Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness facility.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Noise was very annoying!"
Motel was great in many ways, but we could hear walking constantly from the floor above and it woke us up several times. Couldn't figure out if it was from the hallway or just the room above, but it was a structural problem and not just someone running or making unreasonable noises. Bottom line, walls being so thin pretty much ruined our stay.Genuine Hotels.com guest review
"Bathroon cleanliness not up to standards"
My family travels quite a bit and we have been loyal patrons of Holiday Inn Express for some time. We have always been impressed by the quality of service and cleanliness of the rooms but we were extremely disappointed in our stay in Springfield. Upon entering our room very late at night, we found nothing but one complementary bottle of conditioner […] and bar soap in the bathroom (it was obvious that the cleaning personnel had neglected to replenish the supply after the previous customer had vacated the room). The tissue box was completely empty and there were pools of rust water around the base of the toilet. It was also obvious that the shower had not been cleaned properly. There were yellow streaks down the sides of the tub that looked at first to be permanent stains but rinsed off as soon as the shower was turned on. Maybe it was a one time fluke or the cleaning person had simply had a rotten day. Either way, we were very disappointed, especially since we had just stayed at a different Holiday Inn Express location at a much lower rate and had been completely satisfied with our stay. I'm sure we will use the hotel chain again, but certainly not the one in Springfield! Read moreGenuine Hotels.com guest review
"Over-nighter"
We were only in town overnight during the summer. The first room had a very loud air unit, asked to be moved and were promptly accomedated. Very friendly staff. The second room had a few areas of mold in the bathroom and soem grout that was badly damaged, but the room was quite and dark. The sourounding areas don't have much to offer, but there are […] some great restaurants and bars within a few miles. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews