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All hotels in Lake Buena Vista, Florida, United States
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1 room,  2 adults 
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Room 1:

The Buena Vista Palace Hotel & Spa

28.375474, -81.516393
4 stars
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $89
available on 06/22/13
Price Match Guarantee
4.2 3213 5

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    Image of The Buena Vista Palace Hotel & Spa, Lake Buena Vista
    4.2 out of 5 Excellent (3,213 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I was surprised that I could get such a good rate in a landmark hotel on Disney property (across the street from the "Downtown Disney" shopping, dining,... entertainment complex). The guest rooms have angled walls and triangular balconies so that you don't get that "boxed-in" feeling associated with typical hotel rooms. The hotel and its landscaping are kept immaculately clean, and its restaurants are very good. In true Disney fashion, the staff and service were impeccable. by Steve  from Bushnell, Florida on 06/13/13

    Overview

    Location.
    The Buena Vista Palace Hotel and Spa is located on the Walt Disney World Resort® property in Lake Buena Vista, Fla. The hotel stands across the street from Downtown Disney®.

    Hotel Features.
    Located along one of Florida's many waterways, this smoke-free resort occupies 27 acres with a separate island containing three heated pools, a hot tub, sauna, lighted tennis court, basketball court and a sand volleyball court. A theme park shuttle is available, as is valet parking (surcharge). The Kay Casperson Lifestyle Spa & Boutique offers massage, hair styling, and makeup application for weddings and special events. The Spa includes a complimentary fitness center with television-mounted workout equipment. Golfers receive preferred tee times at five championship Walt Disney World® golf courses. The hotel business center provides faxing, printing, copying, secretarial services, and wired and wireless (high-speed) Internet access (surcharge). The Avu-Avu restaurant is an all-you-can-eat, family-style restaurant serving an array of flame-grilled meats. The Watercress Café, open for breakfast and lunch, offers light entrees such as homemade soups and omelets. Each Sunday, Disney® characters join diners for breakfast.

    Guestrooms.
    This 27-story resort offers 1,014 contemporary guestrooms. Island Resort Tower rooms are accented with vibrant colors, whereas the Resort Building features more neutral color schemes. Beds feature down pillows and 250-thread count white duvets and linens. Rooms include refrigerators and coffeemakers. Bathrooms feature bathtubs or showers, and are stocked with Clear by LXR toiletries. Rooms are equipped with flat-screen televisions and complimentary high-speed wired and wireless Internet access. Visual alerts for telephone, door knock, fire alarm, alarm clock and TTY/TTD Unit are available on request. Extra beds are available (surcharge).

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    Hotel Info: ‎1-866-539-8117‎
    from $89
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Tower Suite Access King Roll In Shower

    Island Suite Accessible King - Handrails

    Watr Vw Suite Access King Roll In Shower

    Water View Guestroom

    Water Vw Access 2 Queens- Roll In Shower

    Water Vew Accessible 2 Queens- Handrails

    Resort View Access King w Handrails

    Resort Vw Accessible King Roll In Shower

    Resort Vw Accessible 2 Qns Rol In Shower

    Resort Vw Accessible 2 Queens-Handrails

    Disney Fireworks View

    Water Vw Access 2 Queens- Roll In Shower

    Resort View room

    Resort View Access King w Handrails

    Water Vew Accessible 2 Queens- Handrails

    Disney Fireworks King View

    Island Suite Water View

    Disney View room

    Island Suite King Bed

    Resort Vw Accessible 2 Qns Rol In Shower

    Island Suite Water View

    Resort Vw Accessible King Roll In Shower

    Tower Suite Access King Roll In Shower

    Water View Guestroom

    Resort View room

    Disney Fireworks King View

    Resort Vw Accessible 2 Queens-Handrails

    At a glance

    Key facts

    Hotel size

    • This hotel has 1,014 rooms
    • This hotel is arranged over 27 floors

    Arriving/leaving

    • Check-in time starts at 4 PM
    • Check-out time is 11 AM
    • Express check-in/out
    See more
    The hotel requires a credit or debit card on arrival; a $75 per night hold is placed on the card for incidental charges. Guests may opt at check-in to charge only the mandatory daily resort fee to their credit/debit card and remain on a cash-only basis during their stay, without charging privileges to their guestroom account. Otherwise, the hotel collects the daily resort fee and incidentals charged to the guestroom account during their stay at check-out.

    Travelling with others

    Pets

    • Pets not allowed

    Extra people

    • Roll-away beds available, charges may apply*

    Internet

    • WiFi and wired Internet access in public areas *

    • WiFi and wired Internet access in rooms *

    Transport

    Transfers

    • Airport shuttle (available on request) *

    Parking

    • Valet parking *

    • Accessible parking

    • Valet parking

    Offsite

    • Free theme park shuttle
    The Buena Vista Palace Hotel & Spa See hotels on a map

    Other information

    • Smoke-free property
    */† The hotel charges extra for these services or facilities

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    Deposit: USD 75 per night

    • Resort fee: USD 21.95 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Spa tub access
    • Fitness center access
    • Sporting facilities or equipment
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee
    • Self parking

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Valet parking costs USD 21 per day with in/out privileges

    Rollaway beds are available for USD 35 per night

    Airport shuttle service is offered for an extra charge of USD 21 per person (one way)

    Airport shuttle for children between the ages of 4 and 11 costs USD 17 (one way)

    In the hotel

    Stay connected
    • Wireless Internet access - surcharge
    • Wired (high-speed) Internet access - surcharge
    Food and drink
    • Breakfast *
    • Restaurant
    • Coffee shop/café
    • Poolside bar
    • Room service (during limited hours)
    Things to do
    • Number of outdoor pools - 3
    • Swimming pool - children's
    • Fitness facilities
    • Outdoor tennis courts 3
    • Full-service health spa
    • Spa tub
    • Nightclub
    • Tennis on site
    • Steam room
    • Sauna
    • Arcade/game room
    • Billiards or pool table
    Working away
    • Business center
    • Number of meeting/conference rooms - 44
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Meeting facilities size (feet) - 90,000
    • Meeting facilities size (meters) - 8361
    • Audiovisual equipment
    • Business services
    • Secretarial services
    • Conference center
    Services
    • 24-hour front desk
    • Concierge desk
    • Currency exchange
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Beauty services
    • Complimentary newspapers in lobby
    • Event catering
    • Wedding services
    Facilities
    • Number of buildings/towers - 2
    • Elevator/lift
    • Air-conditioned public areas
    • ATM/banking
    • Safe-deposit box at front desk
    • Television in lobby
    • Ballroom(s)
    • Banquet facilities
    • Microwave in lobby
    Accessibility
    • Disabled parking
    • Accessible path of travel
    • Braille or raised signage
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Turndown service (on request)
    • Wake-up calls
    • Extra towels/bedding in room
    • Premium bedding
    • Pillowtop mattress
    Views and things
    • Balcony
    Freshen up
    • Shower/tub combination
    • Handheld showerhead
    • Designer toiletries
    • Makeup/shaving mirror
    Be entertained
    • 32-inch flat-screen TV
    • Pay movies
    • Premium TV channels
    Stay connected
    • Desk
    • Voice mail
    • Wireless Internet access (surcharge)
    • Multi-line phone
    Hungry?
    • Refrigerator
    Other stuff
    • Daily housekeeping
    • In-room safe
    • Window opens
    • Electronic/magnetic keys

    Special features

    Spa

    The hotel Spa features a boutique and 14 private treatment rooms. All rooms offer complete spa services, including massages, facials, body wraps, manicures, pedicures, and aromatherapy treatments. Specialty rooms offer couples treatments. Spa tub and nutrition consultation are also featured in this spa.

    Dining

    The Buena Vista Palace Hotel & Spa has a restaurant on site.
    Room service (during limited hours) is available.

    Pool

    You can take a dip in the 3 outdoor pools and relax in the spa tub. Cold drinks are served at the poolside bar.

    The Buena Vista Palace Hotel & Spa’s small print

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    Deposit: USD 75 per night

    • Resort fee: USD 21.95 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Spa tub access
    • Fitness center access
    • Sporting facilities or equipment
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee
    • Self parking

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Valet parking costs USD 21 per day with in/out privileges

    Rollaway beds are available for USD 35 per night

    Airport shuttle service is offered for an extra charge of USD 21 per person (one way)

    Airport shuttle for children between the ages of 4 and 11 costs USD 17 (one way)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    28.375474, -81.516393
    Hotel coordinates:

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    Map

    The Buena Vista Palace Hotel & Spa
    View The Buena Vista Palace Hotel & Spa on a map
    All hotels in Lake Buena Vista, Florida, United States
      of

    Area map

    The Buena Vista Palace Hotel & Spa Downtown Disney® area/Lake Buena Vista

    A short guide to Downtown Disney® area/Lake Buena Vista

    Downtown Disney ® area is Disney for the adult set. Here, restaurant options range from fast-food fare to white-linen service. Entertainment choices include dancing, live music, and a multiplex cinema. Shops offer children's toys, as well as Harley-Davidson gear and hand-rolled cigars. Downtown Disney ® area's other appeal is its proximity to both non-Disney and Disney-owned golf courses.

    see all hotels in Lake Buena Vista

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Downtown Disney® area - 500 yards
    • House of Blues Orlando - 800 yards

    0.50 - 1.0 mi

    • La Nouba Theater - 900 yards
    • DisneyQuest® - 1000 yards
    • Lake Buena Vista Golf Course - 1000 yards
    • Typhoon Lagoon - 1400 yards

    1.0 - 3.0 mi

    • Little Lake Bryan - 1.3 miles
    • Lake Bryan - 1.4 miles
    • Hawks Landing Golf Club - 1.4 miles
    • Mary Queen of the Universe Shrine - 1.5 miles

    3.0+ mi

    • Kissimmee Gateway Airport (ISM) - 7.4 miles
    • Orlando Intl. Airport (MCO) - 13 miles
    • Orlando Herndon Airport (ORL) - 17 miles
    • Winter Haven Municipal Airport (GIF) - 26 miles
    • Orlando Sanford Intl. Airport (SFB) - 32 miles
    • Bartow Municipal Airport (BOW) - 34 miles
    • Leesburg Intl. Airport (LEE) - 34 miles
    • Lakeland Linder Regional (LAL) - 40 miles
    • Titusville Space Coast Regional Airport (TIX) - 45 miles
    All hotels in Lake Buena Vista, Florida, United States
    Reviews
    • All (3213)
    • Business (189)
    • Romance (189)
    • Family (850)
    • Friends (111)
    • Other (1874)
    4.3 / 5
    Excellent

    Score breakdown (from 189 reviews)

    • 5.0
      (101)
    • 4.0
      (54)
    • 3.0
      (21)
    • 2.0
      (7)
    • 1.0
      (6)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.3
    • Comfort
      4.4
    • Condition
      4.3

    Reviews: Overall

    • < Previous
    • Page 1 of 4
    • Next>
    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Good Value in Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was surprised that I could get such a good rate in a landmark hotel on Disney property (across the street from the "Downtown Disney" shopping, dining, entertainment complex). The guest rooms have angled walls and triangular balconies so that you don't get that "boxed-in" feeling associated with typical hotel rooms. The hotel and its landscaping are […] kept immaculately clean, and its restaurants are very good. In true Disney fashion, the staff and service were impeccable. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jun 2013
    Steve
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Price for parking is ridiculous
    Genuine Hotels.com guest review
    Romance trip
    May 21, 2013
    Alex
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    1.0 / 5
    Poor
    "Poor maintenance"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    I stayed in a lakeside room and as soon as I walked in the room there was a smell like humidity and lack of cleaningness. The second thing that caught my attention was that the bed was not properly done and wasn't bet welcoming. Also to point out were that the air vents looked rusty and dusty. In reality, the hotel did not cause great impression for […] me to stay there again. Read more
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    Miguel
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Across the Street from Downtown Disney!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved this hotel, the location is perfect. Literally across the street from Downtown Disney and so close to Epcot. It was very comfortable and nice. There is a resort fee but not bad if you get a good deal on the hotel first. The room service is a little pricey but good. We had a view of the lake which was beautiful but you can also get a Disney view […] and see the fireworks! The rooms have balconies which was a major plus. I am definitely staying here again. Read more
    Genuine Hotels.com guest review
    Response by The Buena Vista Palace Hotel & Spa Dear Reviewer; Wow a 5 Star rating! It sounds like you really enjoyed the hotel. We do have some wonderful views of the surrounding areas and the firework shows are great to see from many of our rooms. I hope you can come back soon. Sergio Delpino Front Office Manager
    1 night romance trip in May 2013
    Stephanie G
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "My Favorite Hotel in Orlando"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This is my favorite hotel in Orlando. I arrived pretty late (or early) at 4:00 a.m. and was greeted immediately. They checked us in, gave us a room in a quieter section of the hotel and provided a late check out since our arrival was at odd hours. The night manager was great and I give commendations to him and his staff. Unfortunately there was a minor […] setback. We were guaranteed a late check-out although the cleaning lady keep knocking on the door, 10:00 a.m, 11:00 a.m., 12:00 noon. By this point I informed her that we had a 2:00 p.m. late check out and to please not bother. She ignored my message and continue knocking at 1:00 p.m. and 2:00 p.m. This became bothersome as I expected she would be relayed the late check-out of our room besides the fact that the "Do Not Disturb" sign was up. Extremely bothersome but out a handful of times, this has never happened. Definitely looking forward to visiting once again! Read more
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    1.0 / 5
    Poor
    "keep looking"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    this is one place i will never stay at again. I'm sorry for the bad review, but you should know the truth. from your room to the parking lot, is a half of mile. don't wanna park there, no problem. for 21 US dollars A DAY, you can valet park. Black mold in the bathroom on walls. This "palace" could use a make over. small porch. Have a long day at Disney? […] Relax in your room with 8 t.v. channels to pick from. Don't mind hearing your neighbors? this is your place. $70 room service bill, off set the wonderful $100 gift they give you...NOT LIKELY TO RETURN. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    Ben
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Hidden gem"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This hotel hasn't received a recent renovation but it has great bones. Location is literally right next to Downtown Disney. Room was huge and surrounded by water and nature. Decor is a little dated and there is a bit of that old hotel smell. Still furniture is comfortable and everything was very clean. Layout of hotel with atriums, glass ceiling, and […] tons of amenities was great. Definitely would stay again! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Ernie
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Check in and check out time not flexibe"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel itself was fine. The location was fine, the only problem is that the front desk people was not to flexible. At the check in they didn't have my king size bedroom requested available, but in few minutes they showed up with one, even being with no balcony and no view, what I supposedly paid for. I checked in at 9:30 pm for 2 nights stay and […] had to leave at 11:00 am, any extra hour would charge me an extra $25. And the resort fees are charged daily plus taxes and fees, what it wasn't explicit at the reservation time. When you buy on line, the amount of it should be added at your total bill, and it is not. So, guess what.... surprise! :( . Extra money out of your pocket before you leave. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Nina
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Was told we booked and paid for a lake-side room yet, our room over looked the lower roof's mechanical equipment! No lake in site. But, a whole lot of noise and whistling and blowing sounds all through the night. Frustrating.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Debbie
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Great weekend! Watch for hidden charges"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    The weekend stay was fantastic. It was at the time of checkout we incurred a 75 "hold fee" on my credit card and a hidden $50 "resort" area fee. I didn't mind it but it would have been a great thing to know, especially those on a budget. Once speaking with the manager, he goes an has an attitude when we were upset about the extra charges. All in all, […] better to have that feeling in the end than in the beginning and spoiling our relaxing anniversary. Be wary folks!!! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Jose
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    3.0 / 5
    Good
    "Just Okay."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The parking was a good quarter mile from the Hotel. I have no plans to stay there again.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    WSC
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Great place & even better location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The location of this resort makes it all worth it. Free shuttles to all Disney parks, and downtown Orlando till 2am. The small amount of time we spent in the hotel, was pleasant.. No complaints. I would stay again.
    Genuine Hotels.com guest review
    Romance trip
    Apr 19, 2013
    Franchise_07
    US

    The Buena Vista Palace Hotel & Spa
    3.0 / 5
    Good
    "Open Your Wallet"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    When I arrived, I was surprised to have to pay an additional resort fee. Just after paying, the bell service would not allow me to use the luggage carts. I had to self park a very long way from the entrance. Finally, a carbonated water at the on site convenience store was 4 dollars. In contrast, the resort had a great location and proximity to downtown […] Disney. The room was barely average and overpriced! Read more
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    SD
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Great location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The location was great. The room was clean and comfortable comfortable with a great view. Pool area was beautiful and relaxing. Self parking was far but manageable.
    Genuine Hotels.com guest review
    4 night romance trip in Mar 2013
    Bill C.
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Birthday Trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel was gorgeous and the staff were beyond friendly. The location is perfect for Downtown Disney. We will absolutely be back!
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    Jess
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Not bad..."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Was disappointed that I had reserved a King room and ended up with 2 Queens for our anniversary weekend getaway. When I asked, I was told that the only King didn't have a balcony and I had wanted a balcony as well. Not too happy that they couldn't deliver what was promised. What is the point of a reservation if he doesn't reserve anything? Also, didn't […] like the fact that unless you paid for valet parking, you had to walk from Jacksonville and up a mountain to reach the hotel. (At least, it seems like it when you are toting luggage.) The room was nice, the bed was comfortable and everything was clean. I would recommend this hotel if all you wanted to do in the room was sleep and otherwise, enjoy the life in Orlando and Disney. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Bill
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Very Pleased"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We picked this hotel to be close to Disney without having to be completely engulfed by it. It was exceptionally priced for location and amenities. As part of our purchase we received a significant food credit which relieved the hassles of expensive hotel food such as chips or sodas. Parking and resort navigation were a breeze and we never had to wait […] more than a minute or two to speak to the consiaire in person. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Mar 2013
    LA
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a great time for sure will stay there again soon love the view and hotel !!
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    eddie
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Zarina
    US

    The Buena Vista Palace Hotel & Spa
    3.0 / 5
    Good
    "Add $24.75 per night hidden fee"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    When you check in they will ask for your credit card for incidentals such as room service or if were to charge something to the room. Your last morning you will receive a bill under your door for $24.75 per night for a resort fee for items that are typically included in a hotel stay. They don't inform you about this fee until after you have booked your […] room. Then when you call to discuss it with the hotel they hang up on you. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Charles
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Right accross from Disney Village. Perfect location!
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    3.0 / 5
    Good
    "Convenient and nice, with some drawbacks"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    It's a close walk to Downtown Disney, which was nice, but the shuttles to the parks are really slow. The room was nice, but when we first checked in, our room preference was unavailable so the first night we were in the tower behind the pool and had to pack up our stuff before heading to the parks so that it could be moved to our real room for the 2nd […] and 3rd nights. The staff was very accommodating about this change, and the second room was much nicer. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Feb 2013
    Liz
    US

    The Buena Vista Palace Hotel & Spa
    2.0 / 5
    Fair
    "Not what I expected"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Dirty unkept small room. I wore my flip flops in the shower and felt grimey sleeping in the bed with a sunken in mattress. You had to hit the tv to make it work, the phone had so much dirt build up on it I didn't want to use it. I would much rather stay at the Hilton across the street. We ordered room service the first night and we were told it would […] take 1/2 an hour, but it showed up cold and stale over an hour after, then we called for them to pick up the tray twice and it sat in front of our door for the remainder of our stay 2 days. I WILL NEVER STAY THERE AGAIN. The only good thing was the close proximity to downtown Disney. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    Jes
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "great time"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Me and my sweety had agreat time it was his bday
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    sandra
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Great location, nice rooms"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was very nice and clean. The location was great, and the staff were very helpful. Very close to Downtown Disney. The shuttles running to Disney parks were a bit late (early on a Saturday morning), but they sent additional buses when the first round filled up. Would definitely stay here again.
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    sungjin
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "good place to relax"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    I liked the room and room layout. It was large enough to feel squeezed as in other hotels. Loved arm chair. Patio is small, but bathroom is a good size. Very friendly valets.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Durdana
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Feb 13, 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Feb 13, 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    3.0 / 5
    Good
    "it worked but we wont stay again"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The convenience of the hotel was nice. The price range was good. The parking lot for guests is TERRIBLE. They need to reconfigure that completely. Its way too far of a walk with NO walk ways/bridges to get to it. Our room always had a musty smell when we entered it althrough the rooms were clean with a great view. The sports bar had awful service and […] quality of food (not sure how bar food gets so messed up.) and that was our only option to eat bc the other restaurant was not taking anymore tables due to having short staff. The resort credit that was part of the promotional package was tricky. We couldnt use it in the store INSIDE of the resort bc it was a "disney store". They fail to mention that at check in. Also, the resort credit didnt show up on my bill until it was maxed out. Very tricky little loop hole. Over all, it was a good stay, i would not stay here again though. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Feb 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    1.0 / 5
    Poor

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    It was very disappointing for us, it was our anniversary and we were looking forward to memorable weekend instead was a fiasco. When we arrived at the desk I was asked to present a credit card for additional charges that may occur and I did, only to find out at Au-Au Restaurant after eating we couldn’t charge it to the room, I pulled the card and paid […] for the dinner, that up to that point was perfect. In the morning we called the car from valet and basically the valet people held my key to the car hostage until I paid the bill, which was the reason that the card was left on file. Last, while reading the hotel fee benefits on the last day, I realized that internet was included in the fees, however when I tried to get connected I was asked to pay $14.95 per day and I did, so, I over paid $29.90 plus the credit card inconvenience, in fact I was called to the concierge desk for what they said a discounted week end stay, but I was so upset that I didn’t want to stop there I just wanted to leave. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Good Value"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The location is great as it is close to downtown Disney. One fantastic thing is you can park your car and travel the parks via bus. Leaving the hassle to others. Another plus is being close to downtown Disney which gives you the opportunity for food and fun after hours. Overall I would say that this hotel provides a good value overall. Forgot to mention […] - the beds were out of this world!!! Have a problem sleeping in hotels - not here!!! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Jan 2013
    Kevin
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Love this place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed in the Resort View room this time which is the lower rate....it was beautiful and comfortable. We honeymooned here in 2010 in the Disney View room and you get a great view of the fireworks. Service staff is awesome and we overall will stay no place else when we go out there.
    Genuine Hotels.com guest review
    2 night romance trip in Jan 2013
    Brandy
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Love Buena Vista Palace"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    We love coming to the Buena Vista Palace. It's a beautiful hotel, the staff is very friendly, the rooms are clean and the location is great. In addition, we keep coming back due to the great value. You can't beat the price. The only negative on this trip was the pool was a little green. Needs more chlorine. Other than that, we had a lovely time.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    Stacy
    US

    The Buena Vista Palace Hotel & Spa
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "nice hotel and view"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Very nice water-front view. Room is clean. But the service for new visitor is not good enough since we spent long time to find information about Disneyland or the hotel check-out box.
    Genuine Hotels.com guest review
    4 night romance trip in Dec 2012
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Very good location downtown Disney"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Walking distances to Disney - good service
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2012
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "good feeling hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I enjoyed it very much. The beds are very comfortable and being with in walking distance of Down Town Disney is great. The sports bar is a little dated and I have not eaten at the resteraunt.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    charlie
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    5.0 / 5
    Outstanding
    "Would definetly go again!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Quick and easy check in. The remodel looks great. I had a lovely view. Only thing I didn't get my king size, no problem though. Super close to Disney!
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "Overall Good stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I stayed at the hotel for the Halloween horror night event at universal it is not far from the park which was perfect. There was a lot of dining and resturants near by. The only complaints I have was that when I booked with hotels.com they told me the resort fee was included in the price I paid over the phone. Which was not the case. Also the air conditioner […] in our room did not get very cool. Other that the hotel was very clean and updated. Read more
    Genuine Hotels.com guest review
    Romance trip
    Oct 30, 2012
    A Traveller
    US

    The Buena Vista Palace Hotel & Spa
    4.0 / 5
    Excellent
    "relaxing"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel atmosphere is very serene and relaxing. Walking distance to Downtown Disney. And we could see Epcot from the balcony. Definitely will stay here again.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    Jane
    US
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    All hotels in Lake Buena Vista, Florida, United States
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