Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Embassy Suites Hotel Charlotte has The Omaha Steakhouse Restaurant serving lunch and dinner. Guests are offered a complimentary cooked-to-order breakfast. A complimentary manager reception is served from 5:30pm - 7:30pm nightly. Omaha Steakhouse room service is available: Mon - Sat 11am - 11pm & Sun noon - 11pm. Their are numerous off-property selections of restaurants within a 2 mile radius of the hotel.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"nice...but"
Surely for what they charge for a room they shouldn't have to charge for wifi. Bathroom hadnt been cleaned.Genuine Hotels.com guest review
"Great Hotel"
Love this hotel !!!Genuine Hotels.com guest review
"great hotel"
I was able to check in 90 minutes early. The lobby was beautiful and clean. The room was really nice and clean. I would stay here again no question.Genuine Hotels.com guest review
Everything was great except the food from Room Service. Ordered Cheese Steak Sandwich and the bread was hard and the sandwich very dry.Genuine Hotels.com guest review
I was a little disappointed in the breakfast. The staff was considerate but I have better prepared food at other Embassy Suites Hotels. Though the Front Desk staff was helpful they were curt at times not very welcoming. Actually I found the Housekeeping staff to be more genuinely warm and caring.Genuine Hotels.com guest review
"Close to airport"
The room was great. I marked the cleanliness low because there was a piece of toilet paper in the back of the cabinet, in the bathroom that was never touched and had been there since before I even got there.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"embassy charlotte"
Boiler broke and I was discounted 20 dollars, on top of it being new years eve with the police patrolling the halls. Terrible experience for my production crew staying there. I checked in at the hotel down the road for less than I paid for my three rooms just so they could shower.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent hotel in Charlotte"
Great hotel, spacious room and excellent service.Genuine Hotels.com guest review
"Broken toilet & sink in bathroom was plugged"
The toilet in the room was not working properly, it ran constantly & would make a loud swishing sound about every five minutes. The noise was so loud it prevented me from sleeping at night. I slept with the TV on two nights, to drown out the noise coming from the toilet. The hotel finally corrected the problem after demanding the issue be addressed. […] They were told of the problem three times before they did anything. Read moreGenuine Hotels.com guest review
"We will not be back"
The hotel was very noisy. Between the sounds coming from outside and the noise fom people talking/shouting as they walk past our room, we never had a quiet moment. Service was fine. Breakfast was great....but not good enough to compemsate for the lack of sleep due to noise. Our king bed was also hard as a rock and very uncomfortable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not a quiet hotel"
I am in the middle of my stay and after continually being woken up by loud people, I felt compelled to write this review. This hotel isn't in the best part of town, its feels pretty rough. There always seem to be creepy people lurking in the parking lot. This property seems to cater to a lower class of clientele then what you expect to at a hotel at […] this rate. If you want to hear people whop and holler all day and night, then this is the place for you. If you go to bed at a reasonable hour and like a quiet, serene environment, then STAY AWAY! I have been here 3 days now and the situation has only gotten worse. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location"
Great location, Hotel in great condition considering it's age.Genuine Expedia guest review
"relaxing spa"
I feel like I am staying in a spa when I stay here. The waterfalls are wonderful and relaxing. Rooms are very clean and inviting. The Omaha Storehouse is also a very nice, and delicious touch.Genuine Hotels.com guest review
"Very Nice Hotel"
Nice hotel. Very well kept and helpful staff.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"typical embassy suites"
typical embassy suites breakfast fare prepared by the most congenial staff who never ceased to smile and offer kind words with their omlets. our stay was punctuated by recurring security alarms from 1AM through our departure at 10AM. initially, we evacuated as prompted and approached firefighters to inquire about the safety of our return. this happened […] repeatedly until a break in the alarms at 2:30AM. when the alarms repeated in the morning, we checked out. no staff member offered reassurance nor did anyone claim to know what was happening when asked. no room fees were deducted to compensate for our inconvenience. Read moreGenuine Hotels.com guest review
"Nice hotel, bad area, charge for wifi"
Came here for a two day business trip. The hotel is in a sketchy neighborhood but close to the freeway so you can get to downtown Charlotte pretty easily. Clean rooms and friendly staff. One thing that bothers me, they charged $10/night for wifi. And it was so slow that my cell phone had faster browsing. The days of me paying for internet connectivity […] are over. Unless Embassy Suites changes their policy, I will book my monthly business travels elsewhere from now on. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"An Oasis in Charlotte"
Beautiful setting with trees and waterfalls, scrumtious and plentiful made to order breakfasts with everything you can ask for, friendly and very accomodating staff. I travel there just to get away and relax for a mini vacation. Highly recommended!!!Genuine Expedia guest review
"Embassy Suites - Charlotte, NC - Airport"
This was a nice hotel. The breakfast was superb. The hotel furniture needs upgrading for the rates charged. My room, 818, was cold and had paper under the sink in the bedroom (which is probably still there). The furnace had to be reset which was something I did not know about. It wasn't until I complained that an engineer came up at 11 PM. I was exhausted […] after a long flight. The hotel was full of kids from a swim team. The noise level was unreal! Neither did I get any benefits booking through Hotels.com for being a gold member of Hilton even though I presented the hotel with my number. I was and am disappointed about that. The front desk staff was very hospitable, professional, and made me feel really at home! They were phenomenal. The food was well priced from Omaha Steaks and delicious. Read moreGenuine Hotels.com guest review
"Embassy Suites Hotel Charlotte"
After staying at other chains for the past year I came back to Hilton. The Embassy Suites provide a GREAT place to meet in Charlotte with things for the family to do while I'm working! I still don't understand the reasoning behind charging their Hilton Honors members for use of the internet.Genuine Hotels.com guest review
"Embassy Suites, Charlotte Airport"
Great hotel with easy access to CLT airport and rt 77. Great staff and great hotel.Genuine Hotels.com guest review
"The Embassy Suites - Charlotte, NC"
The hotel was very well maintained - very pleased with check in and the condition of the room - would recommend this hotel to my friends.Genuine Hotels.com guest review
"If it wasn't for the teenage tournament, our stay would have been much better!"
Oh! I have to remember to ask the reservationist about other events happening at the hotel on the days/nights i have reservations. My mistake and the reservationist mistake for not mentioning it. The hotel was filled with loud and highly active teenagers and their loud and active parents, what a dissapointment. Otherwise, I think I would have enjoyed […] my stay at the Embassy suites. The dinner at the restaurant was very good but the wait was long due to the over-crowdiness of the hotel. However, in the hotel's favor they made attempt to quite things down around 11:00 pm. so others could rest or have quite time. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
WE enjoyed the stay and the convenience of a full breakfast in the morning's. The room was very good with the exception that their was a cigarette burn on the arm of the couch and the room smelled like old smoke.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Last time to stay here"
We stayed at this hotel 2 years ago and it wasn't bad. This time, the room was dirty and there was a very musty odor in the bedroom part. We actually found a pair of shorts in the corner that was not ours. Convenient spot, but not worth it.Genuine Hotels.com guest review
"Great Stay"
We will definitely stay here again and would recommend this hotel to anyone. The shuttle service to\from the airport was great, as was the shuttle to\from the Lynx lite rail. The buffet breakfast every morning was very nice. We could only take part in the Manager's Reception one night, and it was great. The staff were all very friendly and helpful. […] The Omaha Steakhouse was good, but it would have been nice to have a little more variety. Overall, we were very impressed with the hotel and the service. Read moreGenuine Hotels.com guest review
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