Hotel Phillips

This hotel was ok but it is not a hotel to use when you are handicap the wheelchair was hard to get around in room. . When we called hotel we were advised it was close to a lot of things they however did not tell us it was prom weekend or that I could not even get to the restaurant due to stairs. We left a day early and was very disappointing all around […] we had to drive clear to olathe for a restaurant because the wait time for anything was about two hours. The parking was valet but very difficult no handicap accessibility unless I wanted to get in my wheelchair in passing traffic and take a chance of causing a accident I had to get out in a alley to get to the hotel. So basically we lost 200.00 by leaving a day early but we could not get to dinning couldn't eat any meals at the hotel and if we ordered something we had to go to lobby to get it the delivery person could not come up to the room. So for a romantic getaway don't use this hotel if you are handicap don't use the hotel and be sure to check and make sure what is going on before you go downtown because prom weekend is not the time to go. Also I normally stay at Argosy Hotel it is so much better but it was full. Last but no least the elevators are so slow and not large at all so off course we had to wait for a empty elevator and being in a wheelchair we took up the whole elevator that is how small they are. Read more

Genuine Hotels.com guest review

I've stayed here a few times I like the hotel but the service is overpriced and caused us to almost miss our flight (good thing we got up super early)because they couldn't find our SUV which we were charged double for a parking spot we used for only about 7 hours.The hotel is beautiful and quiet grand however between the snooty staff and surcharges […] I don't know if we will go back. Read more

Genuine Hotels.com guest review

This hotel was way to expensive for what you get. The staff is good and it is close to the the sprint center where we seen a show. But if I ever go back I will stay at the Holiday inn around the corner. Everything about this hotel is out dated and dumpy. I understand it is an older hotel and they are going for some nostalgia. But there is a difference […] between a classic and a dump. The room was dark had no heat. Just a bed and a T.V. Read more

Genuine Expedia guest review

The location was great, due to being able to walk around downtown, the hotel was even very pretty. However the staff at the front desk were so rude, it made us wish we would have stayed somewhere else. Only one person from the resturant side of the hotel was even remotely helpful/nice. The room was pretty but small for the price, you are really just […] paying for the name of the hotel and the comfort of being downtown. Read more

Genuine Expedia guest review

The tub was clogged and the bathroom door would not close. The other guest were very rude, also I got charged for a local call just to order pizza.

Genuine Expedia guest review

I was staying here overnight with my sister and cousin on our way to Denver. Upon our arrival, the staff members were relatively friendly but did not even welcome us to the hotel. The room we stayed in was fine except for the discovery of what appeared to be feces of some kind smeared on the bed sheets! Thankfully we had two beds. There was also a chunk […] of hair in the shower that could not have been ours. At checkout the next day, the staff member did not even mind to ask us how our stay was and I didn't even feel like bringing up the topic. Maybe it is because we are in our early twenties and were not traveling on business, but I was not impressed by the cleanliness or demeanor of this establishment. Read more

Genuine Hotels.com guest review

First room was dirty and smelt horrible. The gentleman at the front desk was very nice and offered us a "suite". Which was not a suite by any means. But at least it was semi clean and we could breath without wanting to vomit.

Genuine Hotels.com guest review

There was a big group of us that had booked rooms at Hotel Phillips. When we arrived we went to our rooms, we had 2 booked, in 1 of the rooms the air conditioner unit was not working, when we asked for another room they said they were completely booked and sent maintenance to look at it. It was unable to be fixed. So they brought us 2 fans which didn't […] help so we asked for a 3rd fan. Thought about opening a window but they were screwed shut. It ended up being tolerable, but wasn't a great experience. When we checked out the following morning we complained again and the front desk supervisor said they brought us a $25 voucher the night before. (which we never received) and they comp'd our valet parking. I would not recommend this hotel. I know we won't ever go back, or any of our family and friends. Read more

Genuine Expedia guest review

Although the location of this hotel is great, the two nights we spent stayed there were not so great. We were woken up many times during the night and early morning from the noises in the hallway. We could hear other guests entering/exiting their rooms, the maids cleaning, and the even the elevator button beep from our bed. It was very annoying. Also, […] the room smelled moldy and old. We will not stay there again. Read more

Genuine Hotels.com guest review

Only great thing about this hotel is the valet drivers. We stayed in room 604 which was about the size of closet. Heat didn't work, wall paper was peeling, mold on the ceiling in the bathroom, ice machine was on another floor, the soda machine on our floor would not take dollar bills, very loud...you could hear every one come and go as the doors slammed […] shut. Bed was very uncomfortable, woke up each morning with a stiff neck and back. Lack of house keeping the last two days of our stay. Very unimpressed with the lack of amenities that competing hotels include. No refrigerator in the room unless you wanted to incur additional fees. Parking should be included with as much as this place cost but yet it was additional as well. Was not asked how our stay was at check out. Will never stay at this hotel again. Take your business to a competing hotel. Read more

Genuine Expedia guest review

Our first night at Hotel phillips we called at 4 pm for bedding for our daughter whom we paid and an $20 a night for. At 130am after picking her up from the airport we get back to the room and no blandkets or anything. So sounds simple right call the front desk and ask where is the bedding we requested over 8 hours earlier. No where to be found so we […] call at 13, 200. and 215 FINALLY at 23 someones brings us a sheet. Thats right one sheet. So I call down again, the person at the front desk has the nerve to say--did you look in the closet--oh my gosh no never thought of that--of course we did--so then it was another 20 minutes before they could bring up a pillow and blanket. So if that was not enough we had to call each and every day to get clean towels and our room service. UNBLIEVABLE!! This is suppose to be a 4 star--NO WAY!! I asked to talk to the housekeeping manager and she could have cared less. Would NEVER stay here again! Read more

Genuine Hotels.com guest review

I had chosen the Hotel Phillips because of a friend who told me about it. The decor and staff were very nice. However the hotel wasn't very busy and there was no one else on our floor but they put us in the room right across from the employee area which was very busy and loud. The bed was very firm and uncomfortable, and the towels were extremely rough. […] I am glad I gave this hotel a try but wouldn't go back to stay. However, I would go back to the resturant that is attached to the hotel......IT WAS AWESOME!!!! Read more

Genuine Expedia guest review

At registration, they had my name wrong. For a "4 star" hotel, the bed was sagged out, there was not even a coffee machine in the room; we called for one and then they wanted to charge me for a tea bag. They are planning a renovation soon, however.

Genuine Hotels.com guest review

Awful water pressure and the fire alarm went off at 630 am, it was a false alarm but still. Not worth the money

Genuine Hotels.com guest review

What I expect a current Kimpton hotel to look like in 30 years. Needs a complete overhaul. Rooms are old, carpet had numerous stains, tv was circa 1985, bathroom was dark, walls were dirty, mattresses were old. I would not stay here again and would recommend against staying here.

Genuine Hotels.com guest review

Cons: Air conditioning system in several rooms of our party was not working properly and resulted in humid/warm rooms. Bathroom area was tight with dark bathtub area due to no light fixture over tub/shower. Televisions were small and not flat screens. Pros: Staff and valet parking was very friendly and helpful. Breakfast in the hotel bar/restaurant […] was good. Hotel was convenient to our business meeting. Read more

Genuine Hotels.com guest review

this is an extremely old hotel with old pipes. had to call maintenance twice to fix the faucet from only scalding water.

Genuine Hotels.com guest review

The bed was old and had the sunken imprints of 2 bodies. Pillows were small and lumpy. Smelled like water damage, musty. Room was not cleaned after first night. Called front office to have it cleaned and after returning it was only half way done. Coffee not replaced and pot not cleaned. Was charged $19 for 1 less than a minute call to a place 2 blocks […] away (later reduced to 95 cents after refuting bill with front office. Hotel bar way overpriced ($15 for small 2 olive martini). Not well lit and hard to find at night. The Marriot next door is way better for a few extra bucks. Read more

Genuine Hotels.com guest review

My staff and I reserved 3 rooms with the queen hide a bed couch to sleep 6. Rooms were musty and not clean. Dust was present on the nightstands and what I guessed were pieces of broken pretzels on the floor. Carpets are stained in all of the rooms and not up to a 4 star rating. One hide a bed mattress had blood smeared on it. The staff replaced it quickly […] but the thought of it convinced my staff to share the bed and not use the hide a bed couch. The showers were high pressure and warm not too bad. I would not recommend this place and will not be staying here again. Read the other low ratings and beware. Read more

Genuine Hotels.com guest review

Did not get a King size bed as requested upon reservation. They would not give a special deal of any kind for my fiance and I's 3 year anniversary. Would not allow a 1 hour check-out extension. Even told us if we checkked-out a minute after 12:00, my credit card would be charge half the room rate. Nothing about the job of Hotel Phillips and it's staff […] was worth the moeny, not even worth half the money. Read more

Genuine Hotels.com guest review

We were disappointed with our room. The room was spacious but with no comfortable seating. A perfect area was available but the space was wasted. My wife and I ended up sitting on the floor to watch TV. The walls were dull and mostly void of acsents. The bed was comfortable and bathroom very nice and clean.

Genuine Expedia guest review

The room was very dirty. The bed was uncomfortable. The location is great but that's about all the benefit.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The housekeeping was very very poor! Finally around 3:00 pm our 2nd day there, I had to call for housekeeping and to even request clean towels. The girl brought in the towels and left them on the bed. On the following day at around 3:45 I again had to call for housekeeping. About 45 minutes later she came in I had to ask for clean sheets and to make […] the bed. She didn't clean anything. She didn't take the dirty glasses or bring us clean ones, no coffee, when asked about linens for the hide-a-bed she said there were sheets in the closet. When our grandson went to go to bed that night, all that was there was a blanket and a pillow without a pillowcase. The whole time she was in the room she talked about her personal life which was not good. There was one thing that made up for some of the inadequacies and that was the valet service. These guys went way over to make everything right. I have to use a Hoveround and they helped my husband get it up and down off the ramp on the rear of our vehicle. They made sure everything was brought up to our room when arriving and when checking out. It didn't matter how busy they were, they didn't seem to rush you in anyway - only when you were on the road would they would go onto the next person. Not once did we see these guys walk when they were between the hotel and the place where the cars were parked a couple of blocks away. We did tip these fellows very well. They definitely deserved it! Read more

Genuine Expedia guest review

Significant maintenance issues for the price of the room. This included peeling wallpaper, bathroom door would not close properly, 2 broken windows (glass was cracked) as well as dirty, broken coffee pot which leaked water everywhere, and severe water spots in the shower's ceiling. Perfect location to the Power & Light District. It could be so much […] more with a little care and a lot of attention to details. Read more

Genuine Hotels.com guest review

The Phillips hotel was very cheap and there is a reason. the location is great - right in downtown Kansas City. But the hotel is v old and the service is poor. we had breakfast included in our stay or so we thought until we went to the restaurant. They informed us that the breakfast was only for one guest and not two. They charged us $30 upgrade fee […] for two queen beds instead of one king. The only "nice" thing about the hotel was the valets and the fitness center. Read more

Genuine Hotels.com guest review

I booked a room at Hotel Phillips for "girls' weekend get-away.". The entrance of the hotel was very visually impressive and set the tone for what we thought would be a luxurious stay in a quaint hotel. The staff, however, was rude and very unhelpful. They boasted their 24 hour room service, yet seemed very put out by having to take an order after 11:00. […] They also double-charged us for fee we had already paid when booking the reservation. When I called to dispute the charge, they argued and insisted that I didn't know what I was talking about. After spending an hour on the phone with the hotel and the siteI used to book the reservation, they finally decided that I did know what I was talking about and refunded the double charge. Overall the staff was very rude and uninterested in making our stay the classy, exciting excursion we had planned. Read more

Genuine Hotels.com guest review

We were happy with some of our stay and rather disappointed with the rest. The good: The hotel was very elegant. Our room was on the top floor and we loved the European design. The bed was very nice. The location was a major reason we booked here. The bad: The hotel charges for internet access. The booking claims to accommodate 2 guests, yet there […] was only 1 bathrobe available when we got to our room and we were told the complementary continental breakfast was 1 per room once we asked about it the following morning. The breakfast terms were not disclosed by the concierge upon checking in, nor was the fee for valet until we checked out. The staff appeared professional, but not very friendly or helpful. Read more

Genuine Hotels.com guest review

Somehow after going to sleep, we were awakened to a Spring Break party.

Genuine Expedia guest review

カンザスシティの市街地にあり、ビジネスエリアやイベントが行われるスプリントセンターへのアクセスが良い。 ホテルは歴史を感じさせる落ち着いた造りで、スタッフの対応が素晴らしかった。チェックイン・アウト時はもちろん、エレベーターや廊下ですれ違った際、何か困ったこと・必要なものはないか尋ねてくれ、気持ちよく過ごせた。

Genuine Hotels.com guest review