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All hotels in Houston, Texas, United States
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The Westin Oaks Houston at the Galleria

29.739873, -95.461291
4 stars
5011 Westheimer Road, Houston, TX, 77056 United States ‎1-866-539-0036‎ | Welcome Rewards™

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Lowest price $129
available on 06/18/13
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4.2 131 5

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    Image of The Westin Oaks Houston at the Galleria, Houston
    4.2 out of 5 Excellent (131 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating

    Overview

    Location.
    This Houston hotel is in the city’s Galleria neighborhood, within one-quarter mile of Williams Tower, near Minute Maid Park and BBVA Dynamo Stadium. The adjacent Galleria Mall features 300 shops and restaurants.

    Hotel Features.
    Renovated in 2010, The Westin Oaks Houston at the Galleria has an outdoor pool. Dining options at this 4 star Westin hotel include White Oak Kitchen, serving breakfast, lunch and dinner. 24-hour room service is also available. Amenities include complimentary wireless Internet access, a 24-hour reception desk, a 24-hour business center and a 24-hour fitness center. This Houston hotel includes 93,000 square feet of event space. Self parking is complimentary. The Westin Oaks Houston at the Galleria is a smoke-free property (fines may apply for violations). Pets are accepted with no pet fee.

    Guestrooms.
    Amenities featured in guestrooms include cordless phones, speakerphones, and balconies. Plasma televisions with premium TV channels and pay movies are available in guestrooms. Business-friendly amenities include multi-line phones, wireless and wired Internet access (surcharge), and wireless Internet access (surcharge). All guestrooms provide desks with ergonomic chairs. All guestrooms provide coffee/tea makers and additional bedding/towels. Refrigerators are available on request.

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    Hotel Info: ‎1-866-539-8117‎
    from $129
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Executive Suite One King Bed

    Corner Double

    Traditional King

    Deluxe One King Bed

    Deluxe Double

    Traditional One Queen

    Traditional 2 Queen

    29.739873, -95.461291
    Hotel coordinates:

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    The Westin Oaks Houston at the Galleria
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    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • Minimum Spring Break check-in age is 21 years old.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pet policy - dogs only
    • Maximum number of pets per room: 2
    • Pet maximum weight in lb is: 40
    • Minimum check-in age is: 21

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • Swimming pool - outdoor
    • See more facilities
      • 24-hour business center
      • 24-hour fitness facilities
      • Air-conditioned public areas
      • Free garage parking
      • Free self parking
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 93000
      • Meeting facilities size (meters) - 8640
      • Number of floors - 21
      • Number of meeting/conference rooms - 31
      • Total number of rooms - 406
      • Tours/ticket assistance
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • Rollaway/extra beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Bathrobes
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Dial-up Internet access (surcharge)
      • Down comforter
      • Egyptian-cotton sheets
      • Extra towels/bedding in room
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room safe (laptop compatible)
      • Iron/ironing board
      • Makeup/shaving mirror
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Plasma TV
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • Satellite TV service
      • Shower/tub combination
      • Signature bedding
      • Turndown service (on request)
      • TV Internet access (surcharge)
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Complimentary newspapers in lobby
    • Concierge desk
    • Express check-in
    • Express check-out
    • Multilingual staff
    • Porter/bellhop
    • Security guard
    • Self parking
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Technology support staff
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    White Oak Kitchen - Serves international fare and local beers in a stylish dining area decorated with tiled walls and wood furnishings. Guests can reserve a private dining room for large parties. Open for breakfast, lunch, and dinner.

    Room service is available 24 hours a day.

    Recreation

    A large sundeck houses an outdoor lap pool, and a jogging track is on site.

    Guests can use the 24-hour fitness facilities. An ice-skating rink is also in the mall.

    Four miles away, Memorial Park has 1,400 acres of bike and jogging trails, volleyball courts, picnic areas, tennis courts, sports fields, and an 18-hole golf course with driving range.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Ice skating nearby
    • Pilates classes/instruction nearby
    • Racquetball/squash nearby
    • Swimming on site
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 12 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 12 (for 24 hours, rates may vary)
    • Valet parking fee: USD 30 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum Spring Break check-in age is 21 years old.

    All hotels in Houston, Texas, United States
    Map
      of

    Area map

    A short guide to Galleria

    If you can’t buy it at The Galleria, it’s not made. One of America’s largest shopping centers, The Galleria has roughly 400 stores. Its lowest level features an ice-skating rink, a welcome spot during Houston’s torrid summers. Next door, the beacon of the 64-story Williams Tower serves as compass point for the sprawling city. Nearby, partygoers head for the Richmond Strip’s bars and clubs.

    see all hotels in Houston

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Galleria Mall - 200 yards
    • Houston Transco Tower Heliport (JGQ) - 300 yards
    • Williams Tower - 300 yards
    • The Galleria - 400 yards
    • Uptown Plaza - 500 yards
    • Gerald D. Hines Waterwall Park - 600 yards
    • Galleria - 800 yards

    0.50 - 1.0 mi

    • Schlumberger Headquarters - 1800 yards

    1.0 - 3.0 mi

    • Uptown Park - 1.1 miles
    • Lakewood Church Central Campus - 1.7 miles
    • Houston Greenway Plaza Heliport (JGP) - 1.7 miles
    • Lakewood Church - 1.7 miles

    3.0+ mi

    • Houston Westchase Helipad (JWH) - 5.2 miles
    • Houston Central Business District Heliport (JDX) - 7.9 miles
    • Houston William P. Hobby Airport (HOU) - 13 miles
    • Houston West Houston-Lakeside (LKS) - 14 miles
    • Houston Sugar Land Regional Airport (SGR) - 14 miles
    • Houston Park Ten Helipad (JPT) - 14 miles
    • Houston George Bush Intercontinental Airport (IAH) - 18 miles
    • Houston Ellington Field Airport (EFD) - 20 miles
    • Lake Jackson Brazoria County Airport (LJN) - 43 miles
    • Galveston Scholes Intl. Airport (GLS) - 49 miles
    All hotels in Houston, Texas, United States
    Reviews
    • All (131)
    • Business (18)
    • Romance (10)
    • Family (7)
    • Friends (9)
    • Other (87)
    4.2 / 5
    Excellent

    Score breakdown (from 131 reviews)

    • 5.0
      (64)
    • 4.0
      (44)
    • 3.0
      (14)
    • 2.0
      (7)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      4.4
    • Condition
      4.2

    Reviews: Overall

    The Westin Oaks Houston at the Galleria
    1.0 / 5
    Poor
    "Disappointing weekend getaway"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    I was very disappointed as this did not live up to a previous Westin stay in different country. This was barely above average, I was hoping for upscale hotel and got short changed. Shower in a tub, previous Westin (CPT) dual head shower, heated tiles excellent spa service. The hotel is old, the layout allows for minimal staff interaction. Room view […] of a parking lot, outside traffic and sirens extremely noisy did not make for comfortable nights stay. No pampering and waste of money. Read more
    Genuine Hotels.com guest review
    Response by The Westin Oaks Houston at the Galleria Dear Fringe24, Thank you for taking the time to review your recent stay at the Westin Oaks. We regret that we did not fulfill your expectations. We strive in providing our guests with a relaxing and tranquil atmosphere to unwind in and regret that we did not fulfill this commitment to you. You may be interested to know that we do provide rooms that only have a stand up shower in them, and that all Westins have changed their shower heads to the new Heavenly Rainfall square with detachable wand. We regret that we did not effectively communicate this change to you. We sincerely apologize that the noise from the exterior disrupted your stay and that we did not provide you a suitable alternative to your room choice. While we are considered a convention hotel we do provide in-room massages and all of the Heavenly amenities. We apologize for not offering these services during your stay with us. Should your travels bring you back to the Houston Galleria area we hope to have the privilege of hosting you again in hopes of mending your impression of our hotel. Best Wishes, Jennifer Rincon Guest Relations Coordinator
    1 night trip with friends in May 2013
    Fringe24
    US

    The following reviews were posted by Hotels.com guests from other countries

    The Westin Oaks Houston at the Galleria
    1.0 / 5
    Poor
    "Súper sucio"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Habitacion súper sucia, cabellos en la tina del baño, me queje dos veces y la recamar era tiro alfileres mas de veinte cerca de mi cama y uno se me enterró en la planta del pie, a la salida hable con la gerente,única persona atenta , muy sucio, muy sucio hab 503 pueden ver todavía un cabello pegado en la puerta del baño, que nunca quitaron.
    Genuine Expedia guest review
    Other trip
    Jun 2, 2012
    Chely
    MX

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Houston, Texas, United States
    Review written by a customer who has booked on Hotels.com.
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