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Location.
The South Seas-inspired Disney's Polynesian Resort stands across the lagoon from the Walt Disney World Resort Golf Courses in Lake Buena Vista, Fla. The monorail provides complimentary access to the Magic Kingdom Park, located one mile away.
Hotel Features.
The Great Ceremonial House serves as the resort's lobby and overflows with tropical plants and South Seas artifacts. Kona Café serves American-style breakfasts, and Asian-inspired lunches and dinners. Disney characters join in the breakfast-time fun at 'Ohana restaurant. This eatery offers Polynesian-style dinner feasts with all-you-can-eat meats and seafood grilled over an open fire. Captain Cook's Snack Company offers quick-service fare.
Resort recreation includes two heated outdoor pools, including one with a grotto waterslide and a children's play area. Lounge chairs dot a white-sand beach. Watercraft rentals include pontoon and canopy boats and mini speed boats. The resort schedules catch-and-release fishing trips. A one-mile jogging trail winds through the tropical landscape. Guests of Disney's Polynesian Resort receive access to fitness and spa services at the Grand Floridian Spa & Health Club. The Never Land Club offers evening supervised activities for children ages four to 12. Wyland Gallery hosts artists' signings.
Guestrooms.
This resort offers 847 smoke-free guestrooms housed in two- and three-story longhouses with lagoon, garden or Magic Kingdom views. Most accommodations extend onto balconies or patios. Polynesian-style furnishings are crafted from bamboo and wicker. Beds feature South Seas-style headboards and are draped with 250-thread count sheets and batik-style bedspreads. Bathrooms feature coral-hued marble floors, emerald-marble vanities and tiki designs. Rooms include complimentary wireless Internet access and 32-inch flat-screen TV.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
'Ohana - Open for breakfast and dinner, Mickey and Friends host a daily breakfast here. At dinnertime, it's a family-style, all-you-can-eat Polynesian feast, with meats and seafood grilled over an open fire.
Kona Cafe - Open for breakfast, lunch, and dinner, this casual restaurant starts with an American-style breakfast, but lunch and dinner have an Asian flair. Freshly roasted Kona coffee is prepared in a press pot.
Disney's Spirit of Aloha Dinner Show - This interactive dinner show is presented in the beachfront, back-yard cabana of a Hawaiian house and features authentic Polynesian music, hula, and other authentic Polynesian dancing. The tropical, three-course, family-style feast includes appetizers, lanai-roasted chicken, island pork ribs, South Seas fried rice, vegetable medley, beverages, and Polynesian dessert.
Captain Cook's Snack Company - Near the swimming pool and open 6 AM–1:30 AM daily, this quick-service restaurant has fast fare such as sandwiches to go, burgers and fries, and cold drinks.
Disney's Polynesian Resort is across the street from one of five Walt Disney World® golf courses. Guests have access to many activities throughout the property, including fishing, boating, parasailing, and even surfing at Disney's Typhoon Lagoon Water Park.
The recreational activities listed below are available either on site or near the hotel; advance reservations and fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Resort Airline Check-In Service allows guests to check luggage and receive boarding passes at the hotel. This service accepts one bag per passenger on JetBlue. Guests wishing to check multiple bags on JetBlue or any bags on AirTran, Alaska, American, Continental, Delta, Northwest, United, or US Airways must call 407-284-1231 (5 AM - 11 PM) to pay luggage fees prior to check-in, or guests can check bags at the airport. Guests must pre-book Disney's Magical Express, a complimentary transfer from the Orlando airport to the hotel. Visit www.disneysmagicalexpress.com/USA for registration. This service picks up and delivers luggage directly to guestrooms for those arriving between 5 AM - 10 PM. Guests must claim their own bags after hours.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This area encompasses the bulk of the Walt Disney World® Resort, including futuristic Epcot®, Disney’s Animal Kingdom® Theme Park, Disney-MGM Studios®, and the Magic Kingdom® Park. In a place rife with photo ops, Cinderella’s storybook castle is among the most photographed. The Disney-branded hotels here cater to economy and luxury budgets.
see all hotels in Lake Buena VistaThe grounds are beautiful. Unfortunately the service was poor. The resort is very spread out. When we called front desk to confirm our building location in the evening they said they did not know what building we were in, and then gave us the wrong one. It was very difficult to carry two exhausted children around in the wrong direction for 30 minutes […] after a long day and night at Disney. We called for extra pillows and blankets, they forgot the pillow. The woman in the reataurant Ohana was very rude. The front desk made an error with our keys and passes. After waiting to get into Hollywood Studios we were denied entrance. We then had to wait another 30 minutes in costumer service line to fix the resorts error. If they could improve the service it would be a lovely place to stay. With poor service I do not think it is worth the price. Read moreGenuine Hotels.com guest review
"Try any of the other resorts the polynesian is simply their worst!"
Guest services are lousy and the staff is very unfriendly, if you want to be treated like a despised tourist then the polynesian is definately the place to stay. If you expect to be treated like an idiot because you don't know how to go from the polynesian to Dysney's Animal Kingdom despite being totally assured that transportation from the hotel to […] all Disney attractions are all included in the thousands of dollars you've paid for the trip the the Polynesian is the place to stay. If you want several staff to point you towards other staff none of which can actual provide the service requested then stay at the polynesian. If you want the wait staff to bring food you didn't order and ignore you when you do need something, dine at the polynesian. Disney was mostly great just a few teenage ride attendants that obviously regretted their choice of summer employment, EPCOT was exceptional and I visited the other resort hotels for dinner and shopping and found them to be far superior in looks, the food and service in the restaurants also superior. My only regret was staying at the polynesian. NEVER AGAIN!!! Read moreGenuine Expedia guest review
"disney liberal bias"
: I found that Disney Resorts are extremely biased. I was stuck with only CNN and MSNBC as a National news source. Both stations are pathetically liberally biased. I would like to have been able to have my choice which includes FOX News. I am a member of multiple groups that consists of thousands of members, I have made this biased fact known to all […] of them. I will not support any Disney REsort in the future until they decide to be fair and balanced in their news choices. thank you Read moreGenuine Expedia guest review
"Polynesian"
I stayed for a Friday and sat night during a popular weekend beginning of June. Friday night - pulling teeth to get a drink from the bartender in Ohanas. 2 bartenders, 6 guests, 5 already served.... Not one hello or an Aloha from 6 staff members I passed that night except at check in. Bed one of the most uncomfortable I have ever slept on at Disney […] (Alum of Deluxe, Med and Value resort properties) But room was nice other than that. (recently rehabbed? Fiji building) Sat - One aloha in the AM (passed or saw 4 cast members) Out of hotel all day. Drinks at Pool Bar in the pm - John the bartender made up for all the staff I had dealt with so far. quick, friendly GREAT. Went inside for a drink. Bar trashed from the expected crowd. Bar certainly not staffed for it. (This is the 21st year for this group at Disney, you cannot tell me they didnt know they were coming) Same bartender from Fri night (initial E) remembered my drink, then went off and took 2 other orders after mine and made them, forgetting me. Sat at a table where Mahana (sp?) cocktail waitress MORE than made up for the bartenders lack of attention. Disney should zerox her. Sun - 7am, went for Kona Coffee and a newspaper. You cannot get a newspaper ANYWHERE in the hotel on a Sunday morning until 8:00am (and then they did not open on time so 8:05am) for the price of the room and coffee, it seems SOMEONE could buy a local paper and have it at the coffee bar. Met a lovely lady who works at the vacation desk (blonde hair from Virginia maybe?) Who was lovely and welcoming. Made me forget I could not get a paper for awhile. Sunday NY Times - almost $7.00 with tax..... this was pretty much my last impression of this property. Probably would not race back here as the service and attitude at every other property I have stayed at on Disney Property has been so much higher. Read moreGenuine Hotels.com guest review
"Polynesian"
The first day arrived the shower had soap caked fast to the soap holder. The one bed had sand in it as if it had not been changed. Location was great. Hotel was beautiful. Was nice overall. We are a family of 5. The only night that we were given 5 wash cloths was the first day we arrived. We were there for 8 days and on average only recieved 3 wash […] cloths. I called down every day and they would bring more but this is a very basic error to happen 6 days in a row. The last day left no wash cloths. Read moreGenuine Expedia guest review
"Not very impressed."
Quality of service for late check-in was bad.Genuine Expedia guest review
"Great location but bugs in room"
Love the location! Close to Disney and monorail, but we had to give our son Benadryl and take our 2month old to the Doctor, bug bites from head to toe! They need to fog that room for bugs!! Also when I called to let them know, all I got was a lady saying "ok we will check it out," she didnt take my name or room number down so I am guessing she was just […] trying to get me off the phone! Read moreGenuine Hotels.com guest review
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