Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 50 per pet, per stay
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Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 50 per pet, per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Doesn't match hotels.com review"
The description that we saw when we booked said balcony, cd player and some other amenities the hotel room did not offer. It was a bit misleading.Genuine Hotels.com guest review
"Terrible quality of room"
I hate to say it, but Hotels.com should remove this hotel from their offerings as I think it does more damage than good for people to stay here. My first experience was the toilet overflowing when I blew my nose and threw one tissue in there. Then, when taking a shower, a pool of water formed all over the bathroom floor. Housekeeping did not replenish […] towels (or the coffee which was annoying). I called front desk to ask if they would deliver a coffee for me to brew, I waited 30 minutes and nothing, called them back and they said I had to call housekeeping myself... Why they couldn't do it for me is a mystery. The hotel restaurant/bar staff was awful. Never behind the bar, waited 15 minutes to be served EVERY time, food was mediocre quality at best. No, I will not be staying here again. Read moreGenuine Hotels.com guest review
"Sucked"
Terrible was only hotel available that night in Houston.Genuine Hotels.com guest review
"close to Redding Center but still not close enough - still a long walk"
beds seemed smaller than normal in a double room. The elevators were ele are ancient & small so getting luggage for our family's week long stay was near impossible. The hotel was full & busy so the elevators could not keep up. The staff even stood waiting forever for elevators. The closest one to our room would not come up to the 4th floor unless someone […] on the 3rd floor was coming up to the 4th. The hotel is not sound proof in any way so we heard street noise all night long. The lawn service starts early in the mornings so we woke up to the noise of leaf blowers. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Could be better experience"
Good location. Hotel has two buildings - one is upscaled, the other is older and in poor condition. Unfortunately I arrived at very busy time when hotel was fully occupied. They gave me room in the old section that was poorly maintained, smelly and noisy at night. It was OK stay, but I will not look forward to stay there again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Needs cleaning and updating bad..."
I chose this place because of the location and it's a Crowne Plaza. It's the worst Crowne Plaza I've stayed in. It's run down and needs lot of updates.Genuine Hotels.com guest review
Service slowGenuine Hotels.com guest review
"No Hot water for a Shower"
Could have been much better , no hot water and when they comp'd Breakfast is was terrible!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Perfect Hotel to stay at if you are attending an event at Reliant staduimGenuine Hotels.com guest review
"Not what I expect from Crown Plaza"
The walls were paper thin. I can could hear coughing as well as conversations. The tub had dark spots as if the person before me had dirty feet and didn't clean it. The outside needs a little updating, the lobby is pretty if you can appreciate antiques. Rooms need a little updating.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Clean hotel and room with good service, however when the air conditioner came on it makes a load vibration noise waking me up in the middle of the night. The other issue came while taking a shower. There was extremely low water pressure and at one point during my shower I lost complete water. I had no running shower water for about 10 seconds.Genuine Hotels.com guest review
"Pathetic service."
There was still 10 minutes left for breakfast time and we had plates in our hands and food on our plates, and the manager comes and says breakfast time is up and asked to return the plates. wow, It was very insulting. i've never been treated like this in the last 15 years of my business travel. I suggest everyone beware of this place. Never going to […] this place ever again Read moreGenuine Hotels.com guest review
"Good Rate, Good Location, Old Hotel"
This is a very nice hotel, the floorplans are excellent, however the maintenance is in need. it doesn't seem like the hotel has been renovated in years. Pipes rattling in the walls when I ran the shower, the room door had play back and forth when shut, we bar sink had rust in the drain. Paint splatter in the dome of elevator waiting area. room service […] tray in the hallway from 12 midnight to 9AM down the hall from me. Front desk personnel were very helpful and polite! Read moreGenuine Hotels.com guest review
The linen on the beds were dirty not sure what the stains wereGenuine Hotels.com guest review
"Excellent Hotel"
The hotel is a little old, but has been updated really well. Would definitely stay here again. Excellent value!!Genuine Hotels.com guest review
Hotel is very old. Not up to date at all. This is a one to one and a half star hotel. Maybe a four star back in the 80's.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"I can carry my own crib up to my room..."
This was the worst hotel ever. Service was terrible. I get to check in and inform the hotel employee I need a crib for my child(only reason I chose it) she tells me that the maids quarters are locked up. I said I still need a crib, she tells me there is no one to take it up for me and that I am welcome to carry it up myself.. Seeing as how I am only […] 120 pounds I declined to hurt myself at my own expence. Needless to say my son slept and I did not. The bed is the most uncomfortable thing ever! I did not feel safe as the door did not close nor lock properly. Security on the building is also lacking. The doors were not locked and open to whoever on the street. Read moreGenuine Hotels.com guest review
"close but no raid"
the room was very very humid and never seemed to dry out, there was a huge roach on the wall which required death by shoe....we paid extra for a balcony pool view and didnt get it....when we questioned it, they asked if we wanted our money back knowing there werent other rooms in town during otc.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not what I expected"
Was put in a less expensive room/tower than what we paid for. Coffee maker did not work. Requested a different one and the replacement was just left on the desk. Old one was not even moved or removed! Alarm clock not plugged in. Maid's long hair found in bathroom at check in and again after one cleaning. Bartenders ignored me at bar for 10 minutes. […] Left property to get service! Dining room service very slow and innatentive. Lumpy covers on bed. Read moreGenuine Hotels.com guest review
"Great for Access to Medical Center or Reliant"
Crowne Plaze is conveniently located only minutes away from the Texas Medical Center or Reliant Stadium, and easy to find on the 610 Loop at Kirby. There are a lot of rooms, so they are rarely completely booked, and the rooms are clean and comfortable. Good choice for business or leisure.Genuine Hotels.com guest review
Housekeeping had not cleaned my room at 5PM.Genuine Hotels.com guest review
"Friendly service but don't expect more than that"
Maintenance and condition of the hotel are poor. I had a client meet me there for breakfast and frankly was embarrased. Great location within Houston but you definitely don't want to be outside the hotel after dark. Pleasantly happy my car was still there in the morning. Breakfast buffet food was cold at 9am! Hotel room door would not even shut securely! […] Will not stay there again which is a shame because the staff were so friendly. I'm not sure how this hotel stays open. Read moreGenuine Hotels.com guest review
Room was very old. Beds are TOO soft. No coffee was left for the following morning.Genuine Hotels.com guest review
"just what I hoped for"
I got a great deal on a clean, comfortible room at a prime location near (accross the street) Reliant Stadium!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Needed to be close to the Baylor Clinic."
This place is 10 minutes away.Right across from Reliant Stadium(Astrodome for older folks).For the price it was a deal.Genuine Hotels.com guest review
"Crowne Plaza near Reliant Stadium in Houston, TX"
I stayed for 4 nights due to work. There was a very bad odor in my room. The bathroom didn't get restocked with toilet paper and the parking was horrible. The service was fair. The waiter who brought my room service meal was very pleasant. My bed was comfortable, but my coworkers stated that their beds were very uncomfortable.Genuine Hotels.com guest review
"Hotel smells really bad"
This hotel smells really bad when you get off the 1st floor. The windows in the room don't open at all. Yuck....Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"very well located if your going to medical center"
Stayed on a weekend, the texans were playing that Sunday, and I got charged $20 Dlls for parking because of that. I was a guest with a car, did not go to the game, but I had to pay the $20 , not happy with that policy.Genuine Expedia guest review
The gym there is in horrible condition and the all hotel feels like before bankruptcy ! should be 2.5 stars !Genuine Hotels.com guest review
"Shariff from Jerzy: 4 day stay November"
Great Hotel and service. I didn't ask but would have also preferred a minifridge/microwave. The staff is very friendly and helpful. Lots of parking space available. Great location and access to shops/restaurants. Rooms are spotless. Great shuttle service to and from MD Anderson Medical Center and to wherever else you need to get to around the hotel. […] Shuttle bus drivers especially "AL" was very courteous in the mornings. I definately recommend to anyone staying in Houston. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Worse than I expected but still good"
The building it self was a bit older. The staff is friendly. The room was very clean and nothing was missing. My only problem was that the balcony light always stayed on during the night and it could not be switched off. Also, the balcony door was sealed very badly (almost not at all) so that all the noise from other rooms, the parking lot and the nearby […] highway noise was noticeable... Read moreGenuine Expedia guest review
The hotel overall was good, but the shuttle service was very hit-or-miss.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not impressed"
Older hotel. Not the cleanest, but is ok for a short stay.Genuine Expedia guest review
"Needs improvement"
The room was great although the air conditioning control did not work and it was a consistent 60 degrees in the room. Didn't bother to tell the hotel as I saw lack of proper maintenance in other areas. Two of the cable weight training machines in the fitness room were missing the needed cables. The locker room was very dimly lit, like in a horror movie, […] and really smelled. I didn't go in. The hot tub spa near the pool was not working. I stayed at this hotel because of the advertised amenities, like the 24 hour state of the art fitness center. It is definitely not state of the art.. The pool was freezing cold. The heater was probably broken as well. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"not impressed"
They gave me a room with two full size beds. That didn't work so well for my husband I. We were in Houston for medical treatments and would have preferred more comfort.Genuine Expedia guest review
"need better mgmt"
We checked in at 6pm Sat, went to dinner, returning at 11pm. They had us in bldg 6. We three unloaded the car, and entered a totally deserted looking bldg. Fortunately, another guest was coming down the exit stars into the 'main lobby?"...he told us the elevators were out and that we would have to walk to the third floor. We went back to the car with […] our stuff and drove up the block to the real lobby where a lady was manning the desk. I told her our plight and asked for another room, also relating the story of having the 'automatic door' close on me, injuring my nose and bending my glasses so that another had to drive us to dinner. She was not moved by our plights nor apologized for these inconveniences but did give us another room which was fine. Also the manager I talked to Sunday am when we checked out was a very nice gentleman who also fixed my glasses!Also, the men such as Isaac who were at the door and such were very nice. Read moreGenuine Hotels.com guest review
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