Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Falling Water Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Filthy Room....."
We were VERY disappointed in the cleanliness of our room. Upon retiring the first night, I pulled back the bedsheets only to find a clump of long black hair in the sheets....then on the other side of the bed there was more long black hair...it was GROSS. We checked the other bed and there was a large stain (not sure if it was even laundered).... We […] were all appalled...called the front desk...45 minutes later someone was there to change the sheets (that was after 11:00 pm). Then the following day we left the hotel at 11:30 am and returned about 6:00 pm and our room HAD NOT been cleaned - no fresh towels...no NOTHING. Again I called the front desk and they did come up and clean but we had to leave the room..... We were VERY dissatisfied and are not sure if we will ever stay at that hotel again. We had previously stayed there and did not have these problems so we are not sure what has happened this time.... Read moreGenuine Hotels.com guest review
"visiting family"
the hotel is in a good location, with easy access to shopping, food and freeways. my king size bed was very comfortable, incl a multitude of pillows.i did check in with a therapy dog - no problem on check in. at check out, i noticed that i was charged for the wi-fi connection which is supposed to be included. came up to the desk clerk - she apologized […] and removed the charge but instead added a $25.00 per day charge for the THERAPY dog. now, i can understand that some deposit is ok - but a charge? for therapy dog? Because i was checking out on Sunday - the billing office was closed. The clerk could not explain to me why 1. i was charged for wi-fi, 2. when wi-fi charge was removed - why i was charged the dog fee. Also, the difference between the room only or room and breakfast is $25.00. the breakfast bar is about $12.00, so unless you check in with more than 2 people - it is totally not worth it to pre-pay for food - there are plenty of breakfast places very close by Read moreGenuine Hotels.com guest review
"loud!"
i usually do not leave comments about hotels, but i think i need to warn everybody who wants to stay over night in this hotel and sleep. the bar downstairs is loud as hell! i had booked a room at the concierge level. when i checked int they gave me a regular room without even telling me. they thought they had found a dumb guest and could do what they […] want... so be aware! Read moreGenuine Hotels.com guest review
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