaning request to the cleaning lady, she said "yes" but we came back to a dirty room at night

Genuine Hotels.com guest review

EVERYTHING WAS GREAT MY WIFE AND KIDS LOVE IT

Genuine Hotels.com guest review

Friendly staff, quick access to freeway and close to major restraunt area.

Genuine Hotels.com guest review

Comfy beds. I wish the bathroom had been bigger.

Genuine Hotels.com guest review

No trash cans anywhere, other than that a beautiful hotel.

Genuine Expedia guest review

The room wasn't ready when we got there, but the staff was very pleasant and accommodating about it.

Genuine Expedia guest review

Busy place. Good service.

Genuine Hotels.com guest review

The clerk failed to mention the Omni rewards program along with complimentary gifts, even after I returned my Select guest application. Also, since we checked in on a weekday, it would have been nice to know about the differnts newspapers available and the hours of the hotel store. I admit all of this might be available in the room literature, it's […] so nice to recieve that information by the staff upon arrival. Read more

Genuine Expedia guest review

I have stayed in this hotel perhaps eight times in the last two years. It has never disappointed. The rooms are tasteful and their upkeep excellent. At first, I didn't like the kitsch atmosphere of the atrium and setting. However, the in-door- out door aspect. It is a reprive from the confusion of Houston ooutside. The selection of cable stations is […] poor. Allso, my request to change from a full to a queen bed could not be accommodated. I nevertheless recommend the hotel to anyone staying in far west Houston. Read more

Genuine Expedia guest review

If you must stay this far outside of "Houston," this is a nice place to stay. For me, the hotel was really fine but when I go to Houston, I want to be closer to the restaurants, shopping and all that makes Houston a great place to visit!

Genuine Hotels.com guest review

I had a great stay except my air conditioning unit wasn't working as good and I had to move to another room. The breakfast was superb and so was the overall staff's hospitality. I will try them again in the future.

Genuine Expedia guest review

Except for being by the elevator, we really enjoyed our stay. We would definitely stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was clean and spacious. And the hotel facilities were impressive. We were also very impressed with the professional and attentive service provided by the front desk staff of this hotel. I would definitely return.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was very affordable and a great bargin. The kids swam and roamed the facility. A good stay!

Genuine Expedia guest review

The hotel was very nice. We got a great rate because there weren't many people staying that Sunday and Monday night. We got a free upgrade to a junior suite! The main downside was that the hotel was so large and luxurious, and so few people were there, that it took a really, really long time for the water to warm up. Breakfast room service was delicious […] though. Read more

Genuine Expedia guest review

Desk Clerk was very nice and helpful. If you don't join the rewards program, you have to pay for wi fi and you they charge for local calls. I don't like it when a place nickle and dimes you to death. The only thing they need to work on is that the maid forgot to restock the q-tips and cotton balls in restroom and also, the hotel needs to pay attention […] to routing cleaning. The decorative molding above the the curtains needed to be dusted. It was very very dusty due to the fact that the AC unit blew right on it. Everything else was very nice and they were just putting up the Christmas decorations which were very beautiful. Read more

Genuine Hotels.com guest review

The location was great. It's within driving distance of food, shopping, and freeway access. The inside was very nice and was surprised even with the reviews and pictures. The outside was not like in its pictures but location was fantastic. Room was very comfortable and definately a 4 star hotel. Would recommend this hotel to those who are visiting for […] work and for vacation. This was definately at a bargin price on hotels.com for the comfort and location. Read more

Genuine Hotels.com guest review

Omni Hotel at Westside has very friendly staff and is at a very convienient locaiton in the Energy Corridor with the mall, offices, food places and park nearby. The hotel room do need upgrading though as very basic and most times the ventilation does not work properly, but I will recommend this hotel.

Genuine Hotels.com guest review

Loved the hotel but the location sucked!

Genuine Hotels.com guest review

Sheets had some dark spot/stain

Genuine Hotels.com guest review

No refrigerator or microwave. You would think for paying a high price they would have these things. Other than that we enjoyed it.

Genuine Hotels.com guest review

The hotel service overall was great. My family really enjoyed the food in the restaurants. The staff was very friendly. The only problem we experienced was when a member of the hotel staff smoked a cigarette in one of our rooms. The manager on duty almost questioned the veracity of my statement. I invited him up to smell the room for himself. He declined. […] He did offer to move me to another room, but after unpacking a lot of clothes and setting up my electronics, I declined. I was really shocked that the manager-on-duty would not visit the room. WIth the wide selection of hotels in the area, I guess he doesn't understand that the small things make a big difference. I may think twice before staying at this hotel again, but the staff was just too nice to not return there. The staff really needs to train their manager on providing exceptional service. Read more

Genuine Hotels.com guest review

The hotel was nice, but I felt it was missing a little pampering. The beds were not as comfortable/plush as other hotels I have stayed at, and the bathroom was lacking some updates. Overall, I would recommend this hotel, but myself personally, I prefer a little more extravagance.

Genuine Expedia guest review

When I got in to my room tired and hot; I showered and was going to relax for a bit. I pulled back the sheets and the bed was crawling with red ants. I called the front desk and told them. They immediately got me another room-took my bags for me and were profusely apologetic. I was a little disappointed that they did not at least comp me for the coke […] I had from the mini bar in that room. Room service was quick,friendly and the food was very good. Other than the ant incident I was very pleased with the service and quality of the hotel. Read more

Genuine Expedia guest review

It was ok, except for the thin walls! I could hear the gentleman next door's morning ritual - including hacking & "other" necessary but unseemly habits! Also, charging $9.95 for wi-fi DAILY was ridiculous. The "gourmet" snacks (Rice Krispie Treats?!) were priced ridiculously high! I would stay there again, but only for the convenience. Hampton Inn […] may not be as fancy, but they are much more traveler friendly. Free wi-fi with them ranks high with us. The bartender in the Black Gold Bar was extremely pleasant and attentive. HE rates an A+!! Read more

Genuine Expedia guest review

My husband and I very much enjoyed our stay at the Omni, the staff were helpful and friendly, the room was clean.. we enjoyed the koi pond in the attrium. Overall, a very nice place to stay.

Genuine Hotels.com guest review

Long time since my last time at the Omni. Great that I had the opportunity to go back there. Though have been many times in Houston I didn't return to the hotel b/c the last time I was there I thought that it was far away from everywhere. Now that I am very familiar with the area and the city has expanded that much, location is not longer an issue. […] You can get everything and in a close range (of course you need a car in Houston!). I liked it and highly recommend it! the service, the rooms matches the category of the hotel (which I found it is not anymore the case in hotels around Galleria from instance!) Read more

Genuine Expedia guest review