4.4
out of 5
Excellent
(359 reviews)
(Neighborhood average
4.2)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
We were there to celebrate our 23rd Anniversary. It was good. We found a roach crawling on the ceiling and had to kill it. When we checked in, I gave... the desk clerk my blue ticket for the parking which was about $17 and he kind of looked down on us and recommended the FREE parking. I told him no we are fine and would he please charge us. He kind of threw the blue ticket to the side and told us it was taken care of. Went to the room to change and then left for dinner. Our room key would not work to let us out from the parking lot or in when we returned. Had to get help to get them to open the parking arm. I told him about it the next day and due to the roach we found, he comped the parking. But even then he had an air about him that made it feel snobbish. Other than that, it was a good stay. by a Hotels.com guest on 02/17/13
